Customer Ratings & Reviews
- Model:
- CM1402CM2A-M8186
- SKU:
- 6570143
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.5 out of 5 stars
Customers are saying
Customers express satisfaction with the Chromebook CM1402's long battery life, ease of use, and affordability. Many appreciate its lightweight design, making it portable and convenient. However, some users note limitations in screen quality and processing power for demanding tasks. The amount of RAM is also a point of discussion among users.
This summary was generated by AI based on customer reviews.
Price point
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the price point, Expected everything that file with the laptop, other than the color was it was good and I thought.
I would recommend this to a friendChromebook-a portable alternative to a PC.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I no longer needed a PC. Rather, life changes and I was hoping to find a more portable piece of equipment that would still work with my printer, be available for Zoom meetings, and could handle word documents. The Chromebook meet all those needs.
I would recommend this to a friendShould a pony it up the extra money for a tablet
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's just a plainjane Chromebook some buyers remorse could have just got a decent tablet but oh well it is what it is and it works great for what I need
I would recommend this to a friendBig, Big screen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I actually love this chromebook. The screen is much larger than I expected and I was happy that a wired mouse is included with this purchase. The cord on the mouse is very long as well, which I really appreciate.
I would recommend this to a friendGreat for basic inteenet use!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple basic for internet use. Works well for everyday internet work. Nothing fancy but does the job.
I would recommend this to a friendgreat for work and for keeping it on family
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought the laptop for my family and so far it’s going great and working perfectly, no issues at all.
I would recommend this to a friendCheap and reliable
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My brother loves it to death. Uses it between 8-10 hours every day and it keeps up with all his needs
I would recommend this to a friendGreat price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent price and works great for my 11 year old grandsons activities. Thanks best buy once again.
I would recommend this to a friendNew Chromebook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Larger than I thought, which is good. And good to know I don't have to purchase an antivirus.
I would recommend this to a friendAsus laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My kid liked it bought it for school,we got it on clearance.
I would recommend this to a friendGreat basic Chromebook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I needed, easy to use . Not filled with a bunch of apps I don't need or want .
I would recommend this to a friend- Cons mentioned:Screen quality
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I guess I am used to a laptop but everything on the chromebook seems faded and less crisp. Also it doesn't have as many options of personalizing it look. If I had taken the time to play with it before the return policy window expired I would have returned it. I do not reccomend.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Momof5,
Thank you for sharing your comments regarding the ASUS CM1402CM2A Chromebook. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Your feedback is greatly appreciated and will be passed to our Product Team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2407021564-0014" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Good budget chromebook
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for what i needed it for. Cheap laptop that is capable for schoolwork and other small tasks
I would recommend this to a friendLaptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.FedEx driver threw my boxed computer in the lobby of my residence! Don’t know if he broke something so I returned it unopened for credit Sloppy service by FedEx
I would recommend this to a friendPerfect laptop for running tournaments
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this laptop to run wrestling tournaments every weekend. Perfect size for those running the mature controller.
I would recommend this to a friendGreat!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop! Got it in a deal at 120!! Definitely a good School/work laptop! Lasts a long time! Took about 2 days of using it for school and work till I needed to charge it!
I would recommend this to a friendEasy peasy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very affordable Asus and gets the job done. It linked up to my Google account in no time. Easy setup. I do miss the touch screen from my previous Chromebook though, but I'm happy with my purchase.
I would recommend this to a friendthe best gift
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it as a birthday present for my mom. She really liked it and feels very happy working with it. It's a good size for her studies.
I would recommend this to a friendLow Price, High Quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reliable but can be a little slow at times. Very much worth the price you pay for it.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Omer H,
Thank you for sharing your feedback on the ASUS Chromebook, and we apologize for the slow performance you're experiencing. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to investigate the problem further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2406004570-0031" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Chromebook] Troubleshooting - Slow Performance on Chromebook - https://www.asus.com/support/faq/1049593/
Just What We Needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase for my son's homeschooling! No more complaints about the old computer "glitching".
I would recommend this to a friend