Customer Ratings & Reviews
- Model:
- CM1402CM2A-M8186
- SKU:
- 6570143
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.5 out of 5 stars
Customers are saying
Customers express satisfaction with the Chromebook CM1402's long battery life, ease of use, and affordability. Many appreciate its lightweight design, making it portable and convenient. However, some users note limitations in screen quality and processing power for demanding tasks. The amount of RAM is also a point of discussion among users.
This summary was generated by AI based on customer reviews.
Customer service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop i bought from BestBuy. Great customer service
I would recommend this to a friend- Cons mentioned:Screen quality
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop was ok but there was a orange lone that kept popping up on the sides everytime it was turned on so returned it.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Abraham C,
We sincerely apologize for the issues you've faced with the Chromebook and for the inconvenience this has caused you. What you've experienced was not intentional or representative of our brand. Having returned the device, we hope that you were able to obtain a functional replacement.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2407021564-0017" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Can’t beat the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality for price. Bought a a birthday gift for our daughter and she loves it!
I would recommend this to a friendASUS Chromebooks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceeded our expectations. Price was right. Pick-up went without a hitch.
I would recommend this to a friendPretty good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome work laptop, with pretty good battery life. No complaints.
I would recommend this to a friendGood
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product I like the computer very much nice for a stater one
I would recommend this to a friendeasy set up
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new chromebook. It made it so easy to set up even I could do it!
I would recommend this to a friendNice chromebook, great Bestbuy customer service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value. Great experience with Bestbuy purchase.
I would recommend this to a friendPerfect!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful purchase! I got this for my 8 year old daughter and it’s perfect
I would recommend this to a friendGreat value Chromebook
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great device everything one would need for everyday use browsing and emails
I would recommend this to a friendGood product at a good price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Asus Chromebook works perfectly for what I need. Just wish it was touchscreen.
I would recommend this to a friendBe wise!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1/2 the price of the same unit on Bezos' website. Stupendous buy for the budget conscious.
I would recommend this to a friendGreat Chromebook
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my 10 year old daughter, she loves it!
I would recommend this to a friendMeets my minimal requirements.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One issue occurred during the first week. The Greek Squad performed the fix quickly. No problems since,
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Dawg,
Thank you for sharing your experience with the ASUS CM1402CM2A Chromebook. We're glad to hear that the issue was promptly resolved by the Geek Squad and that your device has been performing well since.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2406004570-0037" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Computer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ans workinv good will recommend to friends and family to oder for it so that can use witj fast sofware
I would recommend this to a friend.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent is really good computer and cheap……………….
I would recommend this to a friendChrome is golden.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Chrome book Meets the needs of everyday users. Users will be pleased.
I would recommend this to a friendIt's a Chromebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a Chomebook, doing Chromebook things. I have named it Chromebook McChromebookface.
I would recommend this to a friendGood product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good easy use nice color and good size everything fine
I would recommend this to a friendNice little laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived probably works as it's supposed to. Bought it to do photo editing.
I would recommend this to a friend