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Customer Ratings & Reviews

Model:
ROG ALLY TRAVEL CASE
SKU:
6541602
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Customer reviews

Rating 4 out of 5 stars with 1481 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers highly value the Official ROG Ally Travel Case for its excellent fit, protection, and build quality. Many appreciate its portability and the quality of its padding and zippers. However, some customers have expressed concerns about the limited storage capacity, noting that it may not accommodate the charger, and a few wish it included a handle for easier carrying.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,481 reviews
  • Pros mentioned:
    Build quality

    Rated 3 out of 5 stars

    Concerned but hopeful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I might be overthinking this, but im not sure how I feel about the case. Overall quality is nice, but i feel like the "kickstand" built into the case is unnecessary. 1st off the kickstand will block the fans, causing the device to over heat. 2nd, it looks like the velcro might scratch the ROG ally over time. If it does not affect how the device fits, I'll probably remove the kickstand or return it for a different case.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Connor,


      We certainly understand your concern regarding the case design.




      The ROG Ally travel case was carefully qualified and validated and it fits the ROG Ally perfectly without any issue.




      Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Pros mentioned:
    Build quality
    Best Buy Employee

    Rated 3 out of 5 stars

    Overpriced, Official, Soft, Coverage

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] As a travel case this will get the job done by basic means of covering the entire system. That being said, it is an over priced case. This case does have a nice soft internal padding but no outer or in between hard shell. You can still feel the joysticks being pressed in certain areas so be careful if you are packing this item. It also does not have a carry handle, so be prepared to have a good grip on the entire case. There are small little fabric tabs you can insert some sort of camera lanyard or other type of strap, but does not feel as if it is intended as so to be used. The Asus also sits inside just enough, and if you are not careful enough you can zipper the trigger to get caught. The case does offer a nice little built in flap that serves as a stand, although it covers part of the intake fan. I would ultimately recommend avoiding this, if you're wanting something more practical. If you want to collect the official case by all means it will be decent, but if you want better value you could just order the insignia steam deck case. The quality of this product does seem like it feel nice. Would like another official case with more features

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear ChriStopHer,

      We certainly understand your disappointment with the quality of the ROG Ally Travel Case. We value your feedback on this matter, and we will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. We strive to provide our customers with the best quality products at competitive prices and want to make sure our customers are satisfied with their purchases. We do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2306010178-0090" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    A portable computer, powerful for its size.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG Ally is an incredible portable computer. Just be aware that it exactly what it is: a computer. If you are expecting a simple plug and play experience like the Switch, or even the Steam Deck, this is not the device for you. This runs full Windows and with that comes the fact that you're going to have to do a lot of changing of settings, dealing with files, and troubleshooting. All of this is not Asus' fault, it's the nature of the beast of PC gaming. If you are already a PC gamer then you know what you're in for. If you have never gamed on PC before then get ready to Google, lots. All this being said, the design of the device, screen, and audio are all top notch. The performance is surprisingly good and the amount of freedom to do whatever you want is second to none. Extremely satisfied with my purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    ROG ALLY RANT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a steam deck and was not happy with performance and how rough steam os is, I've also wanted a laptop and I can use this exactly like a laptop, battery life is just to short with this device, but that's solved with a over 65w external charger, only other issue I've found is that the 30 watt mode actually goes up to like 45, and the device just stays super hot, which apparently hasn't ended well with peoples sd cards. That being said I made a custom one at 28 watts and stays under 80c, you gain little performance over 35 watts, and can get surprising performance for pretty low wattage, I was playing BOTW max at 15 watts getting 25-30 fps, also windows 11 on this is nice, making me want to upgrade my w10 devices, the speakers are so much better than the steam decks and you can just tell instantly. the only place that is a fingerprint magnet is the touch screen, which I've put a DBRAND glass cover on so i don't ruin the screen. would recommend for a friend or buy for a gift since its on sale right now!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Portability

    Rated 4 out of 5 stars

    Good for travelers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits ally good wish it had a better ally stand but it holds ally good for travelers

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good console protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good case. Protects very well my Asus Rog Ally. Not heave and provides enough protection to the console

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Protection

    Rated 5 out of 5 stars

    Rog Ally small format case with stand

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice case with enough protection for your Rog Ally. It also has a place to store memory cards and it also doubles as a stand to keep your Rog Ally standing up. It's small so it will fit in your backpack very easily.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 4 out of 5 stars

    Pretty good case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case it a good quality it has storage room for you Sd card and it has holes so that the joy-sticks can fit in with out damaging your controlers but this case do not have hard material to prevent fall damage so you still have to be careful with it.

