Customer Ratings & Reviews
- Model:
- CX1405CTA-I38128
- SKU:
- 12528819
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the product's strong overall performance, zippy processor speed, and reliable connectivity. Its portability, lightweight design, and ease of setup are also highly appreciated. Additionally, customers praise the excellent screen quality, impressive battery life, and solid port selection.
This summary was generated by AI based on customer reviews.
Flexible and easy to use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time using a Chromebook. Dissapointed at first, I'm used to a regular laptop's features, speed and storage capacity. After using it for a while, this Chromebook offers flexibility for everyday tasks. After all, most everything is done on an internet browser lately.
I would recommend this to a friendAsus Chromebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Chromebook was a gift for my husband's birthday. He has been enjoying it very much!
I would recommend this to a friend- Pros mentioned:Overall performance
Chromebook Plus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for my needs, as a small business owner.
I would recommend this to a friend - Pros mentioned:Processor speed
Powerful. Next Gen Chromebook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Power Next Gen CPU. 8gb ram. 128gb storage. Exellent laptop
I would recommend this to a friend - Pros mentioned:Overall performance
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and the service at the store and on the phone were top notch!
I would recommend this to a friend - Pros mentioned:Overall performance
First Timer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time buying a laptop. So far I am enjoying finding different s from a computer and tablet
I would recommend this to a friend - Pros mentioned:Overall performance
It’s pretty good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s really great for what it is. As long as you understand what your buying.
I would recommend this to a friend - Pros mentioned:Overall performance
Decent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent machine overall. Does what a chromebook should
I would recommend this to a friend - Pros mentioned:Overall performance
Great for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Affordable and mainly use for web browsing and youtube.
I would recommend this to a friend - Pros mentioned:Overall performance
Asus Chrome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Asus Chrome computer is good. It was set up by my son and he did it with ease.
I would recommend this to a friend - Pros mentioned:Overall performance
Chromebook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good chromebook for office work, surfing internet, and data entry.
I would recommend this to a friend love new Chrome Book
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my new Chrome and the screen size is great.
I would recommend this to a friendGreat starter Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I gave this to my grand daughter for her 7th birthday. She uses a Chromebook in school. She already knew what apps she wanted and she uses it everyday!
I would recommend this to a friendchromebook and gemini AI great match
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend Linux-based I/O of chromebook, which is secure and with so much potential, I use it especially for presentations, Google apps, and its compatibility with Gemini AI; the subscription is well worth it.
I would recommend this to a friendMy new Chromebook
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The salesman was great did a lot of explaining. Sit me up with an appointment to get the laptop set up. Thart young man was amazing so v ersed in computers and so young. Great customer service.
I would recommend this to a friendTodd is amazing, laptop great too!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Todd helped me pick this out for my dad (we had to replace his old one). Todd also helped set up the new laptop at the store and taught us how to use the features on the laptop!
I would recommend this to a friendSo Good!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is a Good laptop ,practice and utility!!!!!!!!!!!!!!!!!
I would recommend this to a friendNew Chromebook
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far its been good, no slowing down and its easy to navigate
I would recommend this to a friendA little mysterious and still all too new to me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I lack the time needed to get familiar with my Chrombook, a task made all the harder since I work with Apple MacBook Air for many years. I have still not discovered how to use efficiently Microsoft Word - even though it is already pre- installed in my device. Likewise I need to get more familiar with the photo and picture possibilities. But I like my purchase
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear ErichWolfgang2,
Thank you for sharing your experience with the ASUS CX1405CTA Chromebook. We apologize for the challenges you’ve encountered while getting familiar with the device, especially as you transition from long‑term use of a MacBook Air.
To assist with learning the features, we recommend referring to the user manual linked below. The manual provides step‑by‑step guidance on using pre‑installed applications and managing multimedia functions, helping you make the most of your Chromebook.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2506000487-0009" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
ASUS CX1405CTA Chromebook User Manual - https://www.asus.com/laptops/for-home/chromebook/asus-chromebook-plus-cx14-cx1405/helpdesk_manual?model2Name=ASUS-Chromebook-Plus-CX14-CX1405CTA
Over charge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not.k ow i had to buy a yearly plan to have you transfer all my info o toy new laptop. You would think that since I was buying the laptop from you it would be included. Next time I'll go somewhere else.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear JaneC,
Thank you for sharing your experience with the ASUS CX1405CTA Chromebook. We are sorry to learn that you were required to purchase a yearly plan in order to transfer your information to your new laptop. While ASUS does not handle direct sales or refunds for purchases made through Best Buy, your feedback will be passed to the appropriate teams for review. We sincerely apologize for any inconvenience this has caused.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2506000487-0010" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support