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Customer Ratings & Reviews

Your price for this item is $209.99
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The comparable value price is $299.00

Customer reviews

Rating 4.5 out of 5 stars with 538 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers express satisfaction with the Chromebook CM1402's long battery life, ease of use, and affordability. Many appreciate its lightweight design, making it portable and convenient. However, some users note limitations in screen quality and processing power for demanding tasks. The amount of RAM is also a point of discussion among users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 538 reviews
  • Rated 4 out of 5 stars

    Great product for the price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. It has a good quality screen and easy to operate. Must have wifi close to stay connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great computer for a great cost.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great computer for a great cost. So far so good!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, at the cost of being a Chromebook.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good budget compact laptop for school/work. It’s main hindrance is that it is a chromebook, and doesn't have access to many important windows apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inexpensive and looks great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and cheap gift for someone or as a replacement work laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Entry level laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop for what it is, it's a nice one for streaming and web surfing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chromebook!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised at the processing speed of this Chromebook! No delays or lags at anytime. The screen display is a great size and still allows me to split screens!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Staff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the staff and how helpful they were! I was able to find the right laptop that suited me best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sister's first laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my sister who has never had a laptop. She loves it. She now excited about the internet :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Now if only they would come out with an under $200 touchscreen with a backlit keyboard, but I'm dreaming . . .

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 2 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was ok but there was a orange lone that kept popping up on the sides everytime it was turned on so returned it.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Abraham C,

      We sincerely apologize for the issues you've faced with the Chromebook and for the inconvenience this has caused you. What you've experienced was not intentional or representative of our brand. Having returned the device, we hope that you were able to obtain a functional replacement.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2407021564-0017" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Like it so much

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Solid product. Bought it for my kids use for school. Works perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What do you expect from less than 150 dollars? Hhhhh

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Basic Device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for retiree who uses it for light browsing and light online gaming, nothing intensive. Working well for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Jama

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to navigate, slim, light. I highly recommend this computer. For work or play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value Chromebook laptop. My 7 year old loves it. Comes with an attachable mouse as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For computer science class.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for my computer science major. It works fine im using it for class and programming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORKS GREAT

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SIMPLE LAPTOP THAT WORKS GREAT, HAS BEEN RELIABLE.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meets my minimal requirements.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One issue occurred during the first week. The Greek Squad performed the fix quickly. No problems since,

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Dawg,

      Thank you for sharing your experience with the ASUS CM1402CM2A Chromebook. We're glad to hear that the issue was promptly resolved by the Geek Squad and that your device has been performing well since.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2406004570-0037" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can not go wrong. Best value for money. Best for daily usage.

    I would recommend this to a friend