Customer Ratings & Reviews

It stopped working twelve days after purchase. Resolution pending.

I have the opportunity to test out multiple Asus devices and I must say that they have yet to let me down and the Asus ProArt is no different. The Asus ProArt P16 is a fantastic mobile workstation that is geared towards graphic designers, video editors or just someone looking to let loose their inner creativity. So, let’s dive into what makes this laptop stand out. Configuration: DISPLAY: 16IN AMOLED 3840 X 2400 4K TOUCHSCREEN DISPLAY RAM: 32 GB LPDDR5X (7500 MHz) CPU: AMD RYZEN AI 9 HX 370 (2ghz up to 5.1ghz) STORAGE: 1 TB PCIe 4.0 SSD GRAPHICS CARD: NVIDIA GEFORCE RTX 4060 WLAN: WI-FI 7 PORTS: 2 x USB-A 3.2, 1 x USB-C 3.2, 1 x USB-C 4, 1 x HDMI 2.1 •4K OLED Display: The centerpiece of ProArt P16 is its stunning 16-inch 4K OLED touchscreen display. The 4K OLED touchscreen boasts sharp resolution (3840 x 2400 pixels), vibrant colors (100% DCI-P3 color gamut), and deep blacks (1,000,000:1 contrast ratio). Ideal for color-critical work, it minimizes motion blur, making it perfect for video editing and animation. The display's touch functionality adds another dimension to your workflow, allowing you to easily scroll through timelines, scrub through video footage, and manipulate objects in 3D design software with the touch of a finger or even a stylus. •Powerhouse Performance: The ASUS ProArt P16 packs a serious punch when it comes to processing power. Powering this beast is the AMD Ryzen AI 9 HX 370 processor, boasting 12 cores and 24 threads. To put this into simplest terms this processor handles demanding creative workloads effortlessly. Whether you’re editing high-resolution photos, rendering 3D models, encoding videos or even gaming on high settings, it delivers exceptional performance. Further enhancing your workflow is the NVIDIA GeForce RTX 4060 graphics card with 8GB of GDDR6 memory. This graphics card is built for content creation, providing a significant boost in performance for applications and gaming. Additionally, the ProArt P16 leverages AMD's FidelityFX Super Resolution (FSR) technology, which can significantly boost frame rates in games and creative applications without sacrificing image quality. The AMD Ryzen AI 9 processor with 32 GB LPDDR5X memory coupled with the GeForce RTX 4060 graphics card ensures top-notch performance across all tasks. Whether you’re gaming at high settings, streaming your favorite shows, multitasking or running demanding applications, this laptop delivers consistently smooth performance. • Titles Tested: • Red Dead Redemption 2 • Horizon Forbidden West • God of War Ragnarok • COD: Modern Warfare III • ProArt Creator Hub: Optimize creative performance and access color inspiration. • MuseTree: Generate creative images via an intuitive interface. • StoryCube: Automatically organize and classify digital photos or videos. • ASUS Dial & Control Panel: Allows for personalized and more precise control • Adobe Creative Cloud • PORTS: The ASUS ProArt offers a variety of ports to cater to your connectivity needs: • HDMI 2.1 port: For connecting to an external display • Two USB 3.2 Gen 2 Type-A ports: For connecting USB devices • USB 3.2 Gen 2 Type-C port that supports DisplayPort • Type C USB 4 support DisplayPort that also supports power delivery • SD card reader: For reading data from SD cards • Propriety Charging Port •STORAGE: This laptop offers a storage capacity of up to 1TB. While this is generally sufficient for most users, the substantial storage demands of certain AAA Titles may leave some desiring additional space, but this is upgradeable with the extra 2280 NVME slot. •Built for Creators: This laptop is packed with features that cater to creative workflow. The ASUS Dial, a unique rotary control knob, provides a convenient way to adjust brush sizes, change colors, and navigate through menus in creative software. ProArt P16 also includes pre-installed software specifically designed for creative professionals, such as Adobe Creative Suite and DaVinci Resolve. Additionally, the long-lasting battery life ensures you can stay productive on the go without constantly worrying about finding an outlet. •Thin and light design: Despite its powerful specs, the ProArt P16 is surprisingly portable, measuring just under 0.8 inches thick and weighing around 5 pounds. This makes it portable and easy to bring along to wherever your creativity might take you. •Military-grade toughness: This laptop is built to withstand the rigors of everyday use, meeting MIL-STD 810H standards for durability. Whether you're working in a busy everyday hustle and bustle or traveling to different locations, the ProArt P16 can handle the bumps and knocks of daily use. Overall, my experience with the Asus ProArt P16 has been nothing but amazing. It delivers exceptional performance, a beautiful display, and thoughtful features to boost productivity. It's a versatile mobile workstation that empowers you to create your best work anywhere. This is a laptop that deserves your serious consideration.

