Customer Ratings & Reviews
- Model:
- CM1402CM2A-M8186
- SKU:
- 6570143
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.5 out of 5 stars
Customers are saying
Customers express satisfaction with the Chromebook CM1402's long battery life, ease of use, and affordability. Many appreciate its lightweight design, making it portable and convenient. However, some users note limitations in screen quality and processing power for demanding tasks. The amount of RAM is also a point of discussion among users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great one. Good price and quality. Work great
I would recommend this to a friend - Pros mentioned:Overall performance
laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A gift for a family member they like it works great
I would recommend this to a friend - Pros mentioned:Overall performance
Chromebook Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m loving the laptop. It works well. I recommend it.
I would recommend this to a friend - Pros mentioned:Battery life
Great for work
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Cromebook works very well for working, also has a Great battery!
I would recommend this to a friend broken computer from the factory
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the touchpad with the cursor did not work when i first began operating it. The only way I could operate it was with a mouse. It came faulty from the factory. I took it back to Best Buy and replaced it with an ACER. Best buy was very helpful, giving my money back and helping me replace it. Good service but a bad faulty computer.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Laptop Computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and excellent price Grandson loves it for gaming
I would recommend this to a friend - Pros mentioned:Price
Good quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop for the price ! Ideal for my teenage children
I would recommend this to a friend - Pros mentioned:Battery life
Great laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect laptop for my needs. I mainly use it for web browsing and video content. Has a very good battery life.
I would recommend this to a friend ASUS Chromebook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Chromebook laptop for the money. Responsive keyboard. Battery life good.
I would recommend this to a friend- Pros mentioned:Price
Great for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works for what he needed it for. It was inexpensive and he is happy.
I would recommend this to a friend - Pros mentioned:Ease of use
Love this !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this! I use it for college , it’s easily accessible, and definitely dependable!
I would recommend this to a friend - Pros mentioned:Price
Best Chromebook
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Chromebook is an excellent choice with its discounted price.
I would recommend this to a friend Amazing Entry Level College Use
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did my research online what would be the best college laptop as my spouse didn't need anything fancy. Purchased Sept 2024 and currently Feb 2025. No complaints and gets the job done. Nothing to fancy but for online courses works very well for my spouse. Would recommend for entry level college classes.
I would recommend this to a friendWonderful for digital art
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for one of my greatest hobbies which is drawing, and it doesn’t let down. If anyone is wondering if any older Wacom model works on it, it does!! And it doesn’t crash or overheat from being on art programs for long periods of time so that’s a win.^_^
I would recommend this to a friend- Pros mentioned:Overall performance
Nice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality Chromebook for the price. Exactly what I needed.
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Screen quality
Not for those without eagle eyes
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to like this but the display made it unusable for me. I tried adjust the display settings and inverting the colors was the only way I could look at the screen and clearly see what I was reading. The form factor, however, is great and I could see this being a solid alternative to an iPad for a traveler who wants a machine that can get beat up.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear D001,
Thank you for sharing your feedback on the Chromebook. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review. If you require any further assistance, don't hesitate to get in touch with our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2407021564-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Battery life
Nice computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice for a good price , work great , battery life is good , thanks
I would recommend this to a friend - Pros mentioned:Ease of use
Chrome book
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best computer. Got it for my son and he absolutely loves it.
I would recommend this to a friend - Pros mentioned:Price
Great Chromebook for a budget!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my elementary schooler as a birthday gift. She loves it! The price was great, too!
I would recommend this to a friend Perfect for daily use
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my daughter. Light weight affordable and works great!
I would recommend this to a friend