Customer Ratings & Reviews
- Model:
- CX5601FBA-I3128
- SKU:
- 6503862
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the smooth touchscreen, large screen size, and ease of use as significant advantages. Many also praise the long battery life and generally positive performance. While some find the device a bit heavy, the overall feedback points to a positive user experience. The price point is also frequently cited as a strong selling point.
This summary was generated by AI based on customer reviews.
Chromebook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Chromebook seems to be good, its my 3rd open box so hopefully 3rd times a charm!!! Make sure you get the warranty!
I would recommend this to a friendopen box chromebook sale
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good computer for school. My Son loves it. Great price.
I would recommend this to a friendGreat price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was searching for a new laptop for my son who is attending college for rhe first time. Considering buying a desks top for him that he can use for school research, make music, and play games. Best Buy definitely will be the place to make future tech purchases
I would recommend this to a friendGreat laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great laptop. I'm not typically a fan of chromebooks but this one is great. The only reason im giving 4 stars is because I bought it open box and the cursor kind of trips out but aside from that, great laptop for my needs
I would recommend this to a friendOpen box ended up returning
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was great except the open box had a screw loose that shattered the screen
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Phuqr,
We're truly sorry to hear that your unit arrived in used condition with loose screws All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. I understand that you have returned the unit for a replacement, but I will forward your feedback to the product team for review. If you have any general or technical questions, send us an email at customerloyalty@asus.com. Please refer to this case number (N2212022513-0010) for us to better assist you. Thank you for choosing ASUS.
Best regards,
Schottky
ASUS Customer Loyalty US Support
Nerd.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, great price. Super fast, nice clear display, and very nice looking, excellent warranty, and what else can I say ! Plus Best Buy is best place to purchase , why ? Great service, great place, very informed staff, ready to answer all your questions and concerns
I would recommend this to a friendGood Chromebook and size
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good 2 in 1 only problem was keyboard not activated when took out of tablet mode. Hopefully that was a one device thing and the next one won't be the same otherwise gonna lower the stars
I would recommend this to a friendPleased with my first Chromebook.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a novice... At 68, technically challenged. I'm impressed with the tutorial. Really pleased with the value. Being on sale.
I would recommend this to a friendNice service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop good service when i go and purchase this item
I would recommend this to a friend- Pros mentioned:Screen size
Nice large screen for streaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this unit for streaming movies and shows. Extra large screen, sound okay. The charge lasts all day.
I would recommend this to a friend - Pros mentioned:Touchscreen
Need good instruction how-to-use manual.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not easy learning to use the functions on this Chromebook. Geek Squad helps me. The lighted keyboard is very useful in the dark.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear CaliforniaUnderwater,
It's unfortunate to hear that your not able to find the functions for this model . All our products do go through an intensive quality control testing process to ensure that customers get units that are in proper working condition, what you've experienced was not intentional.
Please follow the link below regarding this manual for this unit.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2212022513-0004) for us to better assist you.
Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
https://dlcdnets.asus.com/pub/ASUS/Commercial_NB/CX5601FBA/0409_E19576_CX5601FBA_A.pdf?model=CX5601FBA
My Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've always wanted one. The salesmen was so nice and helped me also gave me Information. I will definitely shop here again.
I would recommend this to a friendGood chromebook for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works nicely and can still use most files. Chrome word-file doesnt open word files with password protection is only minor issue. Was able to work around it however. Good for surfing the net.
I would recommend this to a friendGreat Chromebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Chromebook. Great screen and keyboard and it's HUGE. Biggest Chromebook I've ever had and feels like a real laptop. Plenty of storage and speed and great for gaming.
I would recommend this to a friendAffordable with good quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice chromebook. It is lightweight and very versatile. I purchased this as a present for my daughter who loves drawing and I was not disappointed. Graphics and sound system are great.
I would recommend this to a friendChromebook
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed something to browse the internet and pay bills on. This is perfect for me.
I would recommend this to a friendNew to Chromebook and love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super pleased. Glad I was served by the Chromebook rep. He did a great job and I've been very pleased
I would recommend this to a friend- Pros mentioned:Screen size, Touchscreen
Great lab top.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty satisfied with my Asus. Fast and with a big screen. Love the touch screen. Will recommend.
I would recommend this to a friend A great laptop if you are looking for something si
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent option if you are looking for something comfortable for casual use such as watching series or reading something
I would recommend this to a friendBig screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have hard time turning it on down the volume button turns it on if it wants to turn on. It’s in the shop now just bought another one.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Michael D,
We sincerely apologize for the audio issue you're experiencing with the Chromebook and for the inconvenience this may have caused you. To further investigate this problem or to obtain assistance with getting the device repaired, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2212022513-0008" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support