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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 1461 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers often highlight the Official ROG Ally Travel Case for its protective design, perfect fit for the ROG Ally device, and durable materials. Many appreciate its sleek and stylish design. However, some customers express concerns about its high price, limited storage space for accessories and the charger, and the lack of a carrying handle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,461 reviews
  • Pros mentioned:
    Protection
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Nice for protection, but…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does its job as intended, protecting the device securely. The only issue is that there is no room to store the device charger.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Good materials, also protect the joysticks

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case durability is good, construction a materials are good for it price. The only thing that I’d like it to have is more space for carrying the ac adapter

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Good but kind of expensive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think $20 is a better price. It would be great if it had a shoulder strap. Otherwise, it's good. I like how the material feels to the hands.

    I would recommend this to a friend
  • Cons mentioned:
    Charger

    Rated 4 out of 5 stars

    Rog ally travel case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case for a soft case...doesn't have room for the charger...reason for 4 stars

    I would recommend this to a friend
  • Pros mentioned:
    Perfect fit

    Rated 4 out of 5 stars

    Very good case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good case ,it fits the console perfectly. Only reason not 5 stars is it can't take a hard press without pressing the thumbstick.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Form-Fitting Case for the Ally

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the official case for my ROG Ally because I wanted something that was going to be a form fit. Overall I'm pretty happy with the case. It's a soft shell, but conforms to the shape of the Ally well and I feel good about storing it in my bag and knowing it's not going to get damaged. The built-in stand is a nice touch, though I don't really know what the credit card sized holders are for. I'm not a big fan of the REPUBLIC OF GAMERS text on the zipper. I'm sure better options will become available as time goes on but for now I like this.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    little snug but guards your unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not alot to say other than it is a snug fit but definetly protects your unit

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Nice ASUS Ally Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable, durable and lightweight. I like the detail letters around the case. Could cost less but Asus is a little expensive

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Concerned but hopeful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I might be overthinking this, but im not sure how I feel about the case. Overall quality is nice, but i feel like the "kickstand" built into the case is unnecessary. 1st off the kickstand will block the fans, causing the device to over heat. 2nd, it looks like the velcro might scratch the ROG ally over time. If it does not affect how the device fits, I'll probably remove the kickstand or return it for a different case.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Connor,


      We certainly understand your concern regarding the case design.




      The ROG Ally travel case was carefully qualified and validated and it fits the ROG Ally perfectly without any issue.




      Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Best Buy Employee

    Rated 3 out of 5 stars

    Overpriced, Official, Soft, Coverage

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a travel case this will get the job done by basic means of covering the entire system. That being said, it is an over priced case. This case does have a nice soft internal padding but no outer or in between hard shell. You can still feel the joysticks being pressed in certain areas so be careful if you are packing this item. It also does not have a carry handle, so be prepared to have a good grip on the entire case. There are small little fabric tabs you can insert some sort of camera lanyard or other type of strap, but does not feel as if it is intended as so to be used. The Asus also sits inside just enough, and if you are not careful enough you can zipper the trigger to get caught. The case does offer a nice little built in flap that serves as a stand, although it covers part of the intake fan. I would ultimately recommend avoiding this, if you're wanting something more practical. If you want to collect the official case by all means it will be decent, but if you want better value you could just order the insignia steam deck case. The quality of this product does seem like it feel nice. Would like another official case with more features

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear ChriStopHer,

      We certainly understand your disappointment with the quality of the ROG Ally Travel Case. We value your feedback on this matter, and we will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. We strive to provide our customers with the best quality products at competitive prices and want to make sure our customers are satisfied with their purchases. We do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information, send us an email at [email protected] and provide the case number "N2306010178-0090" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice looking case and the only one available at the time. But it's nowhere as nice as switch cases, which is what I was sort of expecting since it's what I can compare it to. Not sure if steam deck cases are like this? It doesn't have any grooves to sit in or a strap to hold it in place. It also doesn't have much wpace to hold anything but the machine in it. It has 3 small pockets so maybe micro sds or something? Though I wouldn't put them in there. It doesn't feel very protective but it's soft inside and better than nothing. I would give it 2 stars but it does have a little sort of stand in it that'll prop the case open and let the machine rest against it upright. I don't watch videos on it so it's not really something I use, but it was a nice idea for those that might. (At first I thought it was to secure the machine but it's not. I tried haha.) I recommend only until other cases come out.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Amanda C,

