Customer Ratings & Reviews
- Model:
- CX1405CKA-CL464
- SKU:
- 12153470
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.6 out of 5 stars
to a friend
Get what you pay for
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent laptop for browsing the internet. Not compatible with Microsoft office apps and Best Buy employees sold the software with the laptop without warning about this.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Apt124,
Thank you for sharing your experience with the ASUS CX1405CKA Chromebook. We sincerely apologize for the inconvenience caused by the incompatibility with Microsoft Office applications and the lack of clear communication at the time of purchase.
Chromebooks run on Chrome OS, a lightweight operating system built for internet use. It does not support traditional desktop software such as Microsoft Office apps, but you can access Office through the web versions (Word, Excel, PowerPoint) or use Google Workspace apps, which are fully compatible.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2506006611-0016" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
low setup machine
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the set up in low and cannot do much meaningful work. But it is still a decent machine for daily use.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear FlyingVictor,
Thank you for your feedback on the ASUS CX1405CKA Chromebook. We understand your concern regarding its setup and limitations for more demanding tasks. This model is designed to support everyday activities such as browsing, streaming, and document editing, and we're glad to hear it still serves well for daily use. Your comments are important to us and will be shared with our product team for future consideration.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2506006611-0007" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Economic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good computer had no issues yet like the privacy of the camera
No, I would not recommend this to a friendOk laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent budget Chromebook for light tasks like browsing and note-taking. However, performance felt limited and build quality didn’t meet my expectations, which is why I ended up returning it.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear AnV1,
Thank you for sharing your comments regarding the ASUS CX1405CKA Chromebook Laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Your feedback is greatly appreciated and will be passed on to our Product Team for review.
Having returned the Chromebook, it is our hope that you were able to obtain a laptop that provides greater performance.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2506006611-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Asus chromebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its okay. I wouldn't recommend for college, but I think its perfect for highschool. It has a decent storage and other things. At times it is a little laggy and takes a while to start. The camera is okay, nothing crazy. Overall its okay.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear FeliciaG,
We regret to learn that you are experiencing performance issues. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2506006611-0014" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
FAQ-[Chromebook] Troubleshooting - Slow Performance https://www.asus.com/support/faq/1049593/
Great deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very reliable computer for basic use. Email, word documents
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear JessicaH,
Thank you for sharing your feedback on the ASUS CX1405CKA Chromebook. We’re glad to hear that the device has met your expectations for everyday tasks and we hope it continues to deliver smooth and reliable performance.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2506006611-0019" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Pretty good friend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is good for my use.Only battery is little bit poor.
I would recommend this to a friendNot perfect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found it difficult to get my new keyboard to connect with the Chromebook. And this was more expensive than I expected.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Edward M,
We're sorry you're having difficulties connecting your keyboard to the Chromebook, and we apologize for any inconvenience this may have caused you. To further investigate this problem, we recommend contacting our support team directly at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2506006611-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
ASUS Chromebook
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the chromebook for my nephew and he loved it
I would recommend this to a friend
Awesome!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ASUS - CX14 14" FHD Chromebook Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Misty Grey, Where to begin, I love the anti-glare screen, I don’t like that the keyboard is not backlit being that I have a bad habit of working in the dark. I really like the size perfect for travel, I can now leave my bigger screen laptop at home. It is not touchscreen but I realize I never really use it in my other laptop anyway but just putting it out there in case anyone wanted to know. It’s nice lightweight so no added weight to my backpack. It has two usb ports, and has on usb-c charging port, traditional headset jack but you can connect a headset/earbuds via Bluetooth works amazingly well, it also comes with google assistant android apps, front facing camera and full HD 1920x1080, the color is amazing and sharp for a cheaper priced laptop I’m very impressed with how amazing and simple it is to use set up was fast the normal set up with email etc. Chrome operating system I personally think chrome is always a better choice and a faster system in my experiences, it starts up pretty fast unlike some others that you have to wait what seems like forever to start. The battery life is long I normally work about 1-2 hours at a time and I charged it twice in one week and still have 40% when I charged it the second time. The volume of the speaker is clear and loud not to low like some. Definitely happy with this laptop.
I would recommend this to a friendASUS - CX14 14" FHD Chromebook Laptop - Intel Cele
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This ASUS FHD Chromebook only weighs 3.06 pounds. The hinge opens a full 180 degrees allowing for the laptop to be lain flat. The screen resolution is 1920 X 1080 with full HD. The processor is an Intel Celeron N4500 with a CPU clock frequency of 1.1 gigahertz boost up to 2.8 gigahertz. This is dual core. Internal disk storage is an eMMC with 64gb. The RAM included is 4gb. Installed graphics are Intel UHD Graphics. There is a HDMI 1.4 display connector. There are 2 USB ports, 1 USB type A version 3.2 and 1 USB type C version 3.2. The small size of this Chromebook allows it to easily fit into a backpack. This Chromebook is the perfect laptop for young school aged children. The Chrome OS does not allow virus’s, and you don’t have to pay for an anti-virus program and updates to maintain the reliability of the device. The battery life is an expected 10 hours thus lasting the whole school/workday. Setup is easy, just sign in with your Gmail account and enter a 6-digit alphanumeric password and all your information be imported to you. Remember that with the latest OS you no longer need to be on-line to use your Chromebook with limited functionality.
I would recommend this to a friendOne of my better purchases
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this bargain. Liking that it is a bit larger than last Chromebook
I would recommend this to a friendGreat in store experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service by helpful sales person. Very happy with Chromebook
I would recommend this to a friendChromebook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price it was on sale kept watching it was school
I would recommend this to a friendDecent, reasonably priced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I had known chrome book is not supported for some apps, I would not have gotten this one.
I would recommend this to a friendASUS-CX14 14" FHD Chromebook Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A user manual would be most helpful for first time Chrome Book users. Frequent questions and answers, and troubleshooting.
I would recommend this to a friendPractical
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hadn’t had it long enough to comment. So can’t say yea or nay.
I would recommend this to a friendAsis chromebook review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Awesome price. Exactly what I was looking for. Far exceeds my expectations
I would recommend this to a friendWorked great......just not for Crucut.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop had a nice look to it. It was very fast when trying to accomplish tasks. I ended up returning it to the store because the sole purpose of purchasing this laptop, was not compatible with a chrome book. I have had Asus products in the past and like them. I have no doubt this would have worked, had the program been able to be used.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Lucas W,
Thank you for sharing your comments regarding the ASUS CX1405CKA Chromebook Laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Having returned the laptop, our hope is that you were able to obtain a replacement that is compatible with the software you're using.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2506006838-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great Laptop!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for school, work, or any other projects!
I would recommend this to a friend