Customer Ratings & Reviews
- Model:
- H7606WV-P16.R3704060
- SKU:
- 10937024
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.7 out of 5 stars
- Pros mentioned:Processor speed
Do not buy used
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first laptop in good condition was beyond disgusting with pet hair in the vents and the second laptop that's supposed to be in excellent condition that I took on was sticky with residues everywhere. Giving up on used and buying new adter these horrible experiences. Comp si great at processing though.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We regret to learn about the condition in which you've received the device. This is not the kind of experience we want our customers to have with our resellers and we sincerely apologize for any inconvenience this may have caused you. If you are still within the return window, we recommend contacting the reseller for an exchange or return. Please rest assured that if you cannot gain resolution, we will be glad to provide further assistance.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, email us at customerloyalty@asus.com and include the case number "N2408027095-0035" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very and excellent item for what my daughter needed for college
I would recommend this to a friendInitially really nice, became a nightmare
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I initially received it I loved it. It was quick, quiet, and it exceeded my expectations. A few months in it refused to boot. Somehow the BIOS got corrupted. Asus support took hours to finally solve it. BestBuy support was not helpful either. Now just before the warranty expires, the laptop dies and had not booted since. Trying to get it returned for service has been nearly impossible. Asus wants you to send it to BestBuy and BestBuy wants you to send it to Asus. The drive is corrupted and Asus has not offered any recovery service or any other way to make it right. I really liked it when it worked but its been a disaster long term. Very disappointed. I will never purchase another Asus product again.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear SAMB,
We're sorry to hear that your laptop is no longer booting and that you've faced challenges with our support team. We understand how this may have affected your experience, and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence.
To further investigate this issue and offer prompt assistance, please contact us at customerloyalty@asus.com, referencing case number N2408027095-0042. Restoring your device to full functionality is our priority, and we’re dedicated to resolving this matter.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Another beast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is a beast for programming. Still kinda expensive but if you got the money get it.
I would recommend this to a friendWorth every penny
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase. Bought it for photo editing and works perfectly, images look beautiful
I would recommend this to a friendLoved my old ASUS, but this one is a LEMON!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't return this one fast enough. I thought I was just spoiled by my old Asus, but no. This one ran hot. I babied it and never left it plugged in or in sleep mode. Bought it in October. I've been back in 3 times, and now it has to be shipped out for service. I just spent $2k for the hassle of being without a computer for 3-5 weeks!! To top it off, i finished writing my book yesterday, and now I can't edit it! Should have bought the one I intended on purchasing. Don't be mesmerized by the screen. This is a complete waste...you'd be better off with a typewriter! Wish I still had one!!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear KAlger,
We sincerely apologize for the overheating issue you've experienced with the ProArt P16 Laptop and for the inconvenience this has caused you. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Your feedback is greatly appreciated and will be passed to our Product Team for review.
Having returned the device for repairs, it is our hope that it will be fixed and returned to you as soon as possible
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2408027095-0027" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Best Bang for Your Buck
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what the wife was looking for in a laptop to accommodate her photo editing programs.
I would recommend this to a friendLaptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you so much for your help, was nice to meets a professional vendor
I would recommend this to a friendAvoid this one
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to like it. But the screen did this weird flickering thing where it would blink and then it would stabilize. But randomly. There are a few Reddit posts on this phenomenon so I know it wasn't just me. I purchased this product, exchanged it for the same product. The same issues were present in both laptops. Which was incredibly distracting and annoying over the course of a day. Like I said, I wanted to like this product. But thankfully I was able to return them no problem.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Paul S,
Thank you for informing us of the display issue you have encountered with this model notebook and we apologize for the inconvenience caused. We are committed to providing our customers with the highest quality products, and your feedback will be forwarded to our Product Team for review.
Although you have returned the notebook, we do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2408027095-0009" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Scared Me
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard is too spread out for me. And computer crashed (screen suddenly went black) for around 5 seconds, only 2nd time using the laptop and within a few days of purchasing it.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Angela,
We sincerely apologize for the issues you've experienced with the notebook and for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm.
To troubleshoot the crashing issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact the place of purchase for an exchange or return if you are still within the window. Please rest assured that if you cannot gain resolution when contacting the place of purchase, we will be glad to provide further assistance.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2408009287-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1038855/
Great laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic and affordable mid grade laptop for graphic design.
I would recommend this to a friendLaptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop!!! Setup was easier than anything ive done before!!!! Graphics are amazing!!
I would recommend this to a friendAsus is greatsus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice laptop I enjoy the screen and how the oled display works
I would recommend this to a friendAsus product experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First time trying out Asus. Battery usage far lees than what the spec shown. So many glitches. Need to reboot couple time for either speakers or keyboard to work! Not able to reset the laptop. Was not a fun experience at att. Finally returned it.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Sunny,
We sincerely apologize for the issues you've faced with the ASUS ProArt P16 Laptop and for the inconvenience this has caused you. What you've experienced was not intentional or representative of our brand. As we understand, you have returned the laptop. Our Product Team will review your feedback, which is greatly appreciated.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2412036247-0008" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Screen quality
Asus proart p16
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a very beautiful laptop with a good screen. It's a shame that it goes black when you're using it, it freezes and you lose everything. I had it for 12 days. I really don't recommend it.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Camus D,
We sincerely apologize for the performance issues you've faced with the ASUS ProArt P16 Laptop and for the inconvenience this has caused you. What you've experienced was not intentional or representative of our brand. Having returned the notebook, we hope that you were able to obtain a functional replacement.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2408027095-0031" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Very glitchy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From the start the laptop has been extremely glitchy. Bought 2 for my company, have made all updates, and both have the same issues. The screen consistently blacks out for 1-2 seconds every few minutes. Installs often freeze and even task manager cannot stop it. Its been 4 weeks and the issues continue to mount. I will be returning these
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Christopher W,
We sincerely apologize for the issues you're experiencing with the notebook and for the inconvenience. This is not the kind of quality to expect from our products, and it's not the norm. Before returning the device, we recommend following the steps in the FAQ below to troubleshoot the issue described. Should the issue persist, don't hesitate to get in touch with the place of purchase for an exchange or return if you are still within the window. Please rest assured that if you cannot gain resolution when contacting the place of purchase, we will be glad to provide further assistance.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2412036247-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Resolving System Error Messages or Unresponsiveness (Freeze/Black Screen/White Screen during usage) - https://www.asus.com/us/support/faq/1038855/
Not recommended at all
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very disappointed with this laptop. Bought this for my daughter for college and got the unit 3 weeks ago. Now all she has is a blue screen. Asus tech couldn’t help and said they can only repair. School tech also couldn’t repair it. Good thing best buy’s total tech allows us to return the unit. Classes start tomorrow and a laptop concern is truly stressful. Very displeased.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We sincerely apologize for the blue screen issue you've faced with the notebook and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence.
