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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 1475 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers highly value the Official ROG Ally Travel Case for its excellent fit, protection, and build quality. Many appreciate its portability and the quality of its padding and zippers. However, some customers have expressed concerns about the limited storage capacity, noting that it may not accommodate the charger, and a few wish it included a handle for easier carrying.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,475 reviews
  • Pros mentioned:
    Build quality

    Rated 4 out of 5 stars

    Its a Case That Fits

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little flimsy but the outside material and zipper is a nice quality.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 3 out of 5 stars

    Works as advertized

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed some protection for my new Ally, and this was the only option unless i got an oversize case for a steam deck. The Ally fits like a glove in there, and it is sturdier than I expected. Not crazy about the giant ROG branding along the side. I'll use it until i can get a hard case.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Hushearthling,

      We appreciate you sharing your feedback on this model. We are always known to satisfy our customers with the best quality and features. We do value our customers and take negative customer service experiences very seriously. The case was designed with a soft case material and a fleece inner liner, the Ally will be protected in any bag or backpack. Water-repellent PU fabric keeps your machine safe from any accidental spills and inclement weather, while the whole case stays secure with an ROG emblazoned YKK zipper. A soft fleece inner liner keeps the screen protected and scratch-free. If you should have any other concerns or feedback feel free to reach out to us at [email protected]. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2306010178-0016) for us to better assist you.

      Thank you for choosing ASUS!
      Best Regards,
      Saskeia ASUS
      Customer Loyalty US Support Asus

  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    A suitable case for your Ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit but could be a lot more protected and reinforced.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Asus rog ally case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this case for the asus rog ally its a perfect fit with plenty of comfort for the controller an screen plus i like how the putt the logo on it i recommend this case for any one buying a asus rog ally

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Case for what you get.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid case for what it's worth. a bit overpriced for what you're getting but it gets the job done. The orientation in which the device is placed in the case seems weird but it has the vents pointing towards the zipper so I'm assuming if it accidentally turns on in the case it'll vent towards the zipper.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A stylish but less durable option.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case feels somewhat cheap upon closer inspection. The material, which I presume is a type of plastic, feels thin and not as sturdy as I would expect from a high-quality case. While it does not detract from the overall appearance, it raises concerns about the case's ability to protect from impacts.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Rog alley case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, the alley being expensive you want something to protect it, this does a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Awesome Case!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome case, even fits with amazon plastic protective case with stand (picture of case). Great for putting in backpack. Do note, it is not a hard case, so it can't withstand a hard fall or something falling on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple case. Works well. Very soft.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as well as a case should. It's lightweight and soft. Holes for the thumbstick. The simplicity also calls into question the value, but no issues from me quality wise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just right. Has the spaces to hold the joy sticks and works as a kick stand. It also has some storage space for SD cards and slimmer items. The design looks great too. I didnt do 5 stars because i feel it could have been made with better materials/sturdier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case it a good quality it has storage room for you Sd card and it has holes so that the joy-sticks can fit in with out damaging your controlers but this case do not have hard material to prevent fall damage so you still have to be careful with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case :)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Checked out the material and it feels great, love the built in kick stand! Just waiting for my ally at this point to be able to use the case lol

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Life saver

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has saved my ROG Ally from complete destruction on many occassions

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nothing special

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special about this case. Wish it was a little more firm, and had room to keep the charger that came with the ROG Ally. All it has room for is a cable, and not much else.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear JoshBlond,

      We appreciate you sharing your feedback on this model. We hope that in time you will be able to use the unit and be satisfied with your purchase. We do value our customers and take negative customer service experience very seriously. The case has soft case material and a fleece inner liner, the Ally will be protected in any bag or backpack. Currently the case is designed with only an additional secure storage space for both credit sized and MicroSD cards.
      If you should have any other concerns or feedback feel free to reach out to us at [email protected]. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2306010178-0015) for us to better assist you.

      Thank you for choosing ASUS!
      Best Regards,
      Saskeia
      ASUS Customer Loyalty US Support Asus

  • Rated 3 out of 5 stars

    Go with Waterfield

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's "OK" and in 2023, for a case this price, "OK" is no longer OK. Consider the wealth of alternatives. I stopped using it once the Waterfield case (pictured) came in.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear SeanC,

      We certainly understand your disappointment with the product. We value your feedback on this matter, and we will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. We strive to provide our customers with the best quality products at competitive prices and want to make sure our customers are satisfied with their purchases. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at [email protected] and provide the case number "N2306010178-0071" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Best traveling case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing traveling case for your ROG I love it , I love the design and the quality of the case. Recommend others to buy 10/10!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Does its job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

     If you’re looking for something to protect your ROG alley, while being in your bag, this bag may not look like much when you first see it, but it does its job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this case a lot. It's well made and I've had no issues with it, so far. My only complaint would be that I wish there was a bit more space. Maybe room for the charger and a few other small things.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good well made case. The one that comes with the steam deck is a bit more robust, but this one looks better and will protect the device just as well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, keep my hardware safe and sound from dust and dirt while on the road

    I would recommend this to a friend
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