Customer Ratings & Reviews

Solid computer. Specs are great, and I love having a fingerprint reader! Weird part is I bought open box excellent, but it shipped in a brown paper envelope- not even padded. Came in perfect condition though.

If you are looking for using web apps , this seems to be a good option. It allows you to operate multiple tabs and sllows you to work on the google AI tools through linux terminal

It's fast, great for using AI and web application. Did I mention it's fast? If not, it's FAST! This review is with 6months of ownership.

Awsome product .Saleman was very knowledgeable on this product .Thank You for the great service and product.

Screen is very good, overall design of the laptop is very slim and pro looking. Touchpad feels little slow response compares to macbook and lenovo laptops.

Great Chromebook! 16 GB for the win. Fingerprint Reader and 256GB Storage with great touchscreen.

Honestly, wait until this baby is reduced, then pounce. Surprisingly heavier than I expected, the 14"screen is a delight, and the brightness and clarity well worth it. I don't like the keyboard - too plastic, clicky, but that's me. USB A, USB C, HDMI ports to burn, the same could have been achieved with 3 C ports and you just go buy a hub, but again I'm looking for faults. It's never gonna be a Google pixelbook but it's a fine 2nd best.

It's fast and great. However, i won't buy open box next time. It was supposed to be excellent but there was smudge and animal hair . I was disappointed.

So far the use of this computer has been great. I needed it for school and it has done the job well. I can't very the battery life well because I only use it for a few hours each day and it holds plenty in that time.

For what it is, this is a 5 star Chromebook. My only issue is my unfamiliarity with Chromebook functionality as compared to a more traditional Windows laptop. As someone who uses windows laptops/PCs regularly, I find the Chromebook unintuitive and its functionality a bit obtuse.

Excellent build quality. Everything just feels polished

I was denied the 12-month Google AI promotion . I had purchased a Chromebook 2 years back and had received the 12-month Google AI promotion then. Since I had once received it on my email id they did not give me this promotion even though I purchased this new chromebook from Best Buy. This was not made clear in the promotion Details. I went through Best Buy support, Asus support and Google support only to be denied. So if you have used this promotion on any other chromebook previously you will not get this promotion even though you buy a new chromebook.

Great computer! Very snappy and fast. I like the look and the color. Light weight and love the finger touch sign in.

Great substitute for a MacBook. Affordable for a powerful machine.

just finished setting it up very easy like the tab options for my favorites. Use it to pay my bills, and I was much faster at accomplishing my test that I have been in the past.

Seems to be A-OK. Liking the bigger screen (Old laptop was 11 inch). The backlit keyboard is a bit hard to see during daylight hours so I just turn it off. Very handy at night though. All in all, very nice laptop. Would buy again.

OKAY- this is the bees knees of Chromebooks and I have used a few in my life.The all-metal chassis feels sturdy, professional, and sleek. At just under 3 pounds, it's light enough to carry daily without feeling flimsy. The 180° hinge adds flexibility for collaborative work or presentations, and the overall aesthetic is modern and understated. Highlights: Military-grade durability (MIL-STD-810H) Premium recycled aluminum finish Great port selection: 2x Thunderbolt 4, HDMI 2.1, USB-A, headphone jack The 14-inch 2K (2560×1600) display is one of the best I have found on any Chromebook. Colors are vibrant, text is razor-sharp, and the 120Hz refresh rate makes everything from scrolling through documents to watching videos buttery smooth. Brightness peaks around 500 nits, which is plenty for outdoor use. Whether I am editing photos in the cloud, attending video calls, or multitasking across multiple windows, the display delivers a premium experience. I have been specially very impressed with the speed and effectiveness it has displayed when I have put it through some heavy use for photo and video editing. Honestly, the results (and speed) were much better than what I had anticipated and at par with a very high end Windows laptop I have used for the same tasks. This makes this a wonderful deal for me. Typing on the CX54 is comfortable, with decent key travel and quiet feedback. The backlit keyboard is a plus for working at night, though the lighting could be a touch brighter. The large glass trackpad is smooth and responsive, offering great gesture support. Powered by Intel Core Ultra 5, 16GB of LPDDR5X RAM, and a fast 256GB SSD, this Chromebook runs ChromeOS like a dream. Multitasking is seamless, Android apps load quickly, and Linux development environments (like VS Code or terminal-based tools) run without hiccups. The onboard NPU makes this machine "Google AI"-ready, which means it’s optimized for upcoming AI tools and productivity enhancements on ChromeOS. However, the lack of specific apps for ChromeOS might still be a deal breaker. I mean the majority of the apps are for Android applications still and the performance for a few may leave something to be desired. It has to be also taken into consideration that ChromeOS is way more secure than Windows and this configuration is plenty fast. The 256 SSD is huge and plenty useful in terms of what you get in other Chromebooks. Battery life is decent. 10 hours is about right unless you are using it for heavy lifting like I have been with my photo edits. Thermal performance is excellent—fans rarely kick in, and when they do, they are surprisingly and pleasantly, quiet. The speakers can be better. Highly recommended.

