Customer Ratings & Reviews
- Model:
- CX5601FBA-I3128
- |
- SKU:
- 6503862
Customer reviews
Rating 4.5 out of 5 stars with 321 reviews
(321 customer reviews)Rating by feature
- Battery Life4.5
Rating 4.5 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the smooth touchscreen, large screen size, and ease of use as significant advantages. Many also praise the long battery life and generally positive performance. While some find the device a bit heavy, the overall feedback points to a positive user experience. The price point is also frequently cited as a strong selling point.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Unpleasantly surprised..
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't notice until I opened it @ home missing page down button..
I would recommend this to a friendRated 4 out of 5 stars
Big Beauty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Chromebook is pretty and the keyboard spacing is perfect. I'd buy another.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the better Chromebooks out there today. No issues, great specs (for chromebook) and good build quality!
I would recommend this to a friendRated 4 out of 5 stars
Chrome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so far!! I haven’t had any problems. I would recommend to anyone.
I would recommend this to a friendRated 5 out of 5 stars
Laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I get it for my school and then help me to study from it It’s really good thank you.
I would recommend this to a friendRated 5 out of 5 stars
best buy geek
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you so much. Everyone is wonderful and so helpful. They answers all my questions.
I would recommend this to a friendRated 5 out of 5 stars
Exploring Chrome book after having used Microsoft
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still learning all there is to learn about what this computer has to offer! Will have a better review later.
I would recommend this to a friendRated 5 out of 5 stars
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it is great. Fast, charges fast, and the screen is crisp and clear when streaming shows. Love it!
I would recommend this to a friendRated 5 out of 5 stars
Excellent buy and great condition
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In perfect condition even though an open box. Price very good!
I would recommend this to a friendRated 5 out of 5 stars
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with my computer. I recommend asus
I would recommend this to a friendRated 5 out of 5 stars
mrs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like being able to fold it in half. still getting used to it.
I would recommend this to a friendRated 4 out of 5 stars
Good machine for value
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good machine for value. Would definitely buy again.
I would recommend this to a friendRated 5 out of 5 stars
Great laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!!!! Would recommend this unit to anyone! Great deal on it as well when i bought it!
I would recommend this to a friendRated 2 out of 5 stars
Decent deal, terrible keyboard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Main reason I returned this was the keyboard layout, on a huge 16" base, they choose to cram the keyboard onto about half the surface area and made the keyboard tiny with a bunch of dead space below it.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Grant H,
Thank you for sharing your comments regarding the ASUS CX5601FBA Chromebook. We understand that the design of the keyboard didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Your feedback is greatly appreciated and will be passed to our Product Team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2208000030-0009" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Love this item
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Very happy with the purchase. Would recommend.
I would recommend this to a friend- Cons mentioned:Operating system
Rated 1 out of 5 stars
highly overrated
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.didn't like the chrome book at all. only considered it to not have to pay Microsoft's annual extortion. returned it within 5 days and will go back to a laptop and pay Microsoft instead.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jacob J,
Thank you for sharing your comments regarding the ASUS Chromebook. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Your feedback is greatly appreciated and will be passed to our Product Team for review.
Although you have returned the Chromebook, we do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2212004141-0013" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Asus Chromebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, still getting used to differences from old laptop.
I would recommend this to a friendRated 4 out of 5 stars
New to this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s probably really good but I’m still learning to work it.
I would recommend this to a friendRated 5 out of 5 stars
New
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What I wanted. Easy. Simple. Convenient to use at home.
I would recommend this to a friendRated 4 out of 5 stars
Nice, but comes with just 128GiB
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad, but it comes only just 128GiB of storage.
I would recommend this to a friend












