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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 1476 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers highly value the Official ROG Ally Travel Case for its excellent fit, protection, and build quality. Many appreciate its portability and the quality of its padding and zippers. However, some customers have expressed concerns about the limited storage capacity, noting that it may not accommodate the charger, and a few wish it included a handle for easier carrying.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,476 reviews
  • Pros mentioned:
    Fit, Portability

    Rated 5 out of 5 stars

    Light weight and cushioned.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits the Rog perfectly and there is space for extra storage cards. I’ve taken my Rog to work in my backpack with ease because of the cushioned case.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 4 out of 5 stars

    Good materials, also protect the joysticks

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case durability is good, construction a materials are good for it price. The only thing that I’d like it to have is more space for carrying the ac adapter

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 3 out of 5 stars

    Average

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case isnt a particularly bad or good case. It only has room to hold the ROG Ally and nothing more. Its a soft case so it's mostly only good for light travel or to keep it from dust or scratches on the screen. One side has small indents to accommodate for the thumbsticks. Overall its a very average case but it works if you just want something to store it in at the house.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Ruyas ,
      We certainly understand your disappointment with the product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at [email protected]. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2306010178-0150] for us to better assist you. Thank you for choosing ASUS!

      Best Regards,
      Schottky,
      ASUS Customer Loyalty US Support Asus

  • Cons mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Rog ally travel case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case for a soft case...doesn't have room for the charger...reason for 4 stars

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Form-Fitting Case for the Ally

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the official case for my ROG Ally because I wanted something that was going to be a form fit. Overall I'm pretty happy with the case. It's a soft shell, but conforms to the shape of the Ally well and I feel good about storing it in my bag and knowing it's not going to get damaged. The built-in stand is a nice touch, though I don't really know what the credit card sized holders are for. I'm not a big fan of the REPUBLIC OF GAMERS text on the zipper. I'm sure better options will become available as time goes on but for now I like this.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Very good case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good case ,it fits the console perfectly. Only reason not 5 stars is it can't take a hard press without pressing the thumbstick.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    In a league of its own!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As my first experience in pc gaming I'm blown away by this product. It's everything I would dream of having in a handheld. Also having the option to operate it as a desktop computer is a huge plus for me. I'll be eventually investing in the other hardware when I'm ready to make that set up. Other than battery life and the need for improvements while operating the interface I'm fully happy with this purchase. Def worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Fit

    Rated 5 out of 5 stars

    ROG Travel Case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect travel case for ROG Ally! Perfect fit and good quality!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Perfect accessory for the rog ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is built with specific padding for the rog ally. It actually fits very snug in the case, molded for the sticks of the ally. I’ve taken it out and about and on one road trip and it’s held up very well. When zipped the design of the lettering looks cool on the outside, as does the rog logo on the cover.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 4 out of 5 stars

    Its a Case That Fits

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little flimsy but the outside material and zipper is a nice quality.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 3 out of 5 stars

    Works as advertized

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed some protection for my new Ally, and this was the only option unless i got an oversize case for a steam deck. The Ally fits like a glove in there, and it is sturdier than I expected. Not crazy about the giant ROG branding along the side. I'll use it until i can get a hard case.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Hushearthling,

      We appreciate you sharing your feedback on this model. We are always known to satisfy our customers with the best quality and features. We do value our customers and take negative customer service experiences very seriously. The case was designed with a soft case material and a fleece inner liner, the Ally will be protected in any bag or backpack. Water-repellent PU fabric keeps your machine safe from any accidental spills and inclement weather, while the whole case stays secure with an ROG emblazoned YKK zipper. A soft fleece inner liner keeps the screen protected and scratch-free. If you should have any other concerns or feedback feel free to reach out to us at [email protected]. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2306010178-0016) for us to better assist you.

      Thank you for choosing ASUS!
      Best Regards,
      Saskeia ASUS
      Customer Loyalty US Support Asus

  • Pros mentioned:
    Build quality

    Rated 3 out of 5 stars

    Not as good as it should be for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is nice and soft but there's velcro and an unneeded spot the console fits backwards in the case instead of forward and the case is not a hard shell and honestly the writing on the zipper looks silly it's a nice case otherwise but could be much better for the price

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear FrostS,

      We appreciate you sharing your feedback on this model. We are always known to satisfy our customers with the best quality and features. We do value our customers and take negative customer service experiences very seriously. Water-repellent PU fabric keeps your machine safe from any accidental spills and inclement weather, while the whole case stays secure with an ROG emblazoned YKK zipper. A soft fleece inner liner keeps the screen protected and scratch-free.
      If you should have any other concerns or feedback feel free to reach out to us at [email protected]. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2306010178-0046) for us to better assist you.

      Thank you for choosing ASUS!
      Best Regards,
      Saskeia
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    A suitable case for your Ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit but could be a lot more protected and reinforced.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Asus rog ally case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this case for the asus rog ally its a perfect fit with plenty of comfort for the controller an screen plus i like how the putt the logo on it i recommend this case for any one buying a asus rog ally

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Case for what you get.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid case for what it's worth. a bit overpriced for what you're getting but it gets the job done. The orientation in which the device is placed in the case seems weird but it has the vents pointing towards the zipper so I'm assuming if it accidentally turns on in the case it'll vent towards the zipper.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A stylish but less durable option.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case feels somewhat cheap upon closer inspection. The material, which I presume is a type of plastic, feels thin and not as sturdy as I would expect from a high-quality case. While it does not detract from the overall appearance, it raises concerns about the case's ability to protect from impacts.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 3 out of 5 stars

    Decent case that I wish was a hard shell...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steam Deck provides a hardcase with every unit and it even has a bag and compartment for charging. It would be 5 stars if it was at least comparable to what Steam Deck offers. Otherwise, its a solid case and functions as intended.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Jinuyr,

      We definitely understand the impression this may have created and we hope this will not be a long term lasting impression as you have chosen ASUS as a trusted brand for excellence. Rest assured we will make a note of this review and have it passed on to our team for a review. We do value our customers and take negative customer service experience very seriously. We definitely understand and we value your feedback and concerns as this will aid in any improvements that need to be made.
      For more information send us an email at [email protected] and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2306010178-0008) for us to better assist you.


      Thank you for choosing ASUS.
      Best Regards,
      Saskeia
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Awesome Case!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome case, even fits with amazon plastic protective case with stand (picture of case). Great for putting in backpack. Do note, it is not a hard case, so it can't withstand a hard fall or something falling on it

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Rog alley case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, the alley being expensive you want something to protect it, this does a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple case. Works well. Very soft.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as well as a case should. It's lightweight and soft. Holes for the thumbstick. The simplicity also calls into question the value, but no issues from me quality wise.

    I would recommend this to a friend
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