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Customer Ratings & Reviews

Your price for this item is $105.99
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The comparable value price is $499.00

Customer reviews

Rating 4.6 out of 5 stars with 233 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are impressed with the ASUS Chromebook Plus CX3402's long battery life, smooth and fast performance, and vibrant 14-inch touchscreen. Many appreciate its lightweight design and ease of use, finding it perfect for portability and multitasking. The sleek design and competitive price point also receive positive feedback. Overall, users highlight its ability to seamlessly handle various tasks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-233 of 233 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice Book

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality Chromebook that runs super smooth and fast. Glad I got on sale makes it worth every penny. I love the color white and the light grey keyboard makes it very nice looking IMO. I would rather have had a back lighted key board over a touch screen anyway as I don't find a touch that useful in a small laptop but it does work well regardless.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Very responsive lots of power under the hood.

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this is my first time experience with a Chromebook. I have heard different stories of people that had mixed reviews that loved and hated them. Well this is my experience and i actually loved it. Outer connections you have two USB port's and an HDMI for an external monitor. One nice touch is there is a shutter for the camera and it's orange in color so you can see that it is closed so if by chance your computer gets hacked you can see your camera is closed so people can not see you through the camera, very nice touch. Also has one USB type C . The looks are very pleasing to the eye, it's white in color with backlit keys. Once i turned on the system it simply goes to the star up process to get you up and running. It's an easy step by step follow the prompts' you do not have a google account set up you simply set one up and finish with the setup and you are up and running. It seemed very fast and responsive working around in the settings. When i was browsing the web using google chrome of course it was very snappy loading the websites. It runs smooth and i did a couple re-boots and it booted up very fast. For my first use of a google Chromebook i was very pleased.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    This ChromeBook is BANG on!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS 14" Chromebook Plus Laptop with Intel Core i5-1335U processor, 8GB Memory, and 128GB SSD is a powerhouse in a compact form. Let me take you on a journey through its features and why it stands out as a stellar choice in the realm of Chromebooks. First and foremost, the Intel Core i5-1335U processor delivers impressive performance. Whether you're browsing the web, streaming HD videos, or multitasking with numerous tabs open, this Chromebook handles it all with ease. The combination of Intel's power-efficient architecture and ASUS's optimization ensures smooth operation, without any noticeable lag or slowdown. With 8GB of memory, this Chromebook offers ample RAM to keep your workflow seamless. Whether you're a student tackling research papers, a professional juggling multiple tasks, or a creative individual working on projects, you'll appreciate the responsiveness and snappiness of this device. It effortlessly handles demanding applications and ensures you can switch between tasks without missing a beat. The 128GB SSD provides ample storage for your files, documents, photos, and applications. Not only does it offer fast read and write speeds, but it also ensures quick boot times and swift application launches. You'll never have to worry about running out of space or waiting impatiently for your Chromebook to start up. One of the standout features of this Chromebook is its sleek and portable design. The 14" display strikes the perfect balance between screen real estate and portability, making it ideal for both productivity and entertainment purposes. Whether you're working on spreadsheets, watching movies, or browsing the web, the Full HD resolution ensures crisp and vibrant visuals. The build quality of the ASUS Chromebook Plus is exceptional. From the premium materials to the attention to detail, every aspect of this device exudes quality and durability. The sleek aluminum chassis not only looks sleek but also feels sturdy and reliable. Whether you're carrying it in your backpack or using it on the go, you can trust that this Chromebook will withstand the rigors of daily use. The keyboard and trackpad are also worth highlighting. The keyboard offers a comfortable typing experience with well-spaced keys and satisfying key travel. Whether you're typing up long documents or engaging in lengthy email conversations, you'll appreciate the tactile feedback and responsiveness of the keys. The trackpad is equally impressive, offering precise tracking and smooth gestures for effortless navigation. In terms of connectivity, the ASUS Chromebook Plus has you covered. With a variety of ports including USB-C, USB-A, and a headphone jack, you can easily connect all your peripherals and accessories without any hassle. Whether you're connecting external displays, transferring files, or charging your devices, you'll appreciate the versatility and convenience of these ports. Another highlight of this Chromebook is its exceptional battery life. Thanks to the power-efficient processor and optimized software, you can enjoy all-day productivity without constantly worrying about running out of battery. Whether you're attending back-to-back meetings, working on assignments, or binge-watching your favorite shows, you can trust that this Chromebook will keep up with your busy lifestyle. Last but not least, the ASUS Chromebook Plus offers a seamless and intuitive user experience. Powered by Chrome OS, it provides a streamlined and secure computing environment with access to a vast ecosystem of apps and services. Whether you're using Google Workspace for productivity, streaming content on YouTube or Netflix, or exploring the latest apps on the Google Play Store, you'll appreciate the versatility and flexibility of this platform. In conclusion, the ASUS 14" Chromebook Plus Laptop with Intel Core i5-1335U processor, 8GB Memory, and 128GB SSD is a stellar choice for anyone in need of a reliable and versatile computing device. From its powerful performance and ample storage to its sleek design and long-lasting battery life, it ticks all the boxes for a modern Chromebook. Whether you're a student, professional, or casual user, this Chromebook is sure to exceed your expectations and enhance your productivity and enjoyment. Stop by your local BestBuy or order online! You won't be sorry!

