Customer Ratings & Reviews

I can only assume the negative reviews got lemons or are lying. This is the fastest, quietest, coolest laptop I've ever owned. I can use it lying in bed and it doesn't even get warm. Ran triple monitor maxed out racing sim and it was flawless.

The computer works super well I would definitely recommend. I am an architecture student and in the past few weeks I’ve been using this computer it has been extremely helpful all the software downloaded super fast.

[Employee of bestbuy] Great laptop amzing for 3D simulation and watching shows. Runs smoothly worh pretty much everything i run and overheating is not a issue

I ordered an “Open Box - Excellent” ProArt P16 online. I pay for next day delivery, which doesn't happen because the package wasn't given to UPS for two days. When I finally received the laptop, I opened the box to find a filthy laptop that looked like whoever repackaged it had just finished a greasy cheeseburger and didn’t take the slightest modicum of care to clean the laptop. Ok, not a deal breaker… However I then notice there is a big scrap through the paint and down to the metal on the bottom of the laptop… Again, not a total dealbreaker, but I paid for the “Excellent” open box, which states that the product “looks like new”, so it really isn’t acceptable. Whatever, I move on and set up the laptop and go to watch a youtube video to test the speakers… Lo-and-behold, the speakers are broken, the sound coming out sounded like blown earbuds being played from across the room, DEALBREAKER!!! So I take the laptop to exchange it at a local Best Buy that has them in stock because I have school work to do and need the computer right away. Best Buy staff make no attempt to make the issue right, not even the slightest discount for the awful experience. I paid full price for the new laptop, which is an excellent computer, by the way. Maybe I am entitled, but I feel that there should have been some concession made to make the issue right. I wont be buying open box from Best Buy ever again, TERRIBLE!

Excellent screen quality, really high speed processor, I use it for designing and I just love it

Great laptop. Beautiful screen. Long battery Life!!!

This laptop has many positive aspects that I appreciate. The color quality is exceptional, which is particularly beneficial for color grading photo or video content. While the laptop's performance is generally good, given its impressive specifications, there is room for improvement. I experienced some frustrating issues during the first week of ownership, including random laptop freezes and blue screen errors. These problems made me quite upset, but I am pleased to report that after performing the latest Windows and driver updates, I have not encountered any further issues yet. Lets see how it goes.

great lab top love it so happy! works great for working from home.

This laptop is awesome, worth the price for the features it has.

Love the laptop, screen looks great. Wish it was slightly brighter but it’s good enough. The little gesture wheel on the trackpad seems like a gimmick, might be useful in some applications but I can’t find it that useful in general use. Overall, no real complaints.

Amazingly fast! Dependable. Sharp picture. Well worth it.

This is an amazing computer! I take and edit a lot of pictures and i am so excited

Cons: - 60Hz OLED display, should have been at least 90Hz - QC issues with space bar and trackpad. I had to exchange the laptop twice (thanks to Best Buy that allowed seamless exchange) to get one where the space bar was not recessed on right bottom corner not registering spaces. - Trackpad also had weird stains on the first two laptops. - Minor software issues like black screen flash a few times a day when on iGPU which I am sure will be fixed in an update. Pros: - OLED accuracy and resolution - Great thermals during daily use - Quiet fans during daily use - Great keyboard - USB C port on either side for charging - Nice aesthetics and overall black business laptop look

This is a great laptop. I'm still learning it and it is amazing. It is fast, reliable and is a complete workhorse.

Exactly what we needed for video streaming! Fast and runs cool, so it doesn't throttle.

Great product manages everything we need to do for our digitizing business. The store tech was very informative. Made great recommendations after knowing what we were looking for usage overall great experience.

There could not be a better laptop for multi-passionate artists. From photography, video, production editing, the ProArt is unbeatable. I can edit for hours before needing to charge my laptop.

Just what I expected. Strong and fast equipment. It gives me the support I need to get my work done.

Great product for student in design school. Great touch screen for drawing

This is a great labtop. The display could be better than 60fps but the screen is gorgeous.