Customer Ratings & Reviews
- Model:
- CX1405CKA-CL464
- |
- SKU:
- 12153470
Customer reviews
Rating 4.6 out of 5 stars with 299 reviews
(299 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Speed4.4
Rating 4.4 out of 5 stars
- Display4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Awesome value for a very capable laptop!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On paper, it looks so underpowered especially that any entry level phone specs are much better than this. However, for a 64gb emmc, I would not have expected this to perform like this. It is pretty fast, efficient, and very affordable too. DESIGN It is nicely encased in a sturdy metallic finish cover-- much better than the ones being distributed in public school. It has a nice matte feel that's smudge-resistant. PERIPHERALS Typing is pretty good-- nice feedback on the keys, great texture feel on the keys, soft presses on the keys kickback with the right amount of bounce. It has a very responsive pad-- touch on the pad is responsive but you can also click to execute. Either way, they pad is of good quality. Speakers are a little soft but I use Bluetooth headphones anyway. It does have a headphone jack which can be useful too. I like it that Asus did not opt for a proprietary plug for power. The USB c is great and creates flexibility. PERFORMANCE Screen is basic. Brightness is decent on a well lit room. It is not sharp but it is easy to stare into and the viewing angle is wide. The details are suprisingly clear and legible for a 14" screen. For example, I had the Google Keep app on, it split the screen where it shows my most recent notes on the left and the actual note I am working on on the right. There are twelve (YES 12) notes on the left screen and all of them are nice and clear. After hours of use, it doesnt heat up. I was able to run YouTube videos continuously for a good 6.5 hours and it still has over an hour left-- and the battery meter underestimates the actual use so I suspect it will last at least 8 hours on regular unplugged use. Seriously, that is a lot for laptop nowadays. Gaming is a little weak-- at least for effects heavy games (but app-based) like raid shadow legends. It was struggling a bit on just 30fps setting but it was a little smoother when it is plugged in. Also, the app crashed when I tried to game without it plugged. I would say this is a very surprising machine. At the value of this, it's perfect for daily tasks especially Google apps which all cover 90% of people's daily needs such as emails (Gmail), word processing (docs), spreadsheets (sheets), notes (keep), browsing (chrome), social media, and many more. It can even run Gemini AI straight from Chrome. I know for sure this is a better alternative than those ones given to middle schoolers. But even for office use, such as admins and regular clerical tasks, especially those dependent on GSuite, this machine is perfect!
This review is from ASUS - CX14 14" FHD Chromebook Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Misty Grey
I would recommend this to a friendRated 5 out of 5 stars
Perfect For Online School
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the chrome OS systems done by Asus over the years and they always just keep improving. This one id say specifically my favorite part is how ridiculously long the battery life is. I also remember when Chromebooks first came out they werent particularly good at doing a lot of things. That fact became fiction over the course of time and now for my kids I prefer them to be using Chromebooks and Asus is the king of them. This one in particular has a 14” form factor which is the sweet spot of not too small and not too big, keeping things portable while also pleasing to carry around as intended as its just around 3lbs. The screen is punchy and bright with decent FHD resolution which is great on a 14” screen. This comes with a 64GB Emmc memory which is perfectly suitable for a machine like this. With wifi 6 usb A and C ports your covered and even with an industry “small” sized 42wh battery size it crushes in battery life. As said above I like using Chromebooks for my kids because I use the Google family link to monitor and control usage to make sure they stay on task while going to online school and doing homework and setting screen time limits when needed to maintain proper use. In this same thought process I appreciate that it comes with a webcam shutter to ensure the camera sensor is covered when not in use which I like for them. My son likes to bring this along to use on my hotspot in the car as well with bluetooth headphones (this has BT 5.4) to watch YouTube which he really likes. I dont think you can go wrong with the value these style machines provide and with the years of experience Asus has making them I wouldnt hesitate to buy this as a school machine, work or just to chill and watch content as long as you are aware of chrome OS you just cant go wrong.
This review is from ASUS - CX14 14" FHD Chromebook Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Misty Grey
I would recommend this to a friendRated 1 out of 5 stars
Save your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. Returned it immediately. Completely crashed during setup and even with a warranty, Best Buy wouldn't fix it.
This review is from ASUS - CX14 14" FHD Chromebook Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Misty Grey
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear BrandyP,
Thank you for sharing your experience with the ASUS CX1405CKA Chromebook. We sincerely apologize that the device crashed during setup, causing you to return it immediately. We understand how frustrating this must have been and regret the inconvenience it caused. Your feedback will be passed to our product team for review as we continue working to improve quality.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2507022218-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Perfect for Simple at home use!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use the ASUS CX14 Chromebook mainly for checking emails, browsing the internet, online shopping, and watching a little Netflix — and it’s been absolutely perfect for what I need. I’m a middle-aged woman who’s not doing anything fancy tech-wise, and this laptop has been easy, reliable, and stress-free. It started up quickly right out of the box, and setup was super simple — just signed into my Google account and it was ready to go. I love how lightweight it is, and the 14” screen is just the right size for me (not too big or small). The picture is nice and clear, and the battery life lasts most of the day, which is great since I don’t always remember to plug things in. I also like the Misty Grey color — it’s subtle but still feels a little stylish. The keyboard is comfortable to type on, and everything runs smoothly as long as I’m not trying to do anything too heavy like gaming or video editing (which I’m not!). If you’re looking for something simple, affordable, and dependable for everyday use at home, I’d definitely recommend this Chromebook.