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    ASUS 14" Chromebook Plus Laptop

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For over a week, my experience with the ASUS 14" Chromebook Plus Laptop – Intel Core i5-1335U - 8GB Memory - 128GB SSD – Pearl White has been nothing short of exceptional. Its impressive performance and easy setup have made it a pleasure to use. Here’s a detailed breakdown of its features and why I highly recommend it: Google Chrome OS: The ASUS Chromebook runs on Google Chrome OS, which is perfect for the modern world. With thousands of apps, built-in virus protection, and cloud backups, it is secure, fast, up-to-date, versatile, and straightforward. The ease of use and integration with Google services make it an ideal choice for both personal and professional use. FHD Display: The 14-inch Full HD display with a resolution of 1920 x 1080 boasts impressive color and clarity. The energy-efficient LED backlight enhances the viewing experience, making it great for watching videos, browsing the web, or working on projects. Performance: The Intel Core i5-1335U processor delivers outstanding performance, ensuring that the system runs faster than most laptops in its category. This makes multitasking a breeze and allows for the smooth operation of various applications. 8GB System Memory: With 8GB of high-bandwidth RAM, the laptop handles multiple applications and browser tabs effortlessly. This level of memory is adequate for basic multitasking and ensures a smooth and responsive user experience. Storage: The 128GB SSD provides enhanced storage capabilities, streamlined data management, quick boot-up times, and support for high-definition video playback. This ultra-compact system is ideal for mobile devices and applications, making it a perfect companion for on-the-go use. 2-in-1 Design: The versatile 2-in-1 design offers multiple modes: laptop, audience, tabletop, and presentation. This flexibility makes it suitable for various scenarios, from working on documents to giving presentations or watching movies. Lightweight and Portable: Weighing only 3.97 lbs and measuring 0.82" thin, the ASUS Chromebook is ultrathin and ultralight for maximum portability. The compact form factor, achieved by omitting the DVD/CD drive, makes it easy to carry around without sacrificing performance. Wireless/Wired Connectivity: With Wi-Fi 6 (802.11ax) support, the laptop connects to Wireless-AX routers for nearly 3x the speed, more capacity, and broader coverage than Wireless-N. It is backward-compatible with all other Wi-Fi networks and hotspots, ensuring robust and reliable connectivity. Built-in Media Reader and Ports: The built-in media reader supports SD, SDHC, and SDXC memory card formats, making photo transfers simple. Additionally, the laptop includes a headphone/microphone combo jack, which adds to its versatility. Built-in HD Webcam with Microphone: The built-in HD webcam with a microphone makes it easy to video chat with family and friends or teleconference with colleagues over Google Hangouts or other popular applications. The quality is excellent, ensuring clear and crisp communication. Conclusion: Overall, the ASUS 14" Chromebook Plus Laptop is an exceptional device that combines performance, portability, and versatility. Its impressive display, powerful processor, ample memory, and robust connectivity options make it a standout choice. Whether you need a laptop for work, study, or entertainment, this Chromebook delivers in every aspect. I highly recommend it.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Powerful and portable

