Customer Ratings & Reviews
- Model:
- CM1402CM2A-M8186
- SKU:
- 6570143
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.5 out of 5 stars
Customers are saying
Customers express satisfaction with the Chromebook CM1402's long battery life, ease of use, and affordability. Many appreciate its lightweight design, making it portable and convenient. However, some users note limitations in screen quality and processing power for demanding tasks. The amount of RAM is also a point of discussion among users.
This summary was generated by AI based on customer reviews.
Good value Chromebook
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value Chromebook. Nothing fancy. Good for high schoolers.
I would recommend this to a friendLaptops
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, no complaints here. Highly recommended!
I would recommend this to a friendchromebook
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ASUS Chromebook CM1402 14" Laptop - MediaTek Kompanio 520 - 4GB Memory - 64GB eMMC - Gravity Gray
I would recommend this to a friendOkay laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great just difficult if your not downloading things that arent for school.
No, I would not recommend this to a friendok for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.memory seems less , but considering the price it's good enough
I would recommend this to a friendGreat product!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I need. Trying to start a small business and wanted something affordable.
I would recommend this to a friendNice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product loved everything about it an hot ot at a discount
I would recommend this to a friendLaptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product Great product great product great product great product
I would recommend this to a friendGreat service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent transaction. Will definitely be back again.
I would recommend this to a friendNice Chromebook how's the battery life
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the computer for my son and he is enjoying the features.
I would recommend this to a friendHomelandet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect, perfect, everything down to the last, minute detail
I would recommend this to a friendScreen protector
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service putting it on my remote works great. Love this store
I would recommend this to a friendComputer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer was great the anti virus and the YouTube don’t work
I would recommend this to a friendCannot Use
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So as far as design and sleekness. Love it! However, I cannot use it for any of my school programs. Chromebook is very restricting and I wasnt aware of this. This was my first chromebook purchase and I am sad that I cannot use it for school. Otherwise I liked the computer but I need a laptop for school.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jacque,
Thank you for your comment.
We certainly understand the inconvenience if you are unable to use your school programs on this Chromebook. It does support thousands of popular computing applications, both in Chrome and Android, and Linux applications as well. You can check if your school program is available at the Google Play Store. If not, you can run the programs from a web browser. If this is your first experience with a Chromebook, I recommend using the HELP file incorporated within the OS. To access HELP, please click your profile picture on the Notification Bar, located on the lower right-hand corner of the Home screen then click the question mark icon or widget. For more help, please go visit Google Support webpage at: https://www.google.com/chromebook/howto/ . Should you need further assistance, please email me at cl-rodel@asus.com and I will be more than glad to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
nicer model
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I chose to up grade from an older outdated model,
I would recommend this to a friendPurchase of Chromebook
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues. Very easy ordering and received in a couple of days
I would recommend this to a friendGreat
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great great great great great great great great great
I would recommend this to a friend- Cons mentioned:Ram
Useless "paperweight"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No ram or speed to do anything! Useless! Can't even load photos from my phone onto it.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Cindy P,
Thank you for sharing your comments regarding the ASUS CM1402CM2A Chromebook. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2407021564-0010" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Battery life, Ease of use, Overall performanceCons mentioned:Screen quality
Pretty decent Chromebook option
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.**ASUS Chromebook CM1402 Review: A Reliable Everyday Companion** I recently got my hands on the ASUS Chromebook CM1402, and after a few weeks of daily use, I'm ready to share my thoughts. As an average consumer who uses a laptop for work, browsing, streaming, and a bit of light gaming, here's what I think about this Chromebook. ### Design and Build First off, the design is sleek and modern. The Chromebook CM1402 has a sturdy feel to it, despite being quite lightweight. It’s easy to carry around, whether I'm moving from room to room at home or taking it to a coffee shop. The metallic finish gives it a premium look, and the hinge feels robust, which is always a good sign for longevity. ### Display The 14-inch display is one of my favorite features. The Full HD resolution ensures that everything looks sharp, whether I'm watching Netflix, working on a Google Doc, or browsing the web. The colors are vibrant, and the brightness is adequate for most lighting conditions. However, it can be a bit reflective outdoors, so it's not perfect for sunny days in the park. ### Performance Performance-wise, the ASUS Chromebook CM1402 handles everyday tasks with ease. The Intel Celeron processor and 4GB of RAM are sufficient for my needs. I can have multiple tabs open, stream music, and work on documents without any noticeable slowdowns. It's not a powerhouse, so it's not suitable for heavy-duty tasks like video editing or high-end gaming, but for typical use, it performs admirably. ### Battery Life Battery life is impressive. I can go through a full day of work and some evening entertainment on a single charge. ASUS claims up to 10 hours of battery life, and in my experience, it’s pretty close to that mark. This makes it ideal for those who are always on the go and don’t want to be tied down by a power outlet. ### Keyboard and Touchpad The keyboard is comfortable to type on, with decent key travel and spacing. I’ve typed up reports and emails with ease, and the backlit keys are a nice touch for working in dim environments. The touchpad is responsive and supports multi-touch gestures, making navigation smooth and intuitive. ### Software Being a Chromebook, it runs on Chrome OS, which means it's fast and secure. The seamless integration with Google services is a big plus for me since I use Gmail, Google Drive, and Google Photos regularly. The availability of Android apps from the Google Play Store also adds to the versatility of this device. ### Connectivity The ASUS Chromebook CM1402 comes with a good selection of ports, including USB-C, USB-A, and a microSD card reader. This variety is great for connecting peripherals and expanding storage if needed. The Wi-Fi connectivity is stable, and I haven't experienced any drops or issues during video calls or streaming sessions. ### Conclusion Overall, the ASUS Chromebook CM1402 is a solid choice for an average consumer like myself. It offers a great balance of performance, portability, and battery life at an affordable price. While it might not be suitable for heavy-duty tasks, it excels in everyday use and is perfect for students, professionals, and anyone in need of a reliable, easy-to-use laptop for daily activities. If you're in the market for a new Chromebook, this model is definitely worth considering.
I would recommend this to a friend Not enough for me
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super low end, stutters on the simplest of play store games. Great for watching streams/shows though!
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Rofltanks,
We sincerely apologize for the performance issue you're experiencing with the Chromebook and for the inconvenience this may have caused you. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2406004570-0028" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Chromebook] Troubleshooting - Slow Performance on Chromebook - https://www.asus.com/support/faq/1049593/