This review is from ASUS - CX14 14" FHD Chromebook Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Misty Grey
I would recommend this to a friendRated 5 out of 5 stars
Value for Money!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Summary ------- Overall a great entry level Chromebook for my kids to work on school. I love the fact that it is sub 200 and light and sufficiently bright for my kids to do the school work and occasionally watch youtube videos Pros ---- 1. Light weight, just 3lbs 2. Low price, under 200 3. Excellent battery life, just lasts right under 8 hours 4. charges through USB 5. Cons ----- 1. Keyboard is not backlit 2. no MicroSD card slot Design & usage ------ Overall the design is good, its light weight and sufficiently bright. It has 64gb EMMC and runs at 1.10 Ghz and for a chromebook, its good enough. The 4gb ram is good enough for some schoolwork and some youtube videos for kids. The laptop looks well built and can stand a few falls. The 14” 1920 X 1080p FHD is well lit and bright and the colors are vibrant. The 1x Type C port is also used for charging. There is also 1x Type A port. The provided Mic and headphones is a good add-on for attaching a wired headphones. The keypad and trackpad look decent, it does not have a number pad but the tactile feel is good, The keyboard is not backlit. Overall For the price, i think this is a good value and great for school.
This review is from ASUS - CX14 14" FHD Chromebook Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Misty Grey
I would recommend this to a friendRated 1 out of 5 stars
too slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.too slow not a great lap top for kids. never will I buy again
This review is from ASUS - CX14 14" FHD Chromebook Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Misty Grey
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Vanessa G,
We’re sorry to hear that the CX1405CKA Chromebook didn’t meet your expectations, especially in terms of speed and suitability for kids. We understand how important reliable performance is, and we regret any inconvenience this may have caused.
To help address these concerns, we recommend reviewing the steps in our system troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2507022218-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Chromebook] Troubleshooting - Slow Performance on Chromebook -  https://www.asus.com/support/faq/1049593/
Rated 1 out of 5 stars
Missing part of the order!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's impossible to get hold of someone in customer service! I ordered 5 of these and received only 3 of them.
This review is from ASUS - CX14 14" FHD Chromebook Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Misty Grey
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Disappointedfirsttimer,
Thank you for your comment.
We certainly understand your disappointment with the quality of your recent customer service experience and the inconvenience this may have caused if there missing items from delivery. Normally, we recommend to contact your vendor for a resolution if you received the merchandise with missing items. If you need further assistance with the product, please email me at cl-rodel@asus.com and I will be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Rated 1 out of 5 stars
Didn't receive the order
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't receive the order it's been almost 2 weeks
This review is from ASUS - CX14 14" FHD Chromebook Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Misty Grey
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We are sorry to hear that you did not receive your unit. We would recommend that you reach out to best buy support so they can provide you with more information. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Please refer to this case number (N2507022218-0003) for us to better assist you.
Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
Rated 4 out of 5 stars
Almost excellent laptop.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I figured I would give a Chromebook Laptop a shot. What could go wrong? Not much to be honest. I like the size, ergonomics and weight of the unit. I'm not a keyboard zen master so I could care less about the sound and feel of the keys. One minor gripe about this keyboard is that I have to press the power button a few times and pray to see if the unit actually turns on or not. Not a fan of that at all. To be honest, that is the only gripe I have about this laptop. Wait, that's a lie. A backlit keyboard would have been very nice to have but I guess you get what you pay for. I appreciate the privacy cover on the webcam. The performance of the cam is decent and can be used in a pinch. No real need to go out and buy a new camera unless you just have to be seen in 4K😉 For having a Celeron CPU it's pretty snappy. I kinda see why folks get these. Unless you are playing AAA games and need the fastest money can buy this little guy is a breath of fresh air. You can throw it a regular sized backpack and have room for some peripherals and lunch. Neat laptop. Don't know why folks don't give these more of a chance. Further more, if this got stolen or lost I wouldn't freak out. Just log into my Google account and do a remote wipe and call it a day. This is a laptop I would definitely recommend.
