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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 434 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 434 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful laptop. Excellent features, fast and great for work. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Asus Proart 16"

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it's a good Laptop, but the Display Flickering it's not worth and the Battery backup. Also if not updated it goes slow as a Window XP PC back in days. Other than that I didn't had any other issues.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    ASUS COMPUTER

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Great Computer super fast for home and gaming experiences

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible Computer with System Issues

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never purchased an ASUS before. I usually purchase Dell and Lenovo, and usually upgrade my laptop very 2 years. Had a Bestbuy Salesguy recommend this computer. It was on sale so I went for this over a Dell XPS. BIG MISTAKE. Within 2 weeks of using the laptop, it froze while booting up and screen would go black. Took it to Bestbuy and they fixed it. Over the next few weeks, I've had nothing but issues. I can't play videos becuse of some driver issue. Took me a couple of hours to resolve that. Now my Screen capture software isn't working due to a audio error. I've used Snagit for screen capture for 10-years, this is my first ever issue with anything audio related. This computer had really nice specs compared to similar priced laptops but in the end it's not worth it. I don't even notice a faster speed over my Dell XPS that I switched over from. I would stay clear of this laptop.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear RobertJ,


      Thank you for your comment.

      We do understand your disappointment with this laptop and the inconvenience this may have caused if you are experiencing issues on it. During the initial Windows setup and updates installations, the laptop will do several system reboots, black screen temporarily or restart during the update process. This merely means updates are being installed and applied in the System Registry. Once the initial setup and WINDOWS Update installation are completed, system speed or performance will be optimized. Keeping the laptop updated will maintain optimum system stability and performance. Additionally, ensure drivers, BIOS and applications are up to date besides updating Windows. Drivers for this laptop are posted at:  https://www.asus.com/us/laptops/for-creators/proart/proart-p16-h7606/helpdesk_download?model2Name=H7606WV . Furthermore, while accessing web applications, ensure this laptop has access to an established router and internet service is working properly since poor and unstable internet connection will definitely affect system speed and performance. If these steps were performed to no avail, please try to run a diagnostics or optimization test using the "My ASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/. If you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ProArt 16

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works great! Happy with this purchase so far!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! The touch screen is great. Lots of room do draw or edit pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Best screen resolution laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop with high resolution, graphics and sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and great speakers. Good mac book competitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop we had.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop pretty much covers all ourr equirements. Run really smooth, so far I don't see any issue at the moment. At the time when we made the purchae, Baby had the best price you can find in the market If there is one thing I have to say about negative, it's the additional battery cord is kinda expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    none

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new ASUS laptop. Everything about it is top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Editing Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Great for creatives you edit videos or photos.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Awesome computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer. Great display and CPU. The best spec x cost ever.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a bad laptop, but the ram is not the best, i cant play dota 2 full graphics

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I have owned. I Instantly became an ASUS fan!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but... inconsistent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, excellent speakers - even after updates, it does still freeze and is slower now.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop. Fast and the size is perfect. The start is fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Item is very helpful for engineering student! Helps with CAD so much does not lag and that quality is great! The only downside is that is a huge screen for me i should have gotten the 14 inch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus pro art

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we received our Asus Pro Art computer. Looking forward to getting things set up.

    I would recommend this to a friend
  • Cons mentioned:
    Refresh rate

    Rated 3 out of 5 stars

    Fun but

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 60htz screen hurts the overall experience in my opinion

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Nope,

      Thank you for sharing your comments regarding the laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Providing our customers with high-quality products is our top priority, and we'll forward your feedback to our team for review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us atcustomerloyalty@asus.comand include the case number "N2408009287-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Beast product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best device I have ever bought, truly satisfied with the product .

    I would recommend this to a friend