Customer Ratings & Reviews
- Model:
- ROG ALLY TRAVEL CASE
- SKU:
- 6541602
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the Official ROG Ally Travel Case for its excellent fit, protection, and build quality. Many appreciate its portability and the quality of its padding and zippers. However, some customers have expressed concerns about the limited storage capacity, noting that it may not accommodate the charger, and a few wish it included a handle for easier carrying.
This summary was generated by AI based on customer reviews.
Not as good as it should be for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case is nice and soft but there's velcro and an unneeded spot the console fits backwards in the case instead of forward and the case is not a hard shell and honestly the writing on the zipper looks silly it's a nice case otherwise but could be much better for the price
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear FrostS,
We appreciate you sharing your feedback on this model. We are always known to satisfy our customers with the best quality and features. We do value our customers and take negative customer service experiences very seriously. Water-repellent PU fabric keeps your machine safe from any accidental spills and inclement weather, while the whole case stays secure with an ROG emblazoned YKK zipper. A soft fleece inner liner keeps the screen protected and scratch-free.
If you should have any other concerns or feedback feel free to reach out to us at [email protected]. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2306010178-0046) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Saskeia
ASUS Customer Loyalty US Support
- Cons mentioned:Storage capacity
Missint some stuff
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ally doesnt fit well in the case. When closed, the case will push down in the thumbsticks. Charger included with the Ally doesn’t fit inside the case. Will check out 3rd party options.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear JustAnotherGamer,
We are sorry to hear that the ROG Ally Travel Case did not live up to your expectations. This is not the kind of experience we want any of our customers to have and it is not the norm. We would like to hear from you regarding changes that you believe would improve this product. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2306003028-0022" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
Its alright.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case is decent. Wish it had more protection like the steam deck case. The zipper area around the case leaves it unprotected. Not a fan of when i pick up the case im able to actuate the buttons. Its a better purchase at $19.99.
No, I would not recommend this to a friendNot worth 40 dollars !!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you don’t have a case I guess this is good enough but I really don’t recommend this case as if you drop it it will not have any sort of cushion for impact so I would hold off until they make better ROG Ally accessories
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Terpppps,
We are sorry to hear that you are not pleased with the ROG Ally Travel Case. Your feedback is important to us and we would like to hear from you the changes you would suggest to improve this product. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2306010178-0028" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
Just ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a terrible case but not great, it doesn’t allow you to carry the charger or anything extra with the ally. Decent padding in it but too tight of a fit
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jimmie C,
We appreciate you sharing your feedback on the ROG Ally Travel Case. Our apologies for the limited space and protection provided by this case. We take customer satisfaction seriously and strive to make every purchase experience with us a positive one. Your feedback will be forwarded to our Product team for review to enhance the product line.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and provide the case number "N2306010178-0178" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Travel case for ROG Ally review.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great travel case for the ROG ally. Thanks for having it at the store. This product fulfill my expectative. It’s not a very hard shell for anti-accident but cosmetically good. Thanks BestBuy.
I would recommend this to a friendPerfect Case
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The revieew online made me thought it was gonna be a cheap peice or crap. This is a great case. Don't skimp if you're taking around your ally. This is cheaper than a new Ally i know that
I would recommend this to a friendDecent!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.- Its a very coushioned case, and a nicely styled design (as of aALL ROG products...) - Wish the "stand" function was a little more friendly to the ventilation of the back of the unit though.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Tyran,
Thank you for leaving your feedback on the ROG Ally Travel Case. Apart from the stand we would like to know if there are any other changes you believe would improve this product. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2306010178-0022" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
Soft shell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent case. The soft shell and there being no way to strap the Rog Ally in is why I’m giving it 3 stars. I recommend looking at hard shell alternatives.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Levi,
We appreciate you sharing your feedback on this model. We are always known to satisfy our customers with the best quality and features. We do value our customers and take negative customer service experiences very seriously. The case was designed with a soft case material and a fleece inner liner, the Ally will be protected in any bag or backpack. Water-repellent PU fabric keeps your machine safe from any accidental spills and inclement weather, while the whole case stays secure with an ROG emblazoned YKK zipper. A soft fleece inner liner keeps the screen protected and scratch-free.
If you should have any other concerns or feedback feel free to reach out to us at [email protected]. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2306010178-0012) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Saskeia
ASUS Customer Loyalty US Support
Very good quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice as an original Asus rog bag dedicated for the ally.... I recommend you to get the accessory as it's very convenient for the console.
I would recommend this to a friendAlly case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very simple To use get the job done very minimalistic. What definitely recommends for the price . I also like pre molded holes for the joysticks
I would recommend this to a friendCase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case is good i got it for free with ROG Ally when it was on sale!
I would recommend this to a friendMy review
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a comfortable case for my rog ally and it’s convenient as well
I would recommend this to a friendOverpriced for the poor protection
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Physically fits the Ally, of course, but the weird interior flap is confusing and it has no hard protection for the device. A mild squeeze and you can hear the thumb sticks clicking, so packing it in a backpack with this cover can still smash the device.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear DanielG,
We do understand your disappointment with the product and the inconvenience this may have caused if it didn't meet your expectations.
For being a ROG accessory, it's pricetag is still reasonable. It does protect a ROG Ally from being damaged.
Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Could be better, but really nice and worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and looks really nice. Would be much better if it were a hard shell. Aside from that, I really like it
I would recommend this to a friendExpensive, just a nice looking case
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case is beautiful, just that. It only going to protect your Ally from scratches and nothing else. You can tell it was made just to make money from you not to protect your $700 gaming handheld. I got it because it look nice and is the only case i could find for the Ally. As soon i can replace it i will. By the way, when you put the Ally inside it has to be upside down.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear MAJG1,
We do understand your disappointment and the inconvenience this may have caused if the travel case didn't meet your expectations.
On the contrary, lots of satisfied customers, having positive experience using the product, will agree with that it does protect the ROG Ally from being damaged while on the go.
Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very good purchase I was looking for several options and the quality of the case met my expectations.
I would recommend this to a friend- Cons mentioned:Storage capacity
Cant store charger.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No place for charger cable. So it only holds the device. For being the official premium option this is far from worth it. Likely will return it.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Lance L,
We sincerely apologize for the disappointment you have in this product. We are sorry to hear that it did not live up to your expectations and we would like to hear from you regarding any changes you would suggest that you think would improve this travel case. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2306011826-0019" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
Cant carry charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job but for a price cool logo but nowhere to carry charger
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear TylerR,
We certainly understand your disappointment with the product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at [email protected]. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2306010178-0140] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
Handheld console
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best handheld console ever!! I recommend for any gamer
I would recommend this to a friend
