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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 1476 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers highly value the Official ROG Ally Travel Case for its excellent fit, protection, and build quality. Many appreciate its portability and the quality of its padding and zippers. However, some customers have expressed concerns about the limited storage capacity, noting that it may not accommodate the charger, and a few wish it included a handle for easier carrying.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,476 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Rog ally

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product if you need a case for safe you rog ally

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Cool looking and does the job

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trendy and high quality case made specifically for the ROG Ally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog Ally case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente designe, very confortable for all situations

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Alley case protector

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect A+++++ protect my alley good product for the price

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Asus ROG Ally Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice case for storage. Just cant hold the charger too.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Rog ally

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly holds the device nice and snug love it!

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 2 out of 5 stars

    Missint some stuff

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ally doesnt fit well in the case. When closed, the case will push down in the thumbsticks. Charger included with the Ally doesn’t fit inside the case. Will check out 3rd party options.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear JustAnotherGamer,

      We are sorry to hear that the ROG Ally Travel Case did not live up to your expectations. This is not the kind of experience we want any of our customers to have and it is not the norm. We would like to hear from you regarding changes that you believe would improve this product. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2306003028-0022" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Leonardo
      ASUS Customer Loyalty US Support Asus

  • Rated 3 out of 5 stars

    Its alright.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is decent. Wish it had more protection like the steam deck case. The zipper area around the case leaves it unprotected. Not a fan of when i pick up the case im able to actuate the buttons. Its a better purchase at $19.99.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth 40 dollars !!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t have a case I guess this is good enough but I really don’t recommend this case as if you drop it it will not have any sort of cushion for impact so I would hold off until they make better ROG Ally accessories

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Terpppps,

      We are sorry to hear that you are not pleased with the ROG Ally Travel Case. Your feedback is important to us and we would like to hear from you the changes you would suggest to improve this product. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2306010178-0028" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Leonardo
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Travel case for ROG Ally review.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great travel case for the ROG ally. Thanks for having it at the store. This product fulfill my expectative. It’s not a very hard shell for anti-accident but cosmetically good. Thanks BestBuy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - Its a very coushioned case, and a nicely styled design (as of aALL ROG products...) - Wish the "stand" function was a little more friendly to the ventilation of the back of the unit though.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Tyran,

      Thank you for leaving your feedback on the ROG Ally Travel Case. Apart from the stand we would like to know if there are any other changes you believe would improve this product. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2306010178-0022" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Leonardo
      ASUS Customer Loyalty US Support Asus

  • Rated 3 out of 5 stars

    Soft shell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent case. The soft shell and there being no way to strap the Rog Ally in is why I’m giving it 3 stars. I recommend looking at hard shell alternatives.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Levi,

      We appreciate you sharing your feedback on this model. We are always known to satisfy our customers with the best quality and features. We do value our customers and take negative customer service experiences very seriously. The case was designed with a soft case material and a fleece inner liner, the Ally will be protected in any bag or backpack. Water-repellent PU fabric keeps your machine safe from any accidental spills and inclement weather, while the whole case stays secure with an ROG emblazoned YKK zipper. A soft fleece inner liner keeps the screen protected and scratch-free.
      If you should have any other concerns or feedback feel free to reach out to us at [email protected]. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2306010178-0012) for us to better assist you.

      Thank you for choosing ASUS!
      Best Regards,
      Saskeia
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Very good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice as an original Asus rog bag dedicated for the ally.... I recommend you to get the accessory as it's very convenient for the console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ally case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple To use get the job done very minimalistic. What definitely recommends for the price . I also like pre molded holes for the joysticks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is good i got it for free with ROG Ally when it was on sale!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a comfortable case for my rog ally and it’s convenient as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could be better, but really nice and worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and looks really nice. Would be much better if it were a hard shell. Aside from that, I really like it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Expensive, just a nice looking case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is beautiful, just that. It only going to protect your Ally from scratches and nothing else. You can tell it was made just to make money from you not to protect your $700 gaming handheld. I got it because it look nice and is the only case i could find for the Ally. As soon i can replace it i will. By the way, when you put the Ally inside it has to be upside down.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear MAJG1,


      We do understand your disappointment and the inconvenience this may have caused if the travel case didn't meet your expectations.


      On the contrary, lots of satisfied customers, having positive experience using the product, will agree with that it does protect the ROG Ally from being damaged while on the go.


      Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good purchase I was looking for several options and the quality of the case met my expectations.

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 1 out of 5 stars

    Cant store charger.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No place for charger cable. So it only holds the device. For being the official premium option this is far from worth it. Likely will return it.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Lance L,

      We sincerely apologize for the disappointment you have in this product. We are sorry to hear that it did not live up to your expectations and we would like to hear from you regarding any changes you would suggest that you think would improve this travel case. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2306011826-0019" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Leonardo
      ASUS Customer Loyalty US Support Asus

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