Customer Ratings & Reviews
- Model:
- CM1402CM2A-M8186
- SKU:
- 6570143
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.3 out of 5 stars
- Display
Rating 4.5 out of 5 stars
Customers are saying
Customers express satisfaction with the Chromebook CM1402's long battery life, ease of use, and affordability. Many appreciate its lightweight design, making it portable and convenient. However, some users note limitations in screen quality and processing power for demanding tasks. The amount of RAM is also a point of discussion among users.
This summary was generated by AI based on customer reviews.
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every good laptop for what I need to get done. Would buy it again if I needed to.
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for a great product. My son loves it!!
I would recommend this to a friendGreat
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Affordable and reliable use for work. I love it better than any brand I've used in the past.
I would recommend this to a friendGreat for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great budget option for anyone learning online or in school.
I would recommend this to a friendAsus Chromebook
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super light and convenient to carry however a majority of files cannot be open on here and it sometimes doesn’t recognized external memory cards. Away from that not a bad buy
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jblair,
Thank you for sharing your feedback on the Chromebook, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. Please allow us to make your experience with ASUS a better one.
To further investigate the problems you're experiencing, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2406004570-0009" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Affordable But Not For Average Users
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good chromebook but its lacking basic power that a 500$ chromebook has. They are both the same just higher computing but technically neither can be used to play games natively they both use cloud streaming. With all that said this would be good for a grand parent or a child who has never had a computer and you want them to have the freedom to use one.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Elijah,
Thank you for sharing your comments regarding the ASUS Chromebook. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2406004570-0024" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Satisfied customer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful and fast customer service employees very friendly..
I would recommend this to a friendComputer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good computer for a need for and fast as the right fit for the job
I would recommend this to a friendUser friendly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall its a great chromebook, not too many complaints. However, I didnt realize at the time of purchase what i actually bought until I began using it! Certain features are missing that I wouldve liked to have.
I would recommend this to a friendGood laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well. I'm very good for homeschool students. That's what I need to do. Aunt connects to my Google phone. Have a Google pixel and it syncs together nicely.
I would recommend this to a friendWorth the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this as a replacement for the Chromebook I bought in college. I am pleased with my purchase, I think this is well worth the price.
I would recommend this to a friendGrate
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good great for my child however even chatting with his school mates
I would recommend this to a friendcomputer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactlywhat i was looking for,just a little something to browse interenet and to have the ability to print if necessary.only downside was where port was located for mouse.
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for kids school work and very easy to use *****
I would recommend this to a friendGood for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is really good for the price, it is affordable and does what it’s supposed to. I recommend this laptop. It is fast and web pages load fast.
I would recommend this to a friend- Pros mentioned:Price
Decent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good for the price a little slow and does random restarts but that’s what you Pay for
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear James S,
Thank you for sharing your feedback on the Chromebook, and we apologize for the slow performance and auto reboot issue. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assist with getting the device repaired.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2406004570-0018" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Chromebook] Troubleshooting - Slow Performance on Chromebook - https://www.asus.com/support/faq/1049593/
I loved
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good and i love that i don't have problems with my computer
I would recommend this to a friendNice Computer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my grandson and he loves it. He wanted it to play Roblox.
I would recommend this to a friendCromebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice. Easy to set up. Great first laptop. Easy to navigate.
I would recommend this to a friendA Chromebook that gets the job done
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bougth it to do my podcast with and it does just what I need it to do. Its lightweight and the screen looks great. The chromebook is fast and responsive.
I would recommend this to a friend