Customer Ratings & Reviews
- Model:
- M241DA
- SKU:
- 6424076
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the M241DA All-in-One's ease of use, responsive touch screen, and overall performance. Many appreciate its sleek design and find it offers great value for the price. Positive feedback frequently highlights the speed provided by the solid-state drive. However, some users express concern about the webcam's placement at the bottom of the screen.
This summary was generated by AI based on customer reviews.
WHOA
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.thought it would have a cd player .disapointed! **
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Uncledave,
I'm sorry to hear that you are disappointed with lack of an optical drive on this unit, that certainly sounds like a frustrating situation. If you need access to optical media, I can recommend either using an external drive, or contacting Best Buy for a return of this model. I will also forward your feedback to the Product team for review. If you have any general or technical questions, please email me at cl-lane@asus.com and include case #N2104049509 for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
Weird webcam placement.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. The only problem I have with device is where the webcam is situated. It’s looking up your nostril. Sadly, I bought this for work, but every time I have a virtual meeting, I switch to my laptop, because webcam placement.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We're sorry to hear about the unfortunate experience you're having with this model. Please allow us to make your experience with ASUS a better one. Rest assured we will have this information passed on to our development team.
We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Review of Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to choose this computer because there were no more of the ones I wanted left in stock. And I really needed a computer. The computer is okay considering this is what I was left with. I’ve only had it a month, so it’s okay
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Kakey
We are terribly sorry for the issues you've had with the device and for the inconvenience this has caused you. ASUS products undergo intensive quality control testing and final inspections for both hardware and software before we send them out to the stores worldwide. ASUS provides a warranty for the unit in order to fix or repair any isolated factory escape defect. This information will be passed on to our development team. We would be very happy to assist you.
We truly appreciate your feedback. If you need any assistance, please don't hesitate to contact us via email: customerloyalty@asus.com and provide this link for reference or contact our general support at https://www.asus.com/us/support. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS!
Best Regards,
Lamoya
ASUS Customer Loyalty US Support
Defective power switch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would have been a 4 star or better but the power button quick working after 3 days and had to exchange product. Then the second one I received wouldn't work either. Right out of the box, the power button didn't work on that one either. 2 defective PC''s.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
I'm truly sorry to hear that the power button failed to work. This is absolutely not the kind of experience we want any of our customers to have. What you've experienced was not intentional or representative of our brand. If possible, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Do not buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within 1.5 years, harddrive went as soon as warranty expired
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear AliciaM,
We're sorry to hear that your hard drive is broken. We would recommend that you have the unit sent in for servcing so we can have our team look into this issue and provide a solution. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
- Pros mentioned:Performance
Good purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.3 years later and this desktop still runs beautifully. I love it!!
I would recommend this to a friend Great pc
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great desktop. I had played alpt of world of warcraft on it
I would recommend this to a friendI wish it could mount to a Monitor Arm
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly this would have been a 5 until recently. I need to add a second screen and wanted to put this on a Monitor Arm. No such luck. If you don't need that option then this is a nice choice.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear GOBLUE2,
We definitely understand the impression this may have created and we hope this will not be a long term lasting impression as you have chosen ASUS as a trusted brand for excellence. Rest assured we will make a note of this review and have it passed on to our team for a review. We do value our customers and take negative customer service experience very seriously. We definitely understand and we value your feedback and concerns as this will aid in any improvements that need to be made.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2105002363-0002) for us to better assist you.
Thank you for choosing ASUS.
Best Regards,
Ramon
ASUS Customer Loyalty US Support