Having returned the notebook, we hope that you were able to obtain a functional replacement.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2408027095-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Refurbished unit quality poor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the ProArt P16 about three weeks ago, setup easely. One week lnr eeded to tap the power switch and it finally started. This now has happened two more times. Recently the Wifi comes and goes no other devices in my home are affected at the time. It is being returned.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Atsalesinc,
We sincerely apologize for the issues you've faced with the ASUS ProArt P16 Laptop and for the inconvenience this has caused you. What you've experienced was not intentional or representative of our brand. Our top priority is providing our customers with high-quality products, and we'll forward your feedback to our team for review.
Having returned the notebook, we hope that you were able to obtain a functional replacement.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2412036247-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Unreliable and not worth the price
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this laptop. I bought this in August 2024. In January 2025 it was stuck in a boot loop that required a 1hr geek squad appointment ultimately requiring it to be sent out (took1-2 weeks). It should be noted that at the geek squad appointment they attempted to charge me despite the laptop being under warranty and I had to insist the laptop was under warranty - I was told the only way to have it fixed for “free” through the warranty was to send it out. Glad I don’t use it for work! For some reason part of the geek squad assessment was that my trackpad was not working (it was working fine) so this was replaced. Upon bringing the laptop home my new trackpad is suddenly not working requiring a second geek squad visit. I wish I would have book a MacBook instead of spending $2k on a giant headache.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear HannahD,
Thank you for your comment.
We certainly understand your disappointment with the laptop and the inconvenience this may have caused if it was stuck in a boot loop. All ASUS products undergo intensive quality control testing and inspections, this is a random problem. ASUS provides warranty coverage for the product. To resolve this boot loop issue, disconnect any external USB devices, load optimize default in the BIOS setup page, save changes, then do a restart. If problem persists, Windows is possibly corrupted. To resolve, try to run a factory reset and for helpfult tips on how to perform a PC Reset, visit our Product Support page at: https://www.asus.com/support/faq/1013063/ . If still the same problem, we recommend you send the product in for service if you are experiencing hardware issue so this may be resolved immediately. A RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/. If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
- Pros mentioned:Processor speed, Ram, Screen qualityCons mentioned:Refresh rate
The Ultimate Laptop for Creatives & Coders
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a programmer by day and filmmaker/editor by night, I need a device that can do both. Asus has knocked it out of the park with this one. It's the perfect device for creatives and professionals, balancing the raw power of an Ryzen 9 and an Nvidia 40 series card with the beauty and functionality of a color accurate OLED display with the dialpad on the touchpad. Starting with programming, my compiling time was FAST thanks to the 32GBs of 8333 Mhz RAM. My pipeline was fast and smooth with zero complaints. When it comes to the processor, as more and more devices transition to Arm processors programming package compatibility becomes an issue. You don't have that issue with the tried and tested Ryzen 9. Packages just work. When it comes to filmmaking/editing, you are in good hands again. I loaded in a 6k RAW video file, added on my 16 step coloring workflow, and no time was needed for rendering the video file before hitting play. Literally zero time, i put the coloring workflow on the footage, hit play, and it just worked! Truly have never experienced it. And scrubbing through the timeline is a breeze with the dialpad on the touchpad. It's easy to turn on and off as well as change functionality of the dial with a couple clicks of the dial. I was flipping back and forth between frame scrubbing and scrubbing by the second. An absolute delight. Assorted greatness that the ProArt brings to the table are that when you're not pushing the device, it's remarkably quiet. It has so many ports, all that I need. The build quality feels very sturdy. The speakers blew me away, there were many times when I was genuinely moved playing music and videos. My cons list is small. It has a Copilot AI dedicated key which is nice, however I pay for a divergent AI system so I wish it was remappable. While Asus said that they created a new black paint that doesn't absorb fingerprints, it still absorbs them just not as much. I'm a sweaty greasy person and I just wish it was a different lighter color. My last negative is that the display refresh rate is only 60hz. It is a bit jarring moving from my 120hz smooth scrolling phone over to a beautiful but slow 60hz. It's a bummer on an otherwise incredible laptop. Overall, I highly recommend this professionals and creatives that need a powerhouse of a device. This does everything you need. Just make sure you're OK with that 60hz display. Pros: Color accurate, gorgeous OLED display Dialpad is useful and intuitive Powerful for both creatives and programmers Quiet performance So many ports! Speakers are INCREDIBLE Build quality seems solid Cons: Copilot key locks you into Copilot AI Fingerprint magnet Only 60hz refresh rate display
I would recommend this to a friend