Customer Ratings & Reviews
- Model:
- CX5601FBA-I3128
- SKU:
- 6503862
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the CX5601 16" FHD+ 2-in-1 Touch Screen Chromebook Plus Laptop, especially the smooth touchscreen, overall performance, and processor speed. Many appreciate the screen size and find the laptop easy to use. Some customers mentioned the weight of the laptop and expressed dissatisfaction with the operating system.
This summary was generated by AI based on customer reviews.
old trump (UK meaning)
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. I do not understand, however, why it does not come with directions. By that, I mean the sort of multi-page document that one might receive with a new microwave oven or an electric drill, etc.
I would recommend this to a friendGreat Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't get it to pair with phone but the graphics are amazing
I would recommend this to a friendTotal Junk !!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this Chromebook for a few months and the battery has already failed. It’s my fault first I bought an Asus product, secondly I bought a Chromebook. I own 2 MacBooks they 3 and 7 years old and never have any problems. My buddies laughed at me when I bought the Chromebook they were right never again Asus and chromebooks are a total joke.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Dragondrake27,
We're sorry to hear that the Chromebook battery failed and we apologize for any inconvenience this may have caused you. This is not the kind of quality to expect from our products and it's not the norm. To further investigate this problem or obtain assistance with repairing the device, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2212004141-0014" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
garbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.one month after buying, cut off and wont turn on. cant return after 30 days
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear MichaelE,
We're sorry to hear that you're experiencing issues with your device not powering on. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2212004141-0018" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
FAQ:Troubleshooting - Chromebook cannot power on https://www.asus.com/support/faq/1042742/