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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 161 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers commend the Chromebook Detachable CM3001 for its excellent keyboard quality, portability, and impressive battery life. The MediaTek processor ensures smooth Chrome OS performance, and users appreciate its perfect size and sleek design. However, some customers express concerns about the limited storage and RAM, and a few find the weight slightly excessive when used as a tablet. Additionally, a small number of users have reservations about the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-161 of 161 reviews
  • Rated 1 out of 5 stars

    Trash

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my mom as a mothers day gift and have my regrets. Spent about an hour downloading and setting this thing up only to find out that the keyboard is faulty and now have to delete everything I just did. Cant run more than two apps without sputtering. Terrible experience out the door, would not recommend. Cant wait to return this. Spare yourself the heartache.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Honestly,

      It's our sincere regret to learn that you have received a Chromebook with a defective keyboard, and we apologize for any inconvenience this may have caused you. This is not the quality of products we aim to provide. If you are still within the return window, we recommend contacting the place of purchase for an exchange or return. Please rest assured that if you cannot gain resolution when contacting the place of purchase, we will be glad to provide further assistance.

      We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2501030002-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus