Customer Ratings & Reviews
- Model:
- H7606WV-P16.R3704060
- SKU:
- 10937024
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.7 out of 5 stars
poor build quality on early productions model
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great laptop if you got the newer build. i purchased two of this laptops one for me and my brother, the early build with manufacture date 2024 june, will not have matte nano black texture and will attract fingerprint very easily and get scratches. you can feel and see the texture different between the two laptop. the build quality after November 2024 is better. also i measured the performance different the earlier model run 4% slower slower in benchmark then the 2024 novemeber build. with and the nano black it should be matte but mine is kinda glossy. honestly quality control is not amazing and is extremely misleading, honestly at someone premium price compare to other asus model i highly recommend getting the Zephyrus. unless you like to gamble then make sure to get newer build.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Pann,
Thank you for sharing your comments regarding the ASUS ProArt P16 Laptop. We understand that the quality of the product didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Our top priority is providing our customers with high-quality products, and we'll forward your feedback to our team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2408027095-0032" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Laptop excellence.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy. Excellent product and buying experience.
I would recommend this to a friendHandles Photography Workflow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A month into using the this laptop for high volume photography work I'm pleased so far. It handles Photoshop, Lightroom and Capture One without issues. I work tethered for portrait sessions through Capture One and haven't had any issues.
I would recommend this to a friend“ASUS ProArt is Simply Outstanding!”
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For me, this laptop checks every box. It’s fast, reliable, visually stunning, and built for professionals. I would easily recommend it to anyone who needs a top-tier machine for both creative and business work.
I would recommend this to a friendExpensive for being bad from factory
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just returned it, not good that something so expensive can be bad from the factory. Been having graphic and multiple problems since beginning, lately it wouldn’t even open and just stay stuck on first page.. then every time I work on it screen would go crazy and then become minuscule, all kinds of weird stuff.. hopefully it’s just a bad one, but makes me not trust the company. Geek personnel was great.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Roxy R,
We’re very sorry to hear about the issues you experienced with your device and truly regret the inconvenience it caused. This is certainly not the standard of quality we aim to deliver. We're glad to know that the Geek Squad team was able to assist you effectively. Your feedback regarding the product performance is extremely valuable and will be shared with our internal teams for review to help prevent similar issues in the future.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2408009287-0016" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, great for the the art apps I need love the motion sensor as I get close it turns on. So many useful features for anyone. Battery life is questionable
I would recommend this to a friendfast w flashing issues, no cord
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.computeris great with blender but it does flash occasionally b lack even with doing updates. also it was out of box and didnt come with a cord, perhaps that is why? i bought a cheaper than brand cord. but buying the oem one today. so that was another $100
I would recommend this to a friendALERT NOT TO BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.“I purchased an Asus ProArt 16 for $1,900, and within 10 days, it stopped working. After receiving a replacement, the same issue occurred within 3 months. Best Buy and Asus offered no real solutions. The lack of support and defective product has caused significant inconvenience. Very disappointing experience.”
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Shiva R,
We're sorry to hear that the notebook stopped working, and we apologize for the difficulties you have encountered with our support team. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. We would like to make your experience with us a better one.
Please send us an email at [email protected] and include the case number "N2408027095-0015" as a reference so that we can further investigate this issue. Maintaining a functioning unit is an urgent matter, and we are committed to helping you.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
New Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a fantastic product so far. Once I dug deep with the online support team they provided the best customer service I have had in a very long time. They helped me set up my previous purchase for return and I have been all good ever since.
I would recommend this to a friendAwesome laptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are one of my daughter s favorite laptops ever She had to do many projects since she studied interior design
I would recommend this to a friendASUS Pro16LT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop has many great features I am interested in. I look forward to learning about its capabilities.
I would recommend this to a friendAuto repair blue screen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy!!! broke in less than a month . Returned the first on thinking I got a faulty one but same thing happened to the second laptop. The auto repair in the computer can not fix the problem. The only option is to reset the laptop which means losing all documents that weren’t backed up :(
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Chez,
Please accept our sincere apologies for the blue screen issue you have encountered with this laptop model and for the inconvenience caused. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence.
To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2408027095-0010" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1042499/
Powerful laptop!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! nice condition!! for multimedia tasks
I would recommend this to a friendDelay in mouse but great computer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Computer too be honest, gets the job done and very handy. Giving it four stars though because the mouse can be a little annoying at times because it can be delayed. But other than that I love it.
I would recommend this to a friendWorth the money!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was my second time ordering because of overheating problems the first time. This laptop has been much better and I haven’t had any problems with it. The process of returning and repurchasing was super easy. I am using this for college and it fits in my backpack but is still big enough for any projects.
I would recommend this to a friendGreat computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is superb. Honestly, i got a steal after finding one for 1090 with open box
I would recommend this to a friendExcellent Laptop!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a powerhouse! Beautiful display and easily upgradable.
I would recommend this to a friendGood computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer! Love the battery life, how easy it is to use and good customer service from the Best Buy team
I would recommend this to a friendAsus ProArt 16 is a very good laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is well built and very fast. The display is great and sound works well for a laptop. Metal case seems very durable.
I would recommend this to a friendNice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice display, good black color, but scratches easily.
I would recommend this to a friend
