Customer Ratings & Reviews
- Model:
- CX5601FBA-I3128
- SKU:
- 6503862
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the smooth touchscreen, large screen size, and ease of use as significant advantages. Many also praise the long battery life and generally positive performance. While some find the device a bit heavy, the overall feedback points to a positive user experience. The price point is also frequently cited as a strong selling point.
This summary was generated by AI based on customer reviews.
easy to use
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is awesome. at 52 years old I have never owned a laptop and my wife actually had me buy this one. its super easy to use and does it all super fast. the flip screen is a very cool feature. the operating system is super smooth. well worth the money.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at a great price! Works very well for high school kids who don’t need all of the extras.
I would recommend this to a friendGreat Item!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our sales person was great and we LOVE THIS ITEM!!!
I would recommend this to a friendGreat!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is pretty wonderful. Perfect for what we need. Got an awesome price on it as well!!!!!
I would recommend this to a friendI did like the size and 104 keyboard
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a great laptop with super sharp camera that lasted 2 days.
I would recommend this to a friend- Pros mentioned:Touchscreen
Awesome deal!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop!!!! Would suggest this to anyone!!!
I would recommend this to a friend - Pros mentioned:Overall performance
Awesome product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All features and setup was quick, fast and easy....
I would recommend this to a friend - Pros mentioned:Overall performance
All around solid laptop
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop. Does everything i need for school.
I would recommend this to a friend Big and Bigger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a big upgrade both literally and figuratively its functions are enhanced and it feels like a slate in the hand. If you get the reference you are old. Jus ‘ sayin’
I would recommend this to a friendGreat cheap Chromebook
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cheap Chromebook. Our daughter loves using it.
I would recommend this to a friendMiss Roxana
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was an excellent buy, the computer is really good I bought it for my class and was a good idea.
I would recommend this to a friendPrice for a 2-1 is worth it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you like a big screen but also light weight this is the computer. I love the idea of being able to switch from a laptop to tablet instead of having to carry one of each around with you.
I would recommend this to a friend- Pros mentioned:Overall performance
Exceeded my Expectations!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't be happier with this Chromebook and the price I paid for it.
I would recommend this to a friend Good build quality!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well! ChromeOS is much better than other OS's for my daily tasks. no issues on build quality in the first few months of ownership which i've had on other chromebooks
I would recommend this to a friendHinge/screw problems
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought two of these. The screen is beautiful. However, both had problems with screws falling out near the hinge and then something internal near the hinge breaking. Seems like there is some design flaw of the hinge/screw area. I’ve had to send it back to Asus for two weeks so haven’t heard the final word on the exact problem but it’s hard to be away from the computer for two weeks estimated repair.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We sincerely apologize for the issues you've faced with the Chromebook and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review.
We understand that you have sent the device in for repairs, and we hope that it will be fixed soon and returned to you without any issues.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2212022513-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
The best
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best thing I buy, I buy just to play video games
I would recommend this to a friend
College and Gaming
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best value. A large screen for Steam games and a num pad for college.
I would recommend this to a friendChromebook is my choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first Chromebook, so I'm in a learning mode. It's like Google is anticipating my next move and it was a little confusing at first,but, I see a simplicity with Chrome that Windows can't match.
I would recommend this to a friend- Pros mentioned:Ease of use
amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect great and easy to use and easy to understand
I would recommend this to a friend Chromebook
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a very good product. The battery fluctuation is not a real problem. it is a projection of current usage and the percentage of battery will always fluctuate.
I would recommend this to a friend