Customer Ratings & Reviews
- Model:
- CX1405CKA-CL464
- |
- SKU:
- 12519613
Customer reviews
Rating 4.6 out of 5 stars with 349 reviews
(349 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Speed4.5
Rating 4.5 out of 5 stars
- Display4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Not for everyone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s was okay. It just didn’t allow me to use a certain program.
This review is from ASUS - CX14 14" FHD Chromebook Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Misty Grey
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Madden,
Thank you for your feedback on the ASUS CX1405CKA Chromebook. We're pleased that the device met your general expectations, and we're sorry it didn’t support the specific program you needed. This may be due to compatibility limitations with the Chromebook operating system, which is optimized for web-based applications and may not support certain traditional software.
Your input is valued and will be shared with our internal teams for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2507022218-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Great and affordable laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s already a really affordable laptop but the mechanics once you enter is very easy and able to manage. I personally love chromebooks. The settings are great and easy to navigate through. The way the screen looks is also great, the quality is great. Overall great affordable laptop.
This review is from ASUS - CX14 14" FHD Chromebook Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Misty Grey
I would recommend this to a friendRated 3 out of 5 stars
Edging Towards Utilization
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like to try different Chromebook out from time to time because I’m very hopeful that one day Google will nail the Chromebook concept. While this is a vast improvement over my last unit I used, it still needs quite a bit of polish to the operating system to make it totally compatible to use as a daily driver. I still prefer a proper file explorer, and a much less convoluted way to share folders and files. That being said, I really do like the look and build of this laptop, and it really does look like a higher tier notebook. The build quality is really good. I am unable to overly flex the keyboard, while pushing the keys with moderate pressure and the display is quite nice. Again, this is surprising because of the product tier. Samsung makes three more higher tiered Chromebooks in this model. What really sets this apart is the inclusion of AI specifically Gemini and it works very well most of the time. I still find myself going back to ChatGPT for my real work, but Gemini is definitely fun to play with right now. If you’re looking for a surprisingly useful Chromebook this one is closer to the mark.
This review is from ASUS - CX14 14" FHD Chromebook Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Misty Grey
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Goconfigure,
Thank you for sharing your comments regarding the ASUS CX1405CKA Chromebook Laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Our top priority is providing our customers with high-quality products, and we'll forward your feedback to our team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2506006611-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really love this purchase pleased with this laptop. Works amazing recommending this
This review is from ASUS - CX14 14" FHD Chromebook Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Misty Grey
I would recommend this to a friendRated 5 out of 5 stars
Great chromebook
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This chromebook is great. Definitely recommend buying, especially when they are on sale.
This review is from ASUS - CX14 14" FHD Chromebook Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Misty Grey
I would recommend this to a friendRated 5 out of 5 stars
Thanks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great everyone so nice and helpful. First time there
This review is from ASUS - CX14 14" FHD Chromebook Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Misty Grey
I would recommend this to a friendRated 4 out of 5 stars
Good price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, affordable and easy to set up. Good Chromebook for the price.
This review is from ASUS - CX14 14" FHD Chromebook Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Misty Grey
I would recommend this to a friendRated 4 out of 5 stars
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Awesome graphics. Terrible camera though
This review is from ASUS - CX14 14" FHD Chromebook Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Misty Grey
I would recommend this to a friendRated 1 out of 5 stars
Poor purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is always glitching I can't even watch a movie or switch in-between screens without it blinking black and white.
This review is from ASUS - CX14 14" FHD Chromebook Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Misty Grey
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear MarlaS,
Thank you for sharing your experience with the ASUS CX1405CKA Chromebook. We sincerely apologize for the glitches you’ve encountered, including the screen blinking black and white when trying to watch movies or switch between screens. We regret the inconvenience this has caused.
To help troubleshoot the issue, we recommend following the steps outlined in our FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2507022218-0007" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Chromebook] Troubleshooting - How to fix Display issues with the built-in screen (primary display) of a Chromebook -  https://www.asus.com/support/faq/1042772/

