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had many laptops over the years from many brands and each one has their own nuances about them. I have gaming laptops, 2-in-1’s, etc etc. I have probably the least amount of time with Chromebooks, but these are probably the most important in my household as both of my son’s use them for school. In this day and age I find it important to know how they use them and what capabilities they have so I can try to avert and online threats or issues when it comes to their usage. This laptop is by no means meant to compete with higher end platforms, but for schoolwork, browsing the internet and watching online videos, this is perfect. Not to big, not too small. The screen size of 14” makes it super portable and provides good battery life. My son’s are 4, 12 and 13 so they live in a world of YouTube and various online video games. This laptop is perfect for that. I also liked that I could actually use this device to log into their school email accounts to check their homework status and calendars. This model comes with a 128gb of storage and 8GB of ram and has an advertised battery life of about 10 hours. Im the type to keep my devices plugged in or charged above 70% so I havent accurately evaluated the battery life. This came with Google Docs and Sheets installed, which are the two primary work related apps that I use, so I didnt need to download any 3rd party software. It has USB-A and C ports along with HDMI and a headphone jack. That is all I really need for my use and I wouldnt want to make the laptop larger just to have more ports. If I need them, I have peripherals that would allow me to add more ports. The screen can be laid flat against your desktop or solid surface, but I honestly dont know why that is a feature. If it folded behind itself so that it could used as a tablet, i would understand, but this seems like an unnecessary feature to me. Pros: - Lightweight, portable - Ample ports - Battery life - Included workflow software - Easy setup and can be used for my kids school accounts Cons: - Folding screen that only lays flat. Cannot be used as a tablet for game play or reading - Keyboard is not backlit

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Fast and Lightweight.

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for a multifunctional laptop on the go, then the ASUS 14" Chromebook Plus Laptop fits the bill. This laptop is very lightweight yet powerful as it’s powered by the Intel Core i5-1335U which features 10 cores up to 4.6GHz performance. This CPU is akin to the older i7-1250 mobile cpu. Erosion in terms of power and performance. The drawback to this is the limit on power draw so may notice some slowdowns during intense usages. It also comes with 8GB of LPDDR5 ram which is suitable for this platform as I was able to run all google programs and surf multiple windows at once. I didn’t notice any slowdown as it was snappy and fast. With these laptops( chromebooks) storage is usually on the lower end because most information is easily stored in your Google drive etc. this unit came with 128GB ssd, which was snappy for everything I had loaded onto it. I downloaded pictures from the vacation I used it on in the Caribbean. Other features this laptop has is WiFi 6 with Bluetooth. The Battery on this is a 50Wrs and lasted me 4 days on normal usage. The screen is bright and is Full HD. Gaming is minimal, but it does run some basic games from the store. Overall this product is built well and delivers on performance. It worked well on travels and will be using this when I get home to use on the couch and take on the go! Overall the Asus 14” Chromebook

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    A great choice of a Chromebook plus

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ASUS Chromebook Plus - CX3402 14" Laptop with Intel Core i5, 8GB Memory and a 128GB SSD in Pearl White is a fast laptop including AI-powered Google and Adobe features. It is lightweight and MILSPEC tuff, designed for worry free carrying, 180° lay-flat hinge and Wi-Fi 6E. This Chromebook Plus stands out due to several enhanced features and improvements over standard Chromebooks, making it a versatile and powerful choice. Here are some key aspects that make this Chromebook Plus great: Higher Performance: Intel i5 8GB RAM 128G storage Improved Display Quality: High Resolution Full HD Great Build Qualities and Materials: MILSPEC Advanced Features: Touchscreen 180 degree, lay flat display Better Software and Support: Longer and more frequent Chrome OS updates, ensuring better security and access to the latest features. Android and Linux Apps: This CX34 is optimized to run Android apps from the Google Play Store and Linux applications for increased versatility. Enhanced Connectivity and Ports: USB-C, USB-A, and HDMI. Fast Wi-Fi and Bluetooth: Fast Wi-Fi (Wi-Fi 6E) and solid Bluetooth versions provide fast and reliable wireless connections. Battery Life: Can handle an 8-hour workday. The CX34 is light, good looking (easy to clean) and a solid performer. I wish it had backlit keys and an SD card slot – still, it is a great value for the money.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    A Compelling Case to Switch