I recently had the opportunity to review the ASUS ExpertBook CX54 14" 2K Chromebook plus laptop with Google AI using an Intel Core Ultra 5 with 16GB memory and 256GB SSD. I think the CX54 has single handedly reshaped how I view what I consider the niche market of Chromebooks or web-based laptops. ASUS hit it out of the park with this one and delivered a next iteration unit which is sleek looking, stunningly fast, and a picture that can rival most high-end systems. I will expand on what I mean when I say I thought Chromebooks were more of a niche marketed item. We have had a couple of Chromebooks that have become more of a companion, sitting on the bar to help be a media source while cooking. A past example was that we often look up YouTube video recipes to stream and cook along with. Or it will sit on the sofa table, and we will use it as a one-off to assist with remembering an actor’s name or something to that effect. However, the power and grace of the ExpertBook CX54 has changed my consensus entirely. I use a laptop every day for work, but in my role, a powerful device is not a must have need. This is because everything I do is sourced from the cloud. I log into a Chrome based enterprise resource planner that has all of our needed software conveniently combined and accessible via a web browser. I will admit that I personally prefer my email application as opposed to the web variants, just because the application is more user friendly and has more features I like to use. This continues when I look at both of my high school aged children’s needs as well. Literally, everything they do is web browser centric. This would include social media, school directed learning websites, everything, Google, such as Docs, Sheets, and Slides, and all things media. Both have grown past video games to some degree, so on the low end, this is included in my holistic thought about the performance of the device. I am an avid gamer and have a high performance desktop that even most laptops cannot match, so I am excluding gaming from my sentiments for my own usage. Same for my wife, who does massive amounts of photo and video editing and needs a lot of power. I get that, I am several years late here, but the ASUS ExpertBook has made me a believer. I am even going to pitch the idea to our information technologies department to start offering Chromebooks. Out of the box, this device is visually captivating. The CX54 is made of recycled aluminum from renewable energy sources. With its metal body, it produces a military grade chassis that feels very well crafted. The display portion of the chassis has a cool sunken edge when in display mode that allows the unit to sit up for better air movement underneath, while also providing a more comfortable view and ergonomic feel while typing. The unit I have is a touch screen as well. The CX54 reminds me of a fighter jet with all its edges that come together in a crisp and stern demeanor. The unit weighs just less than three pounds and has a long lasting battery life. I do have two mild complaints about the design and sound that I found through some research I was not alone on. The slip resistant nodes on the bottom of the unit that the screen rests on are noticeably uncomfortable, even for a short usage period. The next is the less than stellar performance of the sound output. The unit has Harman Kardon speakers that, unfortunately, are underwhelming. The sound production is not as clear or powerful as one would expect from a high-end device, especially in a noisy environment. In a quiet setting, the speakers are loud enough to enjoy the media. That said, in a more noise rich environment, the sound output will get washed out, and I would recommend an external peripheral device. The display is vibrant and beautiful with an antiglare coating. The 89 percent usage on the 14 inch display, combined with ASUS's deep color rich screen gives the user a fully immersive experience that makes the screen feel significantly larger. From a system performance aspect, this laptop uses the Intel Core Ultra 5 processor supported by 16GB of DDR5 memory and an internal 256GB SSD. These make the CX54 a superfast multitasker that gives the user an endless amount of demand without compromising performance. I am still getting into the AI, but this is very cool so far. The AI feature, powered by Google Gemini, is designed to assist users in various tasks. For instance, it can help tailor your project by providing suggestions or automating specific processes, thereby enhancing productivity. A real example was that I was working on something, and the unit was able to help tailor my project. Overall, in a very summed up message, this is it for me. I will be using the CX54 as a daily driver that I can throw in my backpack and use at work, home, or out and about. The case is sharp, the screen is impeccable, and the performance is outstanding.

Purchased for my daughter for college. She absolutely loves it!

Ease of use Like it being part of the Google ecosystem