    I would recommend this to a friend
  • Pros mentioned:
    Padding
    Cons mentioned:
    Storage capacity

    Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a terrible case but not great, it doesn’t allow you to carry the charger or anything extra with the ally. Decent padding in it but too tight of a fit

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Jimmie C,

      We appreciate you sharing your feedback on the ROG Ally Travel Case. Our apologies for the limited space and protection provided by this case. We take customer satisfaction seriously and strive to make every purchase experience with us a positive one. Your feedback will be forwarded to our Product team for review to enhance the product line.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and provide the case number "N2306010178-0178" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Good Enough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the design of the case. Although, a harder case material, such as the material used to make the Steam Deck case, would’ve been a much better choice here for overall device safety. It’s not bad for the price, and good enough overall.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Not a bad case for the ROG Ally!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's difficult to say a lot about a travel case- it's just a decent case that will definitely protect your ROG Ally well enough. I do wish Asus had added a handle to it like the Steam Deck case, but other than that I don't have any complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Fit

    Rated 5 out of 5 stars

    Loved this product!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality, the console fits perfectly into the mold of the case, the price really is worth it. Even with the cover case it fits perfectly. I would 100% recommend this.

    I would recommend this to a friend
  • Cons mentioned:
    Features, Storage capacity

    Rated 3 out of 5 stars

    Nothing special

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special about this case. Wish it was a little more firm, and had room to keep the charger that came with the ROG Ally. All it has room for is a cable, and not much else.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear JoshBlond,

      We appreciate you sharing your feedback on this model. We hope that in time you will be able to use the unit and be satisfied with your purchase. We do value our customers and take negative customer service experience very seriously. The case has soft case material and a fleece inner liner, the Ally will be protected in any bag or backpack. Currently the case is designed with only an additional secure storage space for both credit sized and MicroSD cards.
      If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2306010178-0015) for us to better assist you.

      Thank you for choosing ASUS!
      Best Regards,
      Saskeia
      ASUS Customer Loyalty US Support Asus

  • Cons mentioned:
    Storage capacity

    Rated 3 out of 5 stars

    An average offering from Asus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a soft bodied case with an ostentatious aesthetic. While it will hold your Ally in place with its depressions for the analog sticks and Velcro pad that offers storage for a couple SD cards and a small cable, don’t expect this to offer any real protection for your device or the expansive storage options of other cases. You’d do better to grab a Steam Deck case from TomToc until other third party options arrive.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Xeawn,

      We appreciate you sharing your feedback on this model. We hope that in time you will be able to use the unit and be satisfied with your purchase. We do value our customers and take negative customer service experience very seriously.
      If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2306010178-0006) for us to better assist you.

      Thank you for choosing ASUS!
      Best Regards,
      Saskeia
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Rog ally case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for bare rog ally I have a hardshell case on mine and it can be really tight to close the case. Inside is a small flap with velcrow that can be made into a stand

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Protection

    Rated 5 out of 5 stars

    Asus Rog Ally Travel Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item, for the Asus Rog Ally. Very quality made & keeps your Asus Rog Ally Protected from damage.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 3 out of 5 stars

    Good, but...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It serves its purpose, but doesn't really allow you to carry much else with you. I have a rather small SSD in an external case and usb-c cable in the case, and it's VERY snug with the Ally in there. I'm really concerned for the sticks when it's zipped with the SSD and cable in the case. There's no possible way you're getting the charger in the case with the Ally, period. It's well made but small and tight. As you can see in the pictures it's bulging just with the SSD and cable in the case.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Critter284,

      We certainly understand your disappointment with the product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2306010178-0184] for us to better assist you. Thank you for choosing ASUS!

      Best Regards,
      Schottky.S
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Solid, thin protection for the Ally for travel

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides solid protection for the ROG Ally for when you're traveling. The case is also pretty thin, so it doesn't add much thickness to the Ally (see photo, assuming it isn't too distorted), making it easy to slide into a backpack when traveling

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Nice for protection, but…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does its job as intended, protecting the device securely. The only issue is that there is no room to store the device charger.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Protection

    Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good well made case. The one that comes with the steam deck is a bit more robust, but this one looks better and will protect the device just as well.

    I would recommend this to a friend