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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 135 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the CX14 Chromebook's strong overall performance and impressive screen quality. Its portability and long battery life are also frequently praised. The processor speed and port selection are viewed as solid features, and the lightweight, rugged design is appreciated.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 135 reviews
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    great chrome book for school and personal use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent running and quality. beautiful screen display

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Chromebook plus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As described. Fast upload. Compact. Sufficient battery life screen has good visibility

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works well for what I need it for, it turns on fast and stays connected

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product. The battery power and speed are strong. It has a sleek look and the value is outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 3 out of 5 stars

    nothing special

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review of the newest keyboard layout is a mixed bag. There are aspects I like and aspects I don't. I like the addition of the "G" key, a third modifier that allows for easier configuration of customized shortcuts. However, I hate the new design of the arrow keys. I need that space between the right shift and left and right arrows to feel the keys on the keyboard. Other than keyboard, the rest is mundane, common chromebook. With full linux container and android app support, manufactures must consider affordable chromebooks with 16GB RAM, sad to see that's not happening yet. Other than the keyboard, the rest of the CX14 is mundane and nothing special, a very common Chromebook. However, with full Linux container and Android app support, manufacturers must consider a more affordable Chromebook with 16GB of RAM. It’s sad to see that this isn’t happening yet.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Drstique,

      Thank you for sharing your comments regarding the ASUS CX1405CTA Chromebook Plus Laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Your feedback is greatly appreciated and will be passed to our Product Team for review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2506000487-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Solid budget Chromebook for high schoolers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have teenagers who need Chromebooks for school. In past experience, the Chromebooks usually last about 2 years and then end up getting destroyed in a backback or something, so I am focused on something that is a good price point where I won't be upset to replace it in two years. (No fault of the Chromebook.) I have only had this a few days, but it seems totally fine. The budget Chromebook specs have increased a bit in the past couple of years (8GB vs 4GB RAM), so it seems noticeably faster than the one it was replacing. Thumbs up so far. Bought this for the older kid and will probably end up getting another one for the second kid going into 9th grade. 14" seems like the sweet spot of small enough to fit in a backpack without being uncomfortably small to use. Ratings are based on price - it's not an expensive gaming laptop, but seems totally competent for doing school work in the Google ecosystem using Google Docs, Drive, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    ASUS Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing to dislike about this Chromebook. Resolution is excellent along with everything else. In fact, I use this more then my $2,000 Apple Macbook that I bought a year ago. My Chromebook weighs alot less. I think that is why I favor this more and the resolution is just as good as Apple in my book.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great little laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect little laptop to do casual gaming or schoolwork on. As far as the gaming aspect, it runs Roblox perfectly fine. The battery life is insane, and last me all day almost until the next day without charging. I personally love chrome os and how it runs, and even has features that normal Chromebook’s don’t have considering it’s a Chromebook plus version. The price is great considering what you’re getting for it. I definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works efficiently. Great screen. Was easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Small PC win!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty awesome device for the price point. This device has all the required specs for basic tasks, as I got it as a gift for a family member, and they love it. I would definitely recommend this device, if the use case isn’t too demanding.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    Daughter loves it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done for her school work. Easy to pack in her bag for school.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this Chromebook as a Christmas gift for our foster child. He mainly uses it to play Roblox, social media and to watch YouTube. Does what we want it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good experience. As expected performance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase from BestBuy.com and delivery went well. The product was purchase for my 70 year old father who needed to replace and aging Windows laptop. Unboxing and set-up went well. Everything is operating great and he is very satisfied with the battery life for his internet browsing needs!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Asus Chromebook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asus Chromebook. Very nice and extremely easy to use. The staff member who assisted me, Mr. Cassidy was very professional and helpful. Best Buy, Clarksville Tn.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    By far the best laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was transitioning from an Apple MacBook Air and wanted something a little more basic yet still provided me with all the software I needed. I’ve never been happier! I can stream multiple things at once and split the screen. It has all the Microsoft applications that I needed in which Apple doesn’t. It is by far the best laptop I’ve had and perfect for work and pleasure.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device works very well for the price. If you are just looking for basic functionality, this laptop will get the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent value for Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brilliant little chrome book. Bought for a 7yr old for school. Pretty quick and does exactly what he needs it to

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Excellent quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality very happy with my computer it was an excellent deal for such a powerful laptop

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fast, reliable for what I need and battery life is good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Helpful staff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to pickup a new Chromebook for my grandson. The associate who helped us was cordial, knowledgeable and went out of his way to find the exact model we had settled on.

    I would recommend this to a friend
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