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Customer Ratings & Reviews

$2,399.99

Customer reviews

Rating 4.5 out of 5 stars with 62 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 5.0 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's rock-solid performance, impressive build quality, and the stunning 3K OLED touch screen. They also appreciate its good battery life, portability, and the powerful AMD Ryzen AI 9 HX 370 CPU. However, some customers have noted that the fans can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-62 of 62 reviews
  • Rated 1 out of 5 stars

    Exceptional use for regular basis

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was suggested by a best buy employee. I had asked what computer would be great for college. This computer randomly stops functioning or randomly goes hay wire and would need a hard reset. As a engineering major student, programs like AutoCAD would need to run smoothly and with a computer that is on a weekly basis going hay wire, I would not recommend this computer to anyone looking to use this for college. The touchscreen addition is great but honestly don't ever find myself using that feature. Also there's a secondary touchpad which honestly is a waste and as for the actual touchpad, it's way too big. I find myself always accidentally touching the touchpad while typing and especially when having to use the spacebar.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear TomasG,
      We are sorry to hear that this model did not best suit your needs. We would recommend that you reach out to BestBuy support so they can provide you with more information regarding a possible exchange to a model that best suits your needs. We do stand behind our product, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. For more information email us at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Please refer to this case number (N2508020297-0004) for us to better assist you. Your feedback is important as it helps with improvements to ASUS Support channels.
      Thank you for choosing ASUS.
      Best Regards,
      Anya M.
      ASUS Customer Loyalty US Support Asus

  • Rated 1 out of 5 stars

    Sucks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish could give 0 stars. Bought and immediately noticed problem with nvidia card. Spent weeks tryikg to resolve with software updates. Asked Beat Buy to help with a repair and they will not fix since its new and under warranty from Asus still. Send to asus and clearly it is a hardware issue as now its going to be a mo th before I get it back.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear DanielR,

      We regret the difficulties you have encountered with your ASUS H7606WP Laptop, particularly with the NVIDIA graphics card failing and the challenges faced in attempting to resolve the issue through updates and initial support channels. This does not reflect the standard of quality and performance we strive to deliver, and we apologize for the inconvenience caused.

      We understand the device has been sent in for repair, and our team will work diligently to resolve the hardware issue and return your laptop in proper working condition as promptly as possible. Your feedback will also be shared with our product team for further evaluation.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2508020297-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus