Customer Ratings & Reviews
- Model:
- CM1402CM2A-M8186
- |
- SKU:
- 6570143
Customer reviews
Rating 4.5 out of 5 stars with 538 reviews
(538 customer reviews)Rating by feature
- Battery Life4.7
Rating 4.7 out of 5 stars
- Speed4.3
Rating 4.3 out of 5 stars
- Display4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers express satisfaction with the Chromebook CM1402's long battery life, ease of use, and affordability. Many appreciate its lightweight design, making it portable and convenient. However, some users note limitations in screen quality and processing power for demanding tasks. The amount of RAM is also a point of discussion among users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Good Chromebook
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good chromebook for beginners especially for browsing webpages.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Azus
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work fantastic this will be 2one i Will let all you know
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
I am happy with the purchase.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's good for the price. I thought it was going to be better, but it did not exceed my expectations. However, I give it four stars.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Good One
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good option for an affordable price, highly recommended for students.
I would recommend this to a friend Rated 5 out of 5 stars
LETSssss GOOO
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast response, And the serves is fast. Bestbuy definitely got my vote as a great place to shop wen looking for electronics and fast service..
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was amazing. It does everything that it is supposed to.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 4 out of 5 stars
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for multi-tasking. Great battery life. Bit expensive for what what it is....
I would recommend this to a friend Rated 5 out of 5 stars
Great computer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer for school work and watching movies. Great for the price. I display is ok, I compare it to my MacBook which is unfair but it’s ok for the price.
I would recommend this to a friend- Pros mentioned:Processor speed
Rated 5 out of 5 stars
Happy Customer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a fantastic laptop. I love it! It is fast and works great.
I would recommend this to a friend Rated 5 out of 5 stars
great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great chrome back my new travel companion i leave my bulky notebooks at home now
I would recommend this to a friend- Cons mentioned:Screen quality
Rated 4 out of 5 stars
Good bang for your buck
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is great I just wish it had a better screen but other than that it’s what you would expect from a chrome book.
I would recommend this to a friend Rated 5 out of 5 stars
Great quality build
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sale price! Perfect for surfing the internet. I've had my Asus for 5 years so I bought this one for my son. On sale for $150 it was a no brainer!
I would recommend this to a friend- Cons mentioned:Screen quality
Rated 3 out of 5 stars
Not bad but not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad machine for the price. While the screen is a decent size the viewing angles are awful if you are not looking directly at it at eye level.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jroneal,
Thank you for sharing your comments regarding the ASUS CM1402 Chromebook. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Our top priority is providing our customers with high-quality products, and we'll forward your feedback to our team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2406004570-0032" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Battery lifeCons mentioned:Screen quality
Rated 3 out of 5 stars
Good Chromebook, Bad Screen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Chromebook with great battery life, the bad part is the TN display
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you for sharing your feedback on the Chromebook. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review. If you require any further assistance, don't hesitate to get in touch with our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2406004570-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Cons mentioned:Screen quality
Rated 4 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great product, but I do wish the keyboard would light up.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
The Little Book that Could
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to use and we purchased it for a gift and the person loves it.
I would recommend this to a friend Rated 4 out of 5 stars
Awesome standard Chromebook!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality laptop for the price, would recommend it to those who are already familiar with Chromebook. Secure packaging and amazing choice for anybody in need of a laptop.
I would recommend this to a friendRated 5 out of 5 stars
Chromebook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loved it, easy to navigate on it, really bright screen.
I would recommend this to a friendRated 5 out of 5 stars
Nice Computer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an excellent deal. lightweight and working perfectly
I would recommend this to a friendRated 5 out of 5 stars
Web browsing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's exactly what I needed, i just needed it for browsing the Web. Looking at sports and streaming.
I would recommend this to a friend



