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [PROS] Multiple ports: In an effort to replace the common laptop, this Chromebook keeps in line with them by offering a similar amount of ports. This design choice makes me feel prepared for a multitude of situations which is what I want to be. I was able to successfully connect to an external display while I had a USB hub plugged into the device. On a personal note, I’m also happy that the headphone jack was not abandoned as it has become on a number of newer devices. Pleasant Battery Life: I found myself satisfied being able to get through a workday with this device. On average, I was able to get about 8-9 hours with medium usage. This is an all-work-day battery as opposed to an all-day battery. Snappy Performance: This is what extremely impressed me about this Chromebook. Despite entry level specs, I got consistent performance from CX34 all around. Since I knew this device was designed for standard usage, I decided see how the CX34 responded when several applications were used over the span of few hours. Fortunately,y no dips in performance were found. [CONS] Small storage space: Despite being a Chromebook Plus, this device lacks in storage capacity. In my opinion, this device should have more memory than my phone which has 512GB of storage. The 128GB storage is disappointing and leaves more to be desired. [MIXED BAG] Design Choice: There are elements that I appreciate about the design, and other features that I’m not fond of. The laptop is lightweight, and I love the color. Yet, the Chromebook is still very much plastic and feels/seems odd around the chassis such as the placement of the grills or the outer edge of the lid. [CONCLUSION] I would summarize this ASUS CX34 Chromebook Plus a “jack of all trades” that’s decent at some. As a power user, it’s a step down as it relates to storage size/type, processor, and RAM. However, I found it very competent for most of my day to day tasks which is what it’s designed for. I find the this device more suitable for my travel/on-the-go needs and medium-sized productivity duties.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this through open box and I got it for about $300 cheaper than a new one. I was a little Larry since it was an open box item brought it home opened it up. You would’ve never known it had been purchased previously. It is even faster than my desktop and I love it.!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Asus Chromebook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little computer. Does everything I need to dol

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Speakers are very poor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first thing I checked on the Asus Chromebook Plus CR3402 is the audio. It stinks. If you listen to the human voice, dialogue, speech, etc., the low-resolution and "enhancement" make the audio equivalent to reading very blurry text. That is, I can make out the words, but it is a strain, tiresome and irritating. The Chromebook speakers are loud enough, but they are unclear. The audio sounds much clearer through my classic Sony pro headphones that do not enhance sound. However, I do not want to be encumbered by headphones. It's time for consumers to demand high-definition audio in all their digital devices and applications. If I keep this Asus CR3402, I'll have to shop for and purchase a decent speaker for it. Another chore and another expense. Audio is just as important as visual. Maybe more important. It is human dialogue that conveys the story or information in films & podcasts. If Asus would just install a good high-definition speaker, they could enjoy the increased profit related to the better equipment. Why do they give that opportunity away? It isn't just Asus. It is an industry-wide problem. For instance, every time I buy a new Chromebook (this is #3), the speakers are never as good as the one I had before. The Toshiba had excellent audio. The HP had adequate audio. This Asus has poor audio.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear alaJoAnn,

      We sincerely apologize for the speaker issue you've faced with the Chromebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review.

      Please allow us to make your experience with ASUS a better one. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2406036413-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/faq/1042766/ Asus

  • Rated 5 out of 5 stars

    great purchase.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    slim and fast....i like it a lot. The price was right and it performs as I expected.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No Backlight For Keyboard

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this and while it seems to function flawlessly the misinformation about it having a baklit keyboard is pretty dissapointing. The grey and white already dont make it the easiest on the eyes and not having a backlight is basically a deal breaker. It's a shame because other than that it seems like a really nice machine.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Shawn M,

      On behalf of ASUS and the reseller, we would like to apologize for the misinformation about the device specifications. This is not the quality of service we aim to provide, and it's not representative of our brand. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence.

      As we reviewed the device specifications, we discovered that this model Chromebook does not have a backlight keyboard. Please refer to the link below for specifications.

      We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2406036413-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.bestbuy.com/site/asus-chromebook-plus-cx3402-14-laptop-with-google-ai-intel-core-i5-1335u-8gb-memory-128gb-ssd-pearl-white/6570142.p?skuId=6570142 Asus