Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$329.00
Save $100
The comparable value is $429.00

Customer reviews

Rating 4.5 out of 5 stars with 166 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 166 reviews
  • Rated 4 out of 5 stars

    New Chromebook

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its been good, no slowing down and its easy to navigate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Timer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying a laptop. So far I am enjoying finding different s from a computer and tablet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent machine overall. Does what a chromebook should

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s pretty good

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really great for what it is. As long as you understand what your buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great starter Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this to my grand daughter for her 7th birthday. She uses a Chromebook in school. She already knew what apps she wanted and she uses it everyday!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and mainly use for web browsing and youtube.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Chromebook

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good chromebook for office work, surfing internet, and data entry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus Chrome

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asus Chrome computer is good. It was set up by my son and he did it with ease.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    chromebook and gemini AI great match

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend Linux-based I/O of chromebook, which is secure and with so much potential, I use it especially for presentations, Google apps, and its compatibility with Gemini AI; the subscription is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new Chromebook

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman was great did a lot of explaining. Sit me up with an appointment to get the laptop set up. Thart young man was amazing so v ersed in computers and so young. Great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Todd is amazing, laptop great too!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Todd helped me pick this out for my dad (we had to replace his old one). Todd also helped set up the new laptop at the store and taught us how to use the features on the laptop!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Over charge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not.k ow i had to buy a yearly plan to have you transfer all my info o toy new laptop. You would think that since I was buying the laptop from you it would be included. Next time I'll go somewhere else.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear JaneC,

      Thank you for sharing your experience with the ASUS CX1405CTA Chromebook. We are sorry to learn that you were required to purchase a yearly plan in order to transfer your information to your new laptop. While ASUS does not handle direct sales or refunds for purchases made through Best Buy, your feedback will be passed to the appropriate teams for review. We sincerely apologize for any inconvenience this has caused.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2506000487-0010" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 3 out of 5 stars

    A little mysterious and still all too new to me

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lack the time needed to get familiar with my Chrombook, a task made all the harder since I work with Apple MacBook Air for many years. I have still not discovered how to use efficiently Microsoft Word - even though it is already pre- installed in my device. Likewise I need to get more familiar with the photo and picture possibilities. But I like my purchase

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear ErichWolfgang2,

      Thank you for sharing your experience with the ASUS CX1405CTA Chromebook. We apologize for the challenges you’ve encountered while getting familiar with the device, especially as you transition from long‑term use of a MacBook Air.

      To assist with learning the features, we recommend referring to the user manual linked below. The manual provides step‑by‑step guidance on using pre‑installed applications and managing multimedia functions, helping you make the most of your Chromebook.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2506000487-0009" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      ASUS CX1405CTA Chromebook User Manual -  https://www.asus.com/laptops/for-home/chromebook/asus-chromebook-plus-cx14-cx1405/helpdesk_manual?model2Name=ASUS-Chromebook-Plus-CX14-CX1405CTA Asus

  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a great price. My daughter is living her new Chromebook for school and it is helping her achieve and excel in her school goals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best purchased i ever made , i am loving my ASUS laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    cheated me

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product is excellent. it is Best Buy that will cheat you on a price match

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the money

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not as intuitive as a laptop. No paper directions. Just learn as you go. It meets my needs, and the price was right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy process and exceptional professional

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and the customer service that was provided was professional. The representative provided expertise and knowledge that went beyond the questions that I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy to set up and an amazing laptop for the money! I would recommend this laptop to everyone! I am not the most knowledgeable person on technology, but this computer makes it so easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meet the mark

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for Granddaughter and she couldn’t be happier

    I would recommend this to a friend