Customer Ratings & Reviews
- Model:
- PA279CV
- SKU:
- 10999952
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
- Features
Rating 4.8 out of 5 stars
to a friend
New Pretty
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fabulous!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Real happy
I would recommend this to a friendNOT AS GOOD AS THEY CLAIM
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced and iMac with a laptop and needed a quality monitor, and hoped not to pay $$ for a Mac monitor. This was billed as a good monitor for graphic design professionals. Images in Photoshop do look good, but small, bright text and icons have a glow/halo that is headache inducing. It's like the colors are out of register. (Those that deal with print design will know what I mean!) This makes working in InDesign and Illustrator difficult.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear JoyOfDesign,
We appreciate you sharing your feedback on this model. It's unfortunate that this model does not meet your expectations, this is absolutely not the experience we want you to have. We do value our customers and take negative customer service experience very seriously. For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2109041524-0002) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Ramon,
ASUS Customer Loyalty US Support
USB-C Fail
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The reason I bought this monitor was for the USB-C connection; it simply doesn't work. ASUS has a firmware upgrade on their website that also doesn't work. There are other decent aspects of this monitor, but the fact that the connection that was advertised and featured fails is why I want to warn people away from it if you are intending to use the connection or are excited about cable reduction or using this as a monitor+docking station.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear DonS,
We're sorry to hear about the unfortunate issues you're having with the USB-C connection on this model. We would recommend that you reach out to Best Buy so their team can look into this issue. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support