Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Front. ASUS - ASUS Chromebook Plus CX5601 16" 2-in-1 Touchscreen Laptop with Google AI - Intel Core i3 - 8GB Memory - 128GB SSD - Gray.
  • Angle. ASUS - CX5601 16" FHD+ 2-in-1 Touch Screen Chromebook Plus Laptop with Google AI - Intel Core i3 - 8GB Memory - 128GB SSD - Gray.
  • Left. ASUS - CX5601 16" FHD+ 2-in-1 Touch Screen Chromebook Plus Laptop with Google AI - Intel Core i3 - 8GB Memory - 128GB SSD - Gray.
  • Alt View 1. ASUS - ASUS Chromebook Plus CX5601 16" 2-in-1 Touchscreen Laptop with Google AI - Intel Core i3 - 8GB Memory - 128GB SSD - Gray.
  • Alt View 3. ASUS - ASUS Chromebook Plus CX5601 16" 2-in-1 Touchscreen Laptop with Google AI - Intel Core i3 - 8GB Memory - 128GB SSD - Gray.
  • Alt View 4. ASUS - ASUS Chromebook Plus CX5601 16" 2-in-1 Touchscreen Laptop with Google AI - Intel Core i3 - 8GB Memory - 128GB SSD - Gray.
  • Alt View 7. ASUS - ASUS Chromebook Plus CX5601 16" 2-in-1 Touchscreen Laptop with Google AI - Intel Core i3 - 8GB Memory - 128GB SSD - Gray.
  • Alt View 10. ASUS - ASUS Chromebook Plus CX5601 16" 2-in-1 Touchscreen Laptop with Google AI - Intel Core i3 - 8GB Memory - 128GB SSD - Gray.
  • Alt View 11. ASUS - ASUS Chromebook Plus CX5601 16" 2-in-1 Touchscreen Laptop with Google AI - Intel Core i3 - 8GB Memory - 128GB SSD - Gray.
  • Alt View 12. ASUS - ASUS Chromebook Plus CX5601 16" 2-in-1 Touchscreen Laptop with Google AI - Intel Core i3 - 8GB Memory - 128GB SSD - Gray.
  • Alt View 13. ASUS - ASUS Chromebook Plus CX5601 16" 2-in-1 Touchscreen Laptop with Google AI - Intel Core i3 - 8GB Memory - 128GB SSD - Gray.
  • Save $50 on any Chromebook Plus. Recycle any laptop in-store and get $50 off. *Terms and conditions apply.
  • Get Gemini Advanced, 2TB of storage, and more for 12 months at no cost. Unlock the best of Google AI with 12 months of the Google One Al Premium plan - on us when you purchase a Chromebook Plus. 2TB Gemini Advanced Gemini in Gmail, Docs, & more. Cloud storage. *$239.88 value, for a limited time only. $19.99/month at offer end. Cancel anytime. See g.co/chromebookplus/ai-premium-offer for full terms.

ASUS - CX5601 16" FHD+ 2-in-1 Touch Screen Chromebook Plus Laptop with Google AI - Intel Core i3 - 8GB Memory - 128GB SSD - Gray

Model:
CX5601FBA-I3128
SKU:
6503862
Highly rated by customers for:
Clearance
$479.99
Save $119.01
Comp. Value: $599.00

Customer reviews

Rating 4.5 out of 5 stars with 321 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the CX5601 16" FHD+ 2-in-1 Touch Screen Chromebook Plus Laptop, especially the smooth touchscreen, overall performance, and processor speed. Many appreciate the screen size and find the laptop easy to use. Some customers mentioned the weight of the laptop and expressed dissatisfaction with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 321 reviews

  • Great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the better Chromebooks out there today. No issues, great specs (for chromebook) and good build quality!

    I would recommend this to a friend

  • Big Beauty

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook is pretty and the keyboard spacing is perfect. I'd buy another.

    I would recommend this to a friend

  • Unpleasantly surprised..

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't notice until I opened it @ home missing page down button..

    I would recommend this to a friend

  • Chrome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far!! I haven’t had any problems. I would recommend to anyone.

    I would recommend this to a friend

  • Laptop

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get it for my school and then help me to study from it It’s really good thank you.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Too heavy, bad screen

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is too heavy and the screen is nor bright enough. Returned it

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Caro,


      We appreciate you sharing your feedback on this model. It's unfortunate that this model does not meet your expectations, this is absolutely not the experience we want you to have and that you have to return it. We do value our customers and take negative customer service experience very seriously. Have you tried increasing the brightness using the larger gear icon?
      If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2212022513-0001) for us to better assist you.


      Thank you for choosing ASUS!
      Best Regards,
      Ramon,
      ASUS Customer Loyalty US Support Asus

  • best buy geek

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you so much. Everyone is wonderful and so helpful. They answers all my questions.

    I would recommend this to a friend

  • Exploring Chrome book after having used Microsoft

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning all there is to learn about what this computer has to offer! Will have a better review later.

    I would recommend this to a friend

  • Great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is great. Fast, charges fast, and the screen is crisp and clear when streaming shows. Love it!

    I would recommend this to a friend

  • Excellent buy and great condition

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In perfect condition even though an open box. Price very good!

    I would recommend this to a friend

  • mrs

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like being able to fold it in half. still getting used to it.

    I would recommend this to a friend

  • Perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my computer. I recommend asus

    I would recommend this to a friend

  • Good machine for value

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine for value. Would definitely buy again.

    I would recommend this to a friend

  • Great laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!!! Would recommend this unit to anyone! Great deal on it as well when i bought it!

    I would recommend this to a friend

  • Love this item

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Very happy with the purchase. Would recommend.

    I would recommend this to a friend

  • Asus Chromebook

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, still getting used to differences from old laptop.

    I would recommend this to a friend

  • New to this

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s probably really good but I’m still learning to work it.

    I would recommend this to a friend

  • Decent deal, terrible keyboard

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Main reason I returned this was the keyboard layout, on a huge 16" base, they choose to cram the keyboard onto about half the surface area and made the keyboard tiny with a bunch of dead space below it.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Grant H,

      Thank you for sharing your comments regarding the ASUS CX5601FBA Chromebook. We understand that the design of the keyboard didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Your feedback is greatly appreciated and will be passed to our Product Team for review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2208000030-0009" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Cons mentioned:
    Operating system

    highly overrated

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't like the chrome book at all. only considered it to not have to pay Microsoft's annual extortion. returned it within 5 days and will go back to a laptop and pay Microsoft instead.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Jacob J,

      Thank you for sharing your comments regarding the ASUS Chromebook. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Your feedback is greatly appreciated and will be passed to our Product Team for review.

      Although you have returned the Chromebook, we do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2212004141-0013" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • New

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I wanted. Easy. Simple. Convenient to use at home.

    I would recommend this to a friend
Page 14, Showing 261-280 of 321 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.