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Customer Ratings & Reviews

Your price for this item is $479.99
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The comparable value price is $599.00

Customer reviews

Rating 4.5 out of 5 stars with 321 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers consistently note the smooth touchscreen, large screen size, and ease of use as significant advantages. Many also praise the long battery life and generally positive performance. While some find the device a bit heavy, the overall feedback points to a positive user experience. The price point is also frequently cited as a strong selling point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-321 of 321 reviews
  • Rated 1 out of 5 stars

    garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one month after buying, cut off and wont turn on. cant return after 30 days

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear MichaelE,
      We're sorry to hear that you're experiencing issues with your device not powering on. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2212004141-0018" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
      Best Regards,
      Schottky
      ASUS Customer Loyalty US Support
      FAQ:Troubleshooting - Chromebook cannot power on https://www.asus.com/support/faq/1042742/ Asus