      We appreciate your feedback on the ROG Ally Travel Case. We would also like to hear from you regarding changes to this product that would make it a 5-star product. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2306010178-0041" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Leonardo
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    ROG ALLY RANT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a steam deck and was not happy with performance and how rough steam os is, I've also wanted a laptop and I can use this exactly like a laptop, battery life is just to short with this device, but that's solved with a over 65w external charger, only other issue I've found is that the 30 watt mode actually goes up to like 45, and the device just stays super hot, which apparently hasn't ended well with peoples sd cards. That being said I made a custom one at 28 watts and stays under 80c, you gain little performance over 35 watts, and can get surprising performance for pretty low wattage, I was playing BOTW max at 15 watts getting 25-30 fps, also windows 11 on this is nice, making me want to upgrade my w10 devices, the speakers are so much better than the steam decks and you can just tell instantly. the only place that is a fingerprint magnet is the touch screen, which I've put a DBRAND glass cover on so i don't ruin the screen. would recommend for a friend or buy for a gift since its on sale right now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid, thin protection for the Ally for travel

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides solid protection for the ROG Ally for when you're traveling. The case is also pretty thin, so it doesn't add much thickness to the Ally (see photo, assuming it isn't too distorted), making it easy to slide into a backpack when traveling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yeah, it's a nice case. I have no qualms.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can use this case as a stand! It's padded but not hard-case padded. If you're looking for a hard-case look elsewhere but it's perfectly fine case as it fits the device nice and tight. The quality is very good. They didn't spare any expensive. It's definitely NOT cheap looking. This is a premium case.

    I would recommend this to a friend
  • Pros mentioned:
    Perfect fit

    Rated 5 out of 5 stars

    Asus rog ally case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this case for the asus rog ally its a perfect fit with plenty of comfort for the controller an screen plus i like how the putt the logo on it i recommend this case for any one buying a asus rog ally

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Rog alley case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, the alley being expensive you want something to protect it, this does a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Case for what you get.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid case for what it's worth. a bit overpriced for what you're getting but it gets the job done. The orientation in which the device is placed in the case seems weird but it has the vents pointing towards the zipper so I'm assuming if it accidentally turns on in the case it'll vent towards the zipper.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A stylish but less durable option.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case feels somewhat cheap upon closer inspection. The material, which I presume is a type of plastic, feels thin and not as sturdy as I would expect from a high-quality case. While it does not detract from the overall appearance, it raises concerns about the case's ability to protect from impacts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neat Carrying case with a trick up it's sleeve

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's start with the basics, it's well padded and tuf. The design and logos (on the front of case and ROG on the zipper cover, which adds extra water repellant) are nice. The Ally fits snuggly inside, which is soft and padded. There's two small pockets and a little larger one on the bottom of the case inside, on a textile covered cardboard, that's sewn to the bottom has a patch of Velcro in it, for holding SD cards or flash drives or even small USB drives. The card holder, with the Velcro, can attach to the top of the case, which can now be used as a stand. Also, the inside top of the case has 2 small dimples, for the sticks on the Ally, ensuring proper placement of the console and keeping the sticks from getting squished. See photos . Little details like that matter in the long run. I'm happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog Ally small format case with stand

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice case with enough protection for your Rog Ally. It also has a place to store memory cards and it also doubles as a stand to keep your Rog Ally standing up. It's small so it will fit in your backpack very easily.

    I would recommend this to a friend
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