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Customer Ratings & Reviews

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$479.99
Save $119.01
Comp. Value: $599.00

Customer reviews

Rating 4.5 out of 5 stars with 321 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers have good things to say about the CX5601 16" FHD+ 2-in-1 Touch Screen Chromebook Plus Laptop, especially the smooth touchscreen, overall performance, and processor speed. Many appreciate the screen size and find the laptop easy to use. Some customers mentioned the weight of the laptop and expressed dissatisfaction with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 321 reviews
  • Rated 3 out of 5 stars

    Big screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have hard time turning it on down the volume button turns it on if it wants to turn on. It’s in the shop now just bought another one.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Michael D,

      We sincerely apologize for the audio issue you're experiencing with the Chromebook and for the inconvenience this may have caused you. To further investigate this problem or to obtain assistance with getting the device repaired, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2212022513-0008" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    solid choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for my son starting college courses. so far really great device... and a great deal as open box!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. The graphics are crisp and clear. This also has great sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Asus chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is very good.I like it a lot. Good morning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Acer laptop touchscreen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its so awesome i can play some games and watch movie and download files in it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it...HDMI is great....can use it from TV and Chromebook at the same time....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable, Sleek and Modern

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop at an affordable price. Light weight, sleek, and easy to navigate via touch screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Chromebook selection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the selection of this chrome book. Color is perfect and functionality meets our need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for the money best crome book on the market, light and easy to travel wirh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been everything I've needed and a little more. Don't know why I even thought of a high end windows laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    well made

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far, for the price is doing what supposed to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great what I need, great size and weight. can't connect to printer though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice display very compact very easy to hook up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He loved it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a valentines day gift and he was speechless!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daughter says toca boca

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for kids school Never pay full price look for open box :) Exactly like brand new

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Night for my daughter so she can use for school and talking to friends and family plus she can also play games on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chrome book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chrome book able to use it as planned resolution is rally good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially had issues with the tablet feature but reseting it cleared it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits the need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what my son needed for school. It helps keep current with his schoolwork.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product. It has been very easy to use. I am learning more about this product with each use.

    I would recommend this to a friend