Customer Ratings & Reviews
- Model:
- ROG ALLY TRAVEL CASE
- SKU:
- 6541602
Rating by feature
- Value
Rating 3.7 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers often highlight the Official ROG Ally Travel Case for its protective design, perfect fit for the ROG Ally device, and durable materials. Many appreciate its sleek and stylish design. However, some customers express concerns about its high price, limited storage space for accessories and the charger, and the lack of a carrying handle.
This summary was generated by AI based on customer reviews.
Decent case
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a decent case. Feels a little flimsy and i did get it for free. Thought itd be a hard case. Wish it had a handle for carrying and theres not enough room to carry a charger in it either. But good enough for a free product
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Gigahippo,
Thank you for sharing your feedback on the ASUS ROG Ally Travel Case. We understand that the quality and design of the case did not meet your full expectations and we sincerely apologize for that as we do understand your concerns. Your feedback is greatly appreciated and will be forwarded to our Product Team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306010178-0233" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Durable
Great case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case for the price. Fits and protects the rog ally with percison.
I would recommend this to a friend - Pros mentioned:Protection
Game case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You definitely need one of these to put your game in because there’s no other way to carry it but it does make you feel comfort of protection inside the case I recommend
I would recommend this to a friend Clean case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit for the perfect device. The built in kickstand elevates the cases usefulness
I would recommend this to a friend- Pros mentioned:Protection
Decent Case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case is actually not bad at all and gives a decent amount of protection despite not being a hard case. It's good for storing the Ally especially to protect it from dusts.
I would recommend this to a friend Form > Function
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super cute case! Not much additional room to hold the charger but enough for protection with travel.
I would recommend this to a friend- Cons mentioned:Price
To expensive for what it is.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The "case" isn't all that bad. But it is more like a padded sleeve than a case. The protection it provides is kind of low in comparison to a case you can get for say the Switch or Steam Deck. When you pick up the Ally while in the case you can feel the buttons being depressed. It is the bare minimum on protection. Sadly it's the only case currently made directly for the Ally and is over priced for what the product is. It will work for now until a better option comes out, just a costly option.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Sooby,
We certainly understand your disappointment with the quality and price of the product. We strive to provide our customers with the best quality products at competitive prices and want to make sure our customers are satisfied with their purchases. We value your feedback on this matter, and we will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. We do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2306003028-0046" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Cant complain
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this since didnt really find anything else but for the most part its nothing fancy just a basic case thatll do its job. It fits a little snug around the edges figured it would have a little space to close it but not a huge deal
I would recommend this to a friend- Pros mentioned:Protection
Fits and protects Rog
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice quality zipper which is also self concealing . Very happy as it fits and protects the ally perfectly and saved me from anxiety on my trips i took inmediately after delivery.
I would recommend this to a friend - Pros mentioned:Protection
Nice item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy the case it like the additional padding that was added inside for the rog. Wouldn’t trade it for a steamdeck and didn’t have any problems with my rog
I would recommend this to a friend - Cons mentioned:Price
Cheap case, device doesn't feel protected
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case does it's job and fits snug with the Ally in it, but it's not worth $39.99. I would pay $20 for this max. Once I find a better case I'll be returning this item.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Johnny,
We are sorry to hear that the ROG Ally Travel Case did not live up to your expectations. We would also like to hear from you regarding changes that you believe would improve this product. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2306010178-0020" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
- Pros mentioned:Durable
reliable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth it this was a great case to protect ROG and great use
I would recommend this to a friend - Pros mentioned:Design
ROG ALLY CASE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfectly crafted and convenient compact design stow my rog ally while travelling. I love it.
I would recommend this to a friend - Cons mentioned:Price
Expensive for what it is.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing special, Just a standard case. Could certainly be better for the money. Not sure I would trust this thing for travel, But works for at home storage.
I would recommend this to a friend Perfect fit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits my device perfectly and has lil spots for the sticks to sit. Protection that looks good to boot.
I would recommend this to a friend- Pros mentioned:Protection
AMAZING!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the overall craftsmanship of this case, never had an issue with it so far and it’s very padded so it protects the device.
I would recommend this to a friend - Pros mentioned:Protection
Safe and sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice secure case to protect the Ally during travel. I wish it was a little larger to store the power cable as well but it’s good for the protection end of things
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Johnnie W,
We truly appreciate you taking the time out to give us feedback on the ROG Ally Travel Case. We would also like to hear from you what changes you think would make this a 5-star product. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2306010178-0070" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
- Cons mentioned:Storage
Looks the part, but leaves a lot to be desired.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case looks pretty cool, and fits the Ally well. Sadly theres nowhere to store the charger, ir any accessories for that matter. Will not be keeping it
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We appreciate you sharing your feedback on this product. We take customer satisfaction seriously and we want to make sure that our customers are happy with their purchases. We will let the related department know about the issues you are experiencing for continuous improvements to the product line. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2306010178-0124" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Protection
Great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice light protecting case for your alley. Easy to zip and take anywhere without worrying of it getting damaged or scratched. Sits in there nice
I would recommend this to a friend WAIT for something better.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is it BAD? Not really. Is it good not really. I ordered as soon it was available in fear of it being sold out and no way to protect my Ally with no other options available. It's a snug fit but, if your not careful the zippers could damage your Ally, not to mention that it's little over the top with the ROG branding all around the case. I would return but seeing how the Ally arrived at my door on the 13th and I was out of town until the 16th and the return period on the case was the 15th, I'm outta luck. Unless you're desperate I would wait for some third party vendors or research other options.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear vt1100,
We appreciate you sharing your feedback on this model. We hope that in time you will be able to use the unit and be satisfied with your purchase. We do value our customers and take negative customer service experience very seriously. With a soft case material and a fleece inner liner, the Ally will be protected in any bag or backpack.
If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2306010178-0024) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Saskeia
ASUS Customer Loyalty US Support