This review is from ASUS - CX14 14" FHD Chromebook Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Misty Grey
I would recommend this to a friendRated 5 out of 5 stars
Excellent Chromebook
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No matter the OS platform you can count ASUS to provide a well built laptop or desktop and they definitely didn’t disappoint here. I’m going to be upfront I only have one complaint about and it’s the keyboard is not backlit. I can’t imagine it’s costs much to manufacture a backlit keyboard or heck even add a light on the top screen bezel pointing down like the old IBMs use to. The Chromebook came tightly and well packed. Unboxing took seconds and everything was easy and self explanatory. I charged the Chromebook up first as it was completely dead and the manual recommended 3 hours of charge first. Once I clicked the power button I connected to my WiFi network signed into my pre existing Google account, and did a system up after all within 3-5 minutes. Everything is simple and quick which is why I love ChromeOS The body of the Chromebook is will built and sturdy. Nothing feels cheap or out of place. The screen hinges feel good and the keyboard feels like something I could use for hours without complaints (except for it not being lit). The screen is crisp, clean and comfortable to the eyes. Again, no complaints here and I think anyone will be pleasantly surprised. I love how ChromeOS is refined and easy to use. I have been using the OS prior to its release to the public and it has come a long way. Everything on this ASUS in terms of the OS and opening web based browsers was snappy. I love the Google eco system and you have to be in order to use a Chromebook effectively. Important note: While the hard drive and ram are low in size I believe they are adequate with the ChromeOS system. I highly recommend anyone looking to purchase or upgrade their Chromebook to look toward this model. If you need to have a backlit keyboard I would look for a higher ASUS model; however, this is a well built machine and works well with Google’s eco system.
This review is from ASUS - CX14 14" FHD Chromebook Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Misty Grey
I would recommend this to a friendRated 1 out of 5 stars
Not for everyone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s was okay. It just didn’t allow me to use a certain program.
This review is from ASUS - CX14 14" FHD Chromebook Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Misty Grey
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Madden,
Thank you for your feedback on the ASUS CX1405CKA Chromebook. We're pleased that the device met your general expectations, and we're sorry it didn’t support the specific program you needed. This may be due to compatibility limitations with the Chromebook operating system, which is optimized for web-based applications and may not support certain traditional software.
Your input is valued and will be shared with our internal teams for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2507022218-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Great and affordable laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s already a really affordable laptop but the mechanics once you enter is very easy and able to manage. I personally love chromebooks. The settings are great and easy to navigate through. The way the screen looks is also great, the quality is great. Overall great affordable laptop.
This review is from ASUS - CX14 14" FHD Chromebook Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Misty Grey
I would recommend this to a friendRated 3 out of 5 stars
Edging Towards Utilization
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like to try different Chromebook out from time to time because I’m very hopeful that one day Google will nail the Chromebook concept. While this is a vast improvement over my last unit I used, it still needs quite a bit of polish to the operating system to make it totally compatible to use as a daily driver. I still prefer a proper file explorer, and a much less convoluted way to share folders and files. That being said, I really do like the look and build of this laptop, and it really does look like a higher tier notebook. The build quality is really good. I am unable to overly flex the keyboard, while pushing the keys with moderate pressure and the display is quite nice. Again, this is surprising because of the product tier. Samsung makes three more higher tiered Chromebooks in this model. What really sets this apart is the inclusion of AI specifically Gemini and it works very well most of the time. I still find myself going back to ChatGPT for my real work, but Gemini is definitely fun to play with right now. If you’re looking for a surprisingly useful Chromebook this one is closer to the mark.
This review is from ASUS - CX14 14" FHD Chromebook Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Misty Grey
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Goconfigure,
Thank you for sharing your comments regarding the ASUS CX1405CKA Chromebook Laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Our top priority is providing our customers with high-quality products, and we'll forward your feedback to our team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2506006611-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really love this purchase pleased with this laptop. Works amazing recommending this
This review is from ASUS - CX14 14" FHD Chromebook Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Misty Grey
I would recommend this to a friendRated 5 out of 5 stars
Great chromebook
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This chromebook is great. Definitely recommend buying, especially when they are on sale.
This review is from ASUS - CX14 14" FHD Chromebook Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Misty Grey
I would recommend this to a friendRated 5 out of 5 stars
Thanks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great everyone so nice and helpful. First time there
This review is from ASUS - CX14 14" FHD Chromebook Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Misty Grey
I would recommend this to a friendRated 4 out of 5 stars
Good price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, affordable and easy to set up. Good Chromebook for the price.
This review is from ASUS - CX14 14" FHD Chromebook Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Misty Grey
I would recommend this to a friendRated 4 out of 5 stars
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Awesome graphics. Terrible camera though
This review is from ASUS - CX14 14" FHD Chromebook Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Misty Grey
I would recommend this to a friendRated 1 out of 5 stars
Poor purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is always glitching I can't even watch a movie or switch in-between screens without it blinking black and white.
This review is from ASUS - CX14 14" FHD Chromebook Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Misty Grey
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear MarlaS,
Thank you for sharing your experience with the ASUS CX1405CKA Chromebook. We sincerely apologize for the glitches you’ve encountered, including the screen blinking black and white when trying to watch movies or switch between screens. We regret the inconvenience this has caused.
To help troubleshoot the issue, we recommend following the steps outlined in our FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2507022218-0007" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Chromebook] Troubleshooting - How to fix Display issues with the built-in screen (primary display) of a Chromebook -  https://www.asus.com/support/faq/1042772/

















