Customer Ratings & Reviews
- Model:
- ROG ALLY TRAVEL CASE
- SKU:
- 6541602
Rating by feature
- Value
Rating 3.7 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers often highlight the Official ROG Ally Travel Case for its protective design, perfect fit for the ROG Ally device, and durable materials. Many appreciate its sleek and stylish design. However, some customers express concerns about its high price, limited storage space for accessories and the charger, and the lack of a carrying handle.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Price
It’s basic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s as basic as can be. For the price I was expecting more. I know it’s designed to be a stand as well but I certainly wouldn’t want to use this as a stand because it covers the vents.
No, I would not recommend this to a friend - Cons mentioned:Price
Function but meh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can get a better case online for cheaper. Does what it needs to but could definitely be better. Especially for $40. If youre like me and dont enjoy waiting on shipping, this will work.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We certainly understand your disappointment with the quality of the ROG Ally Travel Case. We value your feedback on this matter, and we will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. We strive to provide our customers with the best quality products at competitive prices and want to make sure our customers are satisfied with their purchases. We do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2306010178-0091" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Perfect fit
Protect your garbage device today!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a case. The thing that's supposed to go in it (which is not a good device, sadly) fits. The zipper works. Woo!
I would recommend this to a friend - Cons mentioned:Price
It is Ok but It could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, it is a great product. I am giving 3 stars because the quality of it does not match the price. Coming from Asus i was expecting something with high quality and premium marerials.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Reinaldo,
We certainly understand your disappointment with the quality of the ROG Ally Travel Case. We value your feedback on this matter, and we will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. We strive to provide our customers with the best quality products at competitive prices and want to make sure our customers are satisfied with their purchases. We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2306010178-0089" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
No place for a power cable or other accessories
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I rated this Fair because, for the price I paid for it originally, I would have really wanted a place for the accessories I bought for my Ally, which included a charger/HDMI-DP dock. With the short battery life under the load of the games I played, I really needed to tote that around with me, so I had to stuff the charger-dock in my pockets or carry all my accessories in my backpack. The case didn't fit like a glove, which I think would just add a bit of flair to it, and instead, I found myself wondering how to lay the Ally in the case a lot of the times.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Craizee,
Thank you for sharing your feedback on the ROG Ally Travel Case. We understand that the design of the case did not meet your full expectations and we sincerely apologize for that as we do understand your concerns. Your feedback is greatly appreciated and will be forwarded to our Product Team for review to enhance the product line.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2306003028-0119" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
nice and affective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and simple travel case,not a hard shell but it’s great for gentle travel,or easily put into a backpack for that protection,
I would recommend this to a friendOk no frills case that can double as stand
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok case. I like that you can use it as a stand for the Ally but it feels to easy to cover the air vent on Ally when using it as a stand that causes the Ally to heat up quite a bit.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Koboulder,
We appreciate you sharing your feedback on this model. We hope that in time you will be able to use the unit and be satisfied with your purchase. We do value our customers and take negative customer service experience very seriously.
If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2306010178-0067) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Saskeia
ASUS Customer Loyalty US Support
Not much to it other than brand logo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are much better alternative for cases but if you want Asus brand recognition, go for this. Wear it with pride like the Apple logo or PlayStation. No shame in wanting something that people recognize by the brand.
I would recommend this to a friend- Pros mentioned:Protection
Basic case that could use a strap
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a ok case that offers decent protection. It feels on the cheap end but does what it’s supposed to do
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Mopar,
Thank you for sharing your feedback on the ROG Ally Travel Case. We understand that the quality of the case did not meet your full expectations and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. Your feedback is greatly appreciated and will be forwarded to our Product Team for review to enhance the product line.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306010178-0204" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Cons mentioned:Charger
Nice case but missing some features
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s well made and looks nice but the fit is very tight. No space for charger which makes it a 3 star for me
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Evintel,
We appreciate you sharing your feedback on the ROG Ally Travel Case and we apologize for the case's limited space. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. Your feedback is greatly appreciated and will be forwarded to our Product Team for review to enhance the product line.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306010178-0201" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Protection
Simple and efficient
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, provides protection from scratches when traveling. Case is still only a soft shell so caution is still needed not to crush or put under extreme weight.
I would recommend this to a friend - Pros mentioned:Perfect fit
Excellent traveling case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent traveling case, the Rog Ally fit perfectly, secure, size is perfect especially in my work fits in my locker. Really good looking case for my Rog ally
I would recommend this to a friend - Cons mentioned:Price
There are way better cases
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In the same price range you can find better and cheaper cases for the Ally. Id skip this if I was you
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear ErenYaeger,
We certainly understand your disappointment with the size and price of the product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2306010178-0163] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky
ASUS Customer Loyalty US Support
- Cons mentioned:Price
Do NOT Buy This
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case is overpriced and low quality. Despite being the "official" case from ROG, this is 100% not worth it. It is flimsy, offering limited protection from scratches alone. There is little to no padding; this case will NOT absorb any type of impact that would pose a threat to cracking the screen or damaging the unit itself. Only gave it two stars because it's better than having nothing, and it has a handle. Don't buy this.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear TheREALchrisbrown,
We do understand your disappointment with the product and the inconvenience this may have caused if it didn't meet your expectations.
The case was designed to protect the ROG Ally from being damaged while traveling or on the go and it does meet the requirements.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Good console, small storage.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its very good for the price. Enjoy how it fits my hands and play my games I own. My main issue is the storage due to being small, but it does have a micro sd card to have more storage.
I would recommend this to a friend- Pros mentioned:Protection
Made for ally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best softshell case you can buy and I despite some flak online I think it's perfect. If you want a hardshell look elsewhere but for some basic "in your bag protection" it's perfect
I would recommend this to a friend - Pros mentioned:Protection
Should have come with Ally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case is needed if you plan on packing up your ally and taking with you on a plane or trip. Without it the unit screen would get scratched or joysticks caught on things
I would recommend this to a friend Great case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fits perfectly, only downside is I would like to store the power brick as well, but not a deal breaker.
I would recommend this to a friend- Cons mentioned:Price
Over Priced, No Room, Cheap Feel
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think you should buy a 3rd party case you cant fit anything else into the case, so if you want back pads to make it more comfortable or a doc to connect to a monitor you need a whole other bag. I do think it looks pretty good but the material feels cheap. More importantly this is way to expensive you can get a EDC Carrying Case for ROG Ally by skull and co. for half the price.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Sean S,
We certainly understand your disappointment with the quality of the ROG Ally Travel Case. Our apologies for the limited protection and space this case provides, and we understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. The goal of our company is to make every purchase an enjoyable one. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We appreciate your feedback which will be reviewed by our Product team to enhance the product line.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306003028-0090" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Design
Rog on the go
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the design of the bag to the design on the bag for a great look and a great way to keep your bag safe on the go
I would recommend this to a friend