Customer Ratings & Reviews
- Model:
- RTAX86U
- |
- SKU:
- 6443999
Customer reviews
Rating 4.7 out of 5 stars with 591 reviews
(591 customer reviews)Rating by feature
- Setup4.7
Rating 4.7 out of 5 stars
- Range4.7
Rating 4.7 out of 5 stars
- Signal Strength4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the Dual Band WiFi 6 Gaming Router's extensive range and ease of use, with many praising its improved coverage and strong signal. Positive feedback also highlights the router's generally easy setup and solid performance. While some users experienced occasional connection issues and noted the higher price point, the majority of reviews were favorable.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Future proof router, great range.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgrade from an older Asus model, wifi was starting to have issues. The AX features aren’t really usable right now, most devices don’t support them, but future proof. If wifi seems slow, disable AX for now.
I would recommend this to a friendRated 5 out of 5 stars
Strong network
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router has greatly improved my home wifi network. Before I had the standard provider issued model and that one made our wifi sad. This one has rejuvenated the network and it is acting how it should!
I would recommend this to a friendRated 5 out of 5 stars
Great router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a super fast and effective router. I bought it to upgrade from a router that didnt have enough range and this one for sure did the job and connection, strength, and speed.
I would recommend this to a friend- Pros mentioned:Coverage
Rated 1 out of 5 stars
Dead within 3 months and RMA is severely lacking
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of these as I was impressed with the integration of multiple units with 2.5GB Ethernet link between them. Running two of these in a 4200sq/ft (smart) house and I have great coverage and amazing bandwidth....for 3 months. Then the satellite unit no longer functioned. No lights - just dead. Swapped power supplies to verify it was the router then contacted support and got an RMA. Despite the unit being 3 months old they do not 'swap them' out. You have to send the unit in, they will then verify that it does not work, and then they will send out another unit... Once they received it and verified the issue they did send me an email indicating that they will be sending a replacement. Two weeks later and I have no further status or replacement information. This is my first foray with ASUS as I usually run Netgear Nighthawks but the RMA process alone is reason enough to stay away.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We do understand the inconvenience this may have caused you, your dissatisfaction with the quality of the product and your recent customer service experience.
All ASUS products undergo intensive quality control testing and inspections, and are built to last, this is a random problem.
We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We continuously strive to improve our approach and processes in order to achieve customer service excellence. If you still didn't receive your product and need further assistance, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Rated 5 out of 5 stars
Great Router for Family, Even Greater for Gaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great router than gives you a ton of control over devices in your home. The app that goes along with it could use a little work but overall a great router especially for a household with tons of devices.
I would recommend this to a friendRated 5 out of 5 stars
Good router
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing does what I bought it for. I tried adding a VPN which worked like a champ but too many sites detect a VPN and don’t work right.
I would recommend this to a friendRated 5 out of 5 stars
Easy to set up. Range questionable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase this router to replace my old Lynksys WRTACS1900. Very easy to set up and save IP addresses. Range does not appear to be as great as advertised. No gain from my previous Lynksys.
I would recommend this to a friendRated 5 out of 5 stars
Awesome Router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with very stable internet connection. Once there was an Wifi outage in my area, and a debugging tool in Asus router app helped me identify what the root cause of the problem was.
I would recommend this to a friendRated 5 out of 5 stars
Reliable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a recommendation from a friend who has the previous model. I have experienced solid connection throughout the house and in every corner of the basement. Very happy with this purchase.
I would recommend this to a friendRated 5 out of 5 stars
Greatness buy this immediately!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything wifi has changed exponentially well since upgrading to wifi 6 with this router
I would recommend this to a friendRated 5 out of 5 stars
This awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With this ASUS router 802.11ax now my son’s can play video games on the 2nd floor and my daughter works in the 1st floor with the computer this works perfectly
I would recommend this to a friendRated 5 out of 5 stars
Great Router!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my RT-AC1900P. Handles more clients connected without issue. Have 2 ISPs setup as failover, works flawlessly. Easy to setup
I would recommend this to a friendRated 5 out of 5 stars
Great router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.slight hiccup that was my fault, but other than that its been great. I've seen lower ping on most of my connected devices. Also I think the UI for the router is great
I would recommend this to a friendRated 5 out of 5 stars
Great product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 for a mesh. Covers my whole house effectively. She aint cheap but you get what you pay for. Right on!Make sure to download the app to manage.Its awesome.
I would recommend this to a friendRated 5 out of 5 stars
great for house with multiple devices
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, everything I needed on a router, affordable, easy to set up and use, and secure, the wifi is great and I can go to my lawn and still have fast wifi
I would recommend this to a friendRated 5 out of 5 stars
Great upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wi-Fi has been great since I upgraded. We have over 20 devices connected (not running all at once) but I have noticed a better signal.
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was actually really impressed about the customizations this router has. Future proof and overall a great router for your day to day needs! You won’t be disappointed.
I would recommend this to a friendRated 5 out of 5 stars
Great Router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great router, easy setup and speed. My old router had a Cox download of 55mbps and an upload of 2mbps. Now I average 180 down and 10 up right where it should be.
I would recommend this to a friendRated 5 out of 5 stars
Great router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router is more than i expected. Feature rich, great firewall and protection from hackers, active software updates. Prefer this over the Netfear models,!
I would recommend this to a friendRated 5 out of 5 stars
Great router!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this has been a rock solid router so far. In fact, this is a 2nd unit, setup as a mesh access point. Love it!
I would recommend this to a friend
