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Customer Ratings & Reviews

$515.19

Customer reviews

Rating 4.6 out of 5 stars with 168 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

  • Features

    Rating 4.8 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-168 of 168 reviews
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent monitor

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first "pro" computer monitor and I am not disappointed. So many options to configure, you can get the look you are going for easily. Comes with a Calman verified calibration sheet and the specs are right on par for gamma and color accuracy. I like settings on the cool side so I dont follow the 6500k portion. Manually moving the settings is cumbersome at first, but you quickly adapt. I use DICOM mode on zero setting and slightly increase the brightness. Sharpness is amazing even when you used less than 4k settings. The stand went together in 2 minutes and is stable and moves up and down. Goes into standby mode and wakes up quickly when I start my computer (using as second monitor split off my laptop). This is an amazing monitor! Price is on the steep side but if you are a professional artist or designer, you will not be disappointed with this setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow, crushes it with the M1 Mac!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying two other monitors (a Dell and a BenQ) that were both epic fails (as in, will never buy those brands again), I tried this one and it is awesome! Right out of the box, it's literally plug and play, unless you want to dig into the settings for personal preferences but I'm relieved to have found a killer monitor. Looks fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleaned up workspace

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uncluttered workspace. With 2 HDMI ports and easy controls for switching between I am able to have my work PC and MacMini on my desktop and keep thing uncluttered. Image quality is great with plenty of room to have two applications open side by side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another satisfied customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect crisp color and worked immediately right out of the box with my multi monitor setup. Great Purchase!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great For HDMI, Not USB C

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ports being on the bottom of the back of the monitor made it really difficult to change cables when I needed to. Also this thing weighs as much as my childhood television. Consistently had issues connecting it to my MacBook Pro via the USB C, would work sometimes and then not work other times. Had to unplug the monitor from the wall outlet to get it to work. This is a great monitor if you're hooking it up HDMI and don't plan on touch it, but if you're more mobile, say moving your laptop around a lot from office to home, I would recommend something different. Also there is no simple volume control, you have to go through 4 clunky menu navigation screens just to turn up or down the sound.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New Pretty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Real happy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    NOT AS GOOD AS THEY CLAIM

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced and iMac with a laptop and needed a quality monitor, and hoped not to pay $$ for a Mac monitor. This was billed as a good monitor for graphic design professionals. Images in Photoshop do look good, but small, bright text and icons have a glow/halo that is headache inducing. It's like the colors are out of register. (Those that deal with print design will know what I mean!) This makes working in InDesign and Illustrator difficult.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear JoyOfDesign,


      We appreciate you sharing your feedback on this model. It's unfortunate that this model does not meet your expectations, this is absolutely not the experience we want you to have. We do value our customers and take negative customer service experience very seriously. For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2109041524-0002) for us to better assist you.


      Thank you for choosing ASUS!
      Best Regards,
      Ramon,
      ASUS Customer Loyalty US Support Asus

  • Rated 1 out of 5 stars

    USB-C Fail

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason I bought this monitor was for the USB-C connection; it simply doesn't work. ASUS has a firmware upgrade on their website that also doesn't work. There are other decent aspects of this monitor, but the fact that the connection that was advertised and featured fails is why I want to warn people away from it if you are intending to use the connection or are excited about cable reduction or using this as a monitor+docking station.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear DonS,

      We're sorry to hear about the unfortunate issues you're having with the USB-C connection on this model. We would recommend that you reach out to Best Buy so their team can look into this issue. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
      For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus