Customer Ratings & Reviews
- Model:
- CM1402CM2A-M8186
- SKU:
- 6570143
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.3 out of 5 stars
- Display
Rating 4.5 out of 5 stars
Customers are saying
Customers express satisfaction with the Chromebook CM1402's long battery life, ease of use, and affordability. Many appreciate its lightweight design, making it portable and convenient. However, some users note limitations in screen quality and processing power for demanding tasks. The amount of RAM is also a point of discussion among users.
This summary was generated by AI based on customer reviews.
Wonderful product!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to operate, simple laptop great for basic needs!
I would recommend this to a friend- Pros mentioned:Ease of useCons mentioned:Screen quality
Not for those without eagle eyes
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to like this but the display made it unusable for me. I tried adjust the display settings and inverting the colors was the only way I could look at the screen and clearly see what I was reading. The form factor, however, is great and I could see this being a solid alternative to an iPad for a traveler who wants a machine that can get beat up.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear D001,
Thank you for sharing your feedback on the Chromebook. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review. If you require any further assistance, don't hesitate to get in touch with our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2407021564-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Nice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality Chromebook for the price. Exactly what I needed.
I would recommend this to a friend - Pros mentioned:Ease of use
Recommended on sale
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for cost it is efficient and easy to use recommrnded
I would recommend this to a friend - Pros mentioned:Price
Perfect computer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works excellent for exactly what I bought it for! Good price! Perfect computer.
I would recommend this to a friend Great laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this computer! The price was great! Easy for my kids to use. Even for my 5 yr for school work. I have 5 kids and my desktop just wasn't convenient like a laptop would be. So thankful I made bought this.
I would recommend this to a friendASUS lap top computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good computer if you are using it for internet surfing, it is not to work in an office set up. But if you work in an cloud base job it is awesome. For the price it is a still. Recommended.
I would recommend this to a friendASUS Chromebook Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a gift and they loved it, it's a lil heavy but not bad. Good condition and came with a charger.
I would recommend this to a friendBest Laptop ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this laptop to use for school and has been such a good option. The laptop is cheap, easy to use, durable, and everything a student or someone performing daily task would need it for.
I would recommend this to a friendScrew falling out 4 months after purchased.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's okay for the price. Bought it for my daughter for school. Only concern is that 4 months after purchase the screw on the bottom of the machine fell out. Tried replacing them and it won't hold. Computer works fine but won't open and shut smoothly. Working with customer service now to get it fixed.
I would recommend this to a friend- Pros mentioned:Price
Great Chromebook for a budget!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my elementary schooler as a birthday gift. She loves it! The price was great, too!
I would recommend this to a friend - Cons mentioned:Screen quality
Decent asus chromebook
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good design and speed for price point. Love the lightning ports. If the screen was better quality, this laptop would have 5 stars.
I would recommend this to a friend Good value for basic Chromebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for a basic Chromebook. Plenty of CPU for basic tasks. Biggest downside is the display has a lot of bleedthrough and is not sharp, but is functional.
I would recommend this to a friendWorks Well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product Look Foward To Buying More Products In The Near Future
I would recommend this to a friend- Pros mentioned:Overall performance
ASUS Chromebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does all the work that I need wonderfully with no issues.
I would recommend this to a friend So so
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a budget computer, I understand that but its inability to run microsoft o$ice 365 at a snails pace is a little concerning. If you just want it for streaming im sure it will be fine, just dont try to run anything more
No, I would not recommend this to a friendExtremely impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice. Everything was as advertised. Thank you
I would recommend this to a friend- Pros mentioned:Ease of use
Great for school
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Easy set up and so far is working perfectly for my son’s schoolwork.
I would recommend this to a friend - Pros mentioned:Ease of use
Does its job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good option as a 1st computer for child in virtual school
I would recommend this to a friend - Pros mentioned:Price
Great buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price. If it had a little more memory it would be a complete steal.
I would recommend this to a friend