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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 1472 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers often highlight the Official ROG Ally Travel Case for its protective design, perfect fit for the ROG Ally device, and durable materials. Many appreciate its sleek and stylish design. However, some customers express concerns about its high price, limited storage space for accessories and the charger, and the lack of a carrying handle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,472 reviews
  • Pros mentioned:
    Build quality, Fit

    Rated 5 out of 5 stars

    Loved this product!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality, the console fits perfectly into the mold of the case, the price really is worth it. Even with the cover case it fits perfectly. I would 100% recommend this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a bad case for the ROG Ally!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's difficult to say a lot about a travel case- it's just a decent case that will definitely protect your ROG Ally well enough. I do wish Asus had added a handle to it like the Steam Deck case, but other than that I don't have any complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rog ally case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for bare rog ally I have a hardshell case on mine and it can be really tight to close the case. Inside is a small flap with velcrow that can be made into a stand

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It serves its purpose, but doesn't really allow you to carry much else with you. I have a rather small SSD in an external case and usb-c cable in the case, and it's VERY snug with the Ally in there. I'm really concerned for the sticks when it's zipped with the SSD and cable in the case. There's no possible way you're getting the charger in the case with the Ally, period. It's well made but small and tight. As you can see in the pictures it's bulging just with the SSD and cable in the case.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Critter284,

      We certainly understand your disappointment with the product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at [email protected]. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2306010178-0184] for us to better assist you. Thank you for choosing ASUS!

      Best Regards,
      Schottky.S
      ASUS Customer Loyalty US Support Asus

  • Rated 3 out of 5 stars

    An average offering from Asus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a soft bodied case with an ostentatious aesthetic. While it will hold your Ally in place with its depressions for the analog sticks and Velcro pad that offers storage for a couple SD cards and a small cable, don’t expect this to offer any real protection for your device or the expansive storage options of other cases. You’d do better to grab a Steam Deck case from TomToc until other third party options arrive.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Xeawn,

      We appreciate you sharing your feedback on this model. We hope that in time you will be able to use the unit and be satisfied with your purchase. We do value our customers and take negative customer service experience very seriously.
      If you should have any other concerns or feedback feel free to reach out to us at [email protected]. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2306010178-0006) for us to better assist you.

      Thank you for choosing ASUS!
      Best Regards,
      Saskeia
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Build quality, Protection

    Rated 5 out of 5 stars

    Cool Case that is also a stand!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects, is a stand and looks cool!! Material is thick and durable. The logo is subdued yet still visible. Great protection and functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Nice for protection, but…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does its job as intended, protecting the device securely. The only issue is that there is no room to store the device charger.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good materials, also protect the joysticks

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case durability is good, construction a materials are good for it price. The only thing that I’d like it to have is more space for carrying the ac adapter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good but kind of expensive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think $20 is a better price. It would be great if it had a shoulder strap. Otherwise, it's good. I like how the material feels to the hands.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Portability

    Rated 5 out of 5 stars

    Light weight and cushioned.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits the Rog perfectly and there is space for extra storage cards. I’ve taken my Rog to work in my backpack with ease because of the cushioned case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rog ally travel case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case for a soft case...doesn't have room for the charger...reason for 4 stars

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good case ,it fits the console perfectly. Only reason not 5 stars is it can't take a hard press without pressing the thumbstick.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Form-Fitting Case for the Ally

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the official case for my ROG Ally because I wanted something that was going to be a form fit. Overall I'm pretty happy with the case. It's a soft shell, but conforms to the shape of the Ally well and I feel good about storing it in my bag and knowing it's not going to get damaged. The built-in stand is a nice touch, though I don't really know what the credit card sized holders are for. I'm not a big fan of the REPUBLIC OF GAMERS text on the zipper. I'm sure better options will become available as time goes on but for now I like this.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    little snug but guards your unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not alot to say other than it is a snug fit but definetly protects your unit

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice ASUS Ally Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable, durable and lightweight. I like the detail letters around the case. Could cost less but Asus is a little expensive

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Concerned but hopeful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I might be overthinking this, but im not sure how I feel about the case. Overall quality is nice, but i feel like the "kickstand" built into the case is unnecessary. 1st off the kickstand will block the fans, causing the device to over heat. 2nd, it looks like the velcro might scratch the ROG ally over time. If it does not affect how the device fits, I'll probably remove the kickstand or return it for a different case.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Connor,


      We certainly understand your concern regarding the case design.




      The ROG Ally travel case was carefully qualified and validated and it fits the ROG Ally perfectly without any issue.




      Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Best Buy Employee

    Rated 3 out of 5 stars

    Overpriced, Official, Soft, Coverage

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a travel case this will get the job done by basic means of covering the entire system. That being said, it is an over priced case. This case does have a nice soft internal padding but no outer or in between hard shell. You can still feel the joysticks being pressed in certain areas so be careful if you are packing this item. It also does not have a carry handle, so be prepared to have a good grip on the entire case. There are small little fabric tabs you can insert some sort of camera lanyard or other type of strap, but does not feel as if it is intended as so to be used. The Asus also sits inside just enough, and if you are not careful enough you can zipper the trigger to get caught. The case does offer a nice little built in flap that serves as a stand, although it covers part of the intake fan. I would ultimately recommend avoiding this, if you're wanting something more practical. If you want to collect the official case by all means it will be decent, but if you want better value you could just order the insignia steam deck case. The quality of this product does seem like it feel nice. Would like another official case with more features

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear ChriStopHer,

      We certainly understand your disappointment with the quality of the ROG Ally Travel Case. We value your feedback on this matter, and we will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. We strive to provide our customers with the best quality products at competitive prices and want to make sure our customers are satisfied with their purchases. We do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information, send us an email at [email protected] and provide the case number "N2306010178-0090" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    ROG ALLY RANT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a steam deck and was not happy with performance and how rough steam os is, I've also wanted a laptop and I can use this exactly like a laptop, battery life is just to short with this device, but that's solved with a over 65w external charger, only other issue I've found is that the 30 watt mode actually goes up to like 45, and the device just stays super hot, which apparently hasn't ended well with peoples sd cards. That being said I made a custom one at 28 watts and stays under 80c, you gain little performance over 35 watts, and can get surprising performance for pretty low wattage, I was playing BOTW max at 15 watts getting 25-30 fps, also windows 11 on this is nice, making me want to upgrade my w10 devices, the speakers are so much better than the steam decks and you can just tell instantly. the only place that is a fingerprint magnet is the touch screen, which I've put a DBRAND glass cover on so i don't ruin the screen. would recommend for a friend or buy for a gift since its on sale right now!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    A suitable case for your Ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit but could be a lot more protected and reinforced.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Asus rog ally case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this case for the asus rog ally its a perfect fit with plenty of comfort for the controller an screen plus i like how the putt the logo on it i recommend this case for any one buying a asus rog ally

    I would recommend this to a friend
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