Customer Ratings & Reviews
- Model:
- RTAX86U
- |
- SKU:
- 6443999
Customer reviews
Rating 4.7 out of 5 stars with 591 reviews
(591 customer reviews)Rating by feature
- Setup4.7
Rating 4.7 out of 5 stars
- Range4.7
Rating 4.7 out of 5 stars
- Signal Strength4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the Dual Band WiFi 6 Gaming Router's extensive range and ease of use, with many praising its improved coverage and strong signal. Positive feedback also highlights the router's generally easy setup and solid performance. While some users experienced occasional connection issues and noted the higher price point, the majority of reviews were favorable.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed
Rated 5 out of 5 stars
Solid router and good app
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with ISP at faster speeds. Nice companion app.
I would recommend this to a friend Rated 5 out of 5 stars
Good one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good one, nice range, strong signal. Lots of functionalities
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. Created AImesh with old router. Speedy. Works well.
I would recommend this to a friend Rated 5 out of 5 stars
Great router!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great! Fast! Easy setup! Love the vertical orientation.
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Solid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best router I've owned. Will only buy Asus and this one is fast
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Asus router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up and it seems to be working well.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had for about a month now and seems to be working great.
I would recommend this to a friend Rated 4 out of 5 stars
Solid router
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wi-Fi 6 is future proofing your device and this is known as one of the best Wi-Fi 6 routers.
I would recommend this to a friendRated 5 out of 5 stars
Great Router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The router has built-in network security and provides security to devices without anti-virus capabilities such as IoT devices. RT-AX86 Series includes lifetime free AiProtection Pro, including the latest WPA3 security protocol and advanced Parental Controls. Every device is protected with the RT-AX86 Series, It's a great router.
I would recommend this to a friend- Pros mentioned:Coverage
Rated 5 out of 5 stars
Excellent coverage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As good as always, the 2.4G coverage is excellent!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great router
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, great router for gaming. Worth the money.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 3 out of 5 stars
Good router but distance was an issue
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router is sound. IT is very easy to set up using the app and easy to update. However, the range is not what I excepted. it is in the middle of my house where my last one was located and one of my devices on the end of the house ( approximately 35 feet away) has issues. Disappointing.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear JackleShade,
We certainly understand your disappointment and the inconvenience this may have caused.
In order to improve signal strength, please chcek if the router is in a good spot where no RF or electrical interference or physical obstructions exist.
If you need further assistance with the warranty for the router or other ASUS products, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
- Pros mentioned:Range
Rated 5 out of 5 stars
Well worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much better than my old router. Easy to set up as well
I would recommend this to a friend Rated 4 out of 5 stars
Not ideal, but good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is not an ideal router, but it may be one of the best for price and quality. I would love to get a router that has both a 2.5 gig LAN port and a 2.5 gig WAN port. This one has only one such port and it can be set up as either LAN or WAN but either way you can't take advantage of internet speeds greater than 1 Gbs because all the other ports are 1 gig ports. You probably won't find a better router than this one in today's market.
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Faster internet speed, good price wise very reliable
I would recommend this to a friend Rated 5 out of 5 stars
Lives up to my expectations!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm loving this router so far. No drops or resets and can handle how many wi-fi devices you throw at it. I typically have 35-40 different devices streaming and with the software included I can see each of them individually and even cut off the internet access if my daughter is spending too much time on her ipad.
I would recommend this to a friendRated 4 out of 5 stars
Using all ports except one causing small hiccup
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Intermittently disconnects my tv from the 2.5 gigabit lan port during use long enough to show the disconnected message on TV every once in awhile which is annoying but tolerable. Doesn't seem to interrupt service long enough to cause an issue though. Rest of ports seem fine. Unless I move tv or other device to other last normal vacant lan port. Working great for everything else running 24/7 however.
I would recommend this to a friendRated 5 out of 5 stars
Great for households with a lot of electronics
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My previous router worked great; but slow connection and download times helped me to decide to get a Wi-Fi 6 router. The improvement is pretty dramatic, nearly double the download speeds and no more slow connections. Super easy to set up using the app.
I would recommend this to a friend- Pros mentioned:SpeedCons mentioned:Connection
Rated 1 out of 5 stars
High expectations, ended up returning
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had an old ASUS AC router which has been a workhorse for the past 5 years but I wanted faster speeds so I stuck with ASUS. This router had excellent reviews on multiple websites so to me it was a no-brainer- a brand I trusted and good reviews. It was easy to set up and the speeds were fantastic. I was pleased for 48 hours. Then it started dropping connection constantly. I had to reboot the router 4 times today. Once the connection dropped for a fifth time I reconnected the old router and boxed this one up for a return. I see others on here have had great success with this router so perhaps I’m an anomaly.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear MesaTK,
We sincerely apologize for the unstable connection issue you have experienced with this router. We can assure you that this is not the norm and is definitely not the kind of quality to expect from ASUS products. Please follow the steps in the FAQ linked below to troubleshoot the issue. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2107037518-0017" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
[Troubleshooting] Wi-Fi signal is often disconnected: https://www.asus.com/support/FAQ/1030641/
Rated 5 out of 5 stars
Buy it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s nice. The WiFi is stronger. The app allows me to control which devices have internet. Cutting of flowers my wife’s connection in the middle of a work zoom meeting didn’t go over well, especially, after she learned that I’d been lying about her phone loosing internet. Opps. It’s worth every dime.
I would recommend this to a friend
