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Customer reviews

Rating 4.6 out of 5 stars with 349 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 349 reviews
  • Rated 5 out of 5 stars

    Decent, reasonably priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I had known chrome book is not supported for some apps, I would not have gotten this one.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worked great......just not for Crucut.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop had a nice look to it. It was very fast when trying to accomplish tasks. I ended up returning it to the store because the sole purpose of purchasing this laptop, was not compatible with a chrome book. I have had Asus products in the past and like them. I have no doubt this would have worked, had the program been able to be used.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Lucas W,

      Thank you for sharing your comments regarding the ASUS CX1405CKA Chromebook Laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Having returned the laptop, our hope is that you were able to obtain a replacement that is compatible with the software you're using.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2506006838-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price it was on sale kept watching it was school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asis chromebook review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Awesome price. Exactly what I was looking for. Far exceeds my expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Practical

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hadn’t had it long enough to comment. So can’t say yea or nay.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Big and light

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS cx14 Chromebook has been a great addition to my family's laptop collection. My son had an OLD ASUS Chromebook that lasted years. It just recently stopped charging (user error). But my son has LOVED having an updated version of his favorite computer ever. One of the best parts of this computer is the price point, you can't beat that price for such a fastt and efficient computer. We love the color of this computer and that fact that it can fold open with ease. The ports also are nice for all the things you need to plug in! We also love that the battery lasts "forever" according to my son. He can do all his work and watch his shows without having to charge in between. We also found it to charge extremely quick when plugged in. It's very light which is ideal for my son, but so far very sturdy. I. Not worried about it breaking or crack even when he is at his craziest. Plus the screen feels huge! All in all I highly recommend this Asus Chromebook for your work or personal use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for school, work, or any other projects!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable computer for basic use. Email, word documents

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear JessicaH,

      Thank you for sharing your feedback on the ASUS CX1405CKA Chromebook. We’re glad to hear that the device has met your expectations for everyday tasks and we hope it continues to deliver smooth and reliable performance.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2506006611-0019" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Daricag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but I would like to have a bigger screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for peice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for 16 year old and she loves it uses it for school

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is above average Chromebook for the price, but doesn't have a numeric keypad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reventado

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, I am recommending, I use every day …

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    chromebook laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product; it was a great gift for a middle school student

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT FOR HOMESCHOOLED HIGHSCHOOLER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT FOR HOMESCHOOLING / HIGHSCHOOLER TAKING REMOTE CLASSES

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good 1 purpose chrome book.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for 1 dedicated task, i use for work only, nothing else, no recreational purposes, wouldn't be sufficient for multiple things. I miss touch screens whenever I use it. But, itll do for whats needed.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear ElliotT,

      Thank you for sharing your experience with the ASUS CX1405CKA Chromebook. We're glad to hear it's serving your work needs reliably. We understand that the absence of a touchscreen and limited versatility may affect your overall experience. Your feedback is important and will be shared with our product team.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2506006611-0011" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 3 out of 5 stars

    Good to Fair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Basically, word processing uses--can be kinda slow at times.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Steph,

      Thank you for sharing your experience with the ASUS CX1405CKA Chromebook. We are glad to hear that you find it a good value for word processing tasks, though we sincerely apologize for the slowdown you’ve encountered at times.

      To help improve performance, we recommend following the steps outlined in our FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2506006611-0015" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Chromebook] Troubleshooting - Slow Performance on Chromebook -  https://www.asus.com/support/faq/1049593/ Asus

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent low-cost Chromebook for basic computing

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD - Very affordable - Nice display - Good selection of connectivity ports BAD - No backlit keyboard - Low RAM and storage capacity limit it from heavy productivity use TLDR This version of the CX14 is a great example of what a Chromebook offers over a low-budget Windows laptop. It has good-enough performance for simple computing tasks of email, typing up documents, and browsing the web. The battery life is decent, it can run many Android applications, and it has a 1080p LED display. Most importantly, it's cheap. DETAILS "Premium" Chromebooks make about as much sense as gold-plated running shoes. Yes, it can be done, but it's usually not a good use of the money. If you're going to spend several hundred dollars on a laptop, why not get one that can run a broader range of software and that doesn't lose half its capability when it's offline? Conversely, ChromeOS' still runs well on the lower-spec hardware found in the sub-$300 range, whereas Windows' higher demands means significant trade-offs ( and probably significant frustration at the sluggish performance ). As mentioned, the hardware specs in the CX14 are meager, and purposely so to reach the low price point. The Celeron CPU is only a dual-core with a base frequency of 1.1 GHz. Storage is a 64 GB eMMC drive ( which is slower than a SATA or NVMe SSD ). System memory capacity is only 4 GB. Normally, this would be a severe hindrance in a laptop, but ChromeOS isn't overly demanding and system performance is more than adequate. In typical use of having a few web browser tabs open, and maybe one extra application, I didn't notice any slowdowns or sluggish behavior. If you regularly have lots of browser tabs open ( say, 8 or more, particularly if they're demanding sites ), you will encounter some slowdown due to the limited RAM. Before then, you'll get a notification prompting you to allow unused tabs to go to sleep to conserve system resources. The 64 GB system drive has about 40 GB available. It's not a lot, but again, it's sufficient for basic use, especially if you're utilizing cloud storage services. While many cheap laptops come with sub-par displays with low resolution kor horrible viewing angles, Asus uses a good 1920x1080 LED display, even on the base model CX14. It's not a touchscreen on this model, but that's not a problem. It also has an HDMI connection, a 3.5mm audio jack, and two USB ports ( one type-C with DisplayPort, one type-A ). All in all, this Chromebook offers a lot for its low price. Ideally it would have a second type-C port, as using the charger monopolizes the single one available unless you use a dock. It would also be nice if the keyboard was backlit. But these are minor complaints. As is, it makes a great laptop for children and young students, or anyone who wants simple computing capabilities above that of a tablet without spending a lot of money.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Bad…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s a good Chromebook my main issue is the audio is terrible and the battery doesn’t last

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Ellory T,

      Thank you for sharing your experience with the ASUS CX1405CKA Chromebook. We're glad to hear you found it generally reliable, but we're sorry to learn about the issues you've encountered with audio quality and battery life. We appreciate your feedback and will pass it along to our product team for further review.

      To help improve your experience, we recommend reviewing the steps in the troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2506006611-0012" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Chromebook] Troubleshooting - Chromebook Audio (Speaker/Microphone) Issues -  https://www.asus.com/support/faq/1042766/
      [Chromebook] Troubleshooting - Short Battery Life on Chromebook (Fast Battery Drain) -  https://www.asus.com/us/support/faq/1050873/ Asus

  • Rated 2 out of 5 stars

    Don’t buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has very limited memory space and cannot run Microsoft office off on chromebooks. Spend a little more and get a better laptop

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear KimberlyD,

      Thank you for sharing your experience with the ASUS CX1405CKA Chromebook. We sincerely apologize that the limited memory space and lack of compatibility with Microsoft Office did not meet your expectations. We regret the inconvenience this has caused and appreciate you taking the time to provide your feedback.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2506006838-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus