Customer Ratings & Reviews
- Model:
- CX1405CKA-CL464
- |
- SKU:
- 12153470
Customer reviews
Rating 4.6 out of 5 stars with 382 reviews
(382 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Speed4.5
Rating 4.5 out of 5 stars
- Display4.6
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers value the product's overall performance, portability, and battery life. Many customers are also happy with the screen quality and processor speed. Some customers appreciate the number of ports and the weight of the product.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Awesome graphics. Terrible camera though
This review is from ASUS - CX14 14" FHD Chromebook Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Misty Grey
I would recommend this to a friendRated 1 out of 5 stars
Poor purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is always glitching I can't even watch a movie or switch in-between screens without it blinking black and white.
This review is from ASUS - CX14 14" FHD Chromebook Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Misty Grey
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear MarlaS,
Thank you for sharing your experience with the ASUS CX1405CKA Chromebook. We sincerely apologize for the glitches you’ve encountered, including the screen blinking black and white when trying to watch movies or switch between screens. We regret the inconvenience this has caused.
To help troubleshoot the issue, we recommend following the steps outlined in our FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2507022218-0007" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Chromebook] Troubleshooting - How to fix Display issues with the built-in screen (primary display) of a Chromebook -  https://www.asus.com/support/faq/1042772/

