I have owned many laptops over the years. I usually choose the latest and greatest technology because I feel it’s worth the upfront investment to have a computer that I can use for several years. The last laptop I purchased for general use was an HP Spectre x360 with a 15-inch screen. It has been a great machine and has performed well over the last 4 years, but it’s time for an upgrade. I use my laptop when I travel for my job managing software development and design. I also use it for my personal photography and video editing hobbies. The ProArt seemed to be a good fit for both of these situations. For my business needs, I always look for a fast hard drive and plenty of RAM for running local copied of SQL Server and Visual Studio. I do quite a bit of work using ETL tools and manipulating huge amounts of relational data. For my personal needs, I need high-end graphics, a fast hard drive, and a clear screen for using Adobe Photoshop and Premiere. When Asus announced the new ProArt P16, I was intrigued, and it checked all the boxes. I have been an Asus fan for years. I have used many of their desktop motherboards over the years building my own systems. I bought a Zenbook for my wife last year, and I’ve been using their mesh Wi-Fi routers in my house since they came out with the technology. It was really a simple choice, so I ordered my ProArt P16. My first impression out of the box was how sharp it looks. The Nano Black finish really looks rich. The thinness of the OLED screen gives it a truly modern feel. The hidden screen hinges operate with a high-end smoothness, and the keys on the keyboard feel secure with almost no “wobble”. The nicely slim power supply “brick” is not too bulky. At about 4lbs, the ProArt is reasonable to travel with and comparable to the HP that it will replace. Overall, it has the quality feel to be expected at this price point. There are many great things about this laptop, but some areas where it falls short. First, I’ll highlight the good things. It has plenty of power! The AMD Ryzen AI 9 CPU is super-fast as is the NVIDIA GeForce RTX graphics subsystem. The NVMe SSD screams. I was amazed at how fast the ProArt handles video encoding in Premiere. I also threw a huge data processing task at it, and it ran in record time. I was able to import and transform over 150 million rows of complex data using Visual Studio 2022 and SQL Server 2019 and it finished the task in less than 30 minutes. On my dedicated high-end server, it takes over four times as long. I’m not sure I’ll be replacing my server with the ProArt, but I might consider using it to supplement some of my heavier data processing tasks. I like the feel of the touchpad. It works well, and the DialPad feature is useful, although to get the most of it requires spending some time in its app programming the features. The speaker system is beyond anything I’ve heard out of a laptop. Of course it’s not going to compete with a true audio system or even a mid-range soundbar, but to get that level of sound out of the tiny speakers packed into a laptop is amazing. The assortment of connectivity options is good, with four USB ports, an HDMI output and a full-size SD card reader. Although I don’t have a Wi-Fi 7 capable router system, it still amazingly fast with W-Fi 6 and easily handles all the 500Mbps of my Internet service. Beyond all that good stuff, the real work of art is the screen. First of all, I love the 16x10 ratio. I know that with the introduction of HDTV, 16x9 became the standard, but that extra 10% in height makes a huge difference when working with graphical content and even business applications. The 4K 120Hz OLED display is amazing and really sets this laptop apart. It’s bright, with fabulous contrast and color rendering that is always perfect at any viewing angle. It’s great whether working on graphic content or staring at a spreadsheet for hours. So, with all that good stuff, the ProArt P16 might seem like the perfect laptop, but there are a few bits that fall short. First of all, I hate the proprietary power cord. I need a spare to keep in my go-bag, and I can’t even find it on the Asus website. I did find an aftermarket charger, but it’s priced at what I expect to pay for the OE charger. I guess I’ll wait until Asus offers one. In the meantime, it will charge through the USB-C port, but the charger I have (from my Zenbook) only outputs 100w, which is not enough to operate the ProArt in full performance mode. I am not sure if the USB port can accept the 200w that the dedicated charger outputs anyhow. Another complaint is the keyboard. While the keys feel solid and operate smoothly, there is something odd about the spacing or geometry of the keyboard layout. I’m not the world’s best typist, but I am stumbling all over this keyboard. This must be an Asus thing, because I recall the same issue with the Zenbook I bought for my wife. One final disappointment, which really isn’t a big deal, but I do wish this were a “convertible” where the screen folds a full 360-degrees. My HP Spectre does this and I’ve become used to flipping it around to tablet mode when I’m working in a small space or walking around, such as at a trade show. I know it’s not designed or marketed as a convertible, but I sure would have liked that feature. Overall, I am very pleased with the ProArt. It does everything I need and I can easily overlook the few minor issues I have with it. I have not spent much time with its included software, but it looks decent and offers some interesting features. I was pleased to find that it wasn’t loaded full of “bloatware”. If you need portable power, whether for business or graphic applications, this is a great choice. The display alone is worth consideration. I highly recommend the Asus ProArt P16.

Asus just continues to take gaming laptops to a whole other level! They have a bit of something for every budget and use. The ASUS - ProArt P16 16" 4K Laptop is a stunning creation with SO much to offer. For starters, OLED PLUS 4K display is an absolute perfect match! The picture quality is so fluid and sleek which makes for an incredible gaming and video experience. Not only that, they've added Gorilla class for the touch screen display to, not only make the display streonger, but to enhance picture quality and clarity. The performance of the ASUS - ProArt P16 16" 4K Touch Screen Laptop is just as great. Coming from an Intel computer, the Ryzen AI HX processor offers incredible performance with low power usgae. Ther is so much customaziation at your fingertips that allows the computer to perform flawlessly. The included StoryCube, MuseTree, idea canvas, etc. makes video and image editing so much more enhanced. So far, the ASUS - ProArt P16 16" 4K Touch Screen Laptop has handled every game that I've thrown at it beutifully. I really enjoy working on Adobe with the ASUS - ProArt P16 16" 4K Touch Screen Laptop because it really makes my work pop so much more. From being able to make changes via touchscreen, all the way to stunning picture quality, I can see the smallest of details and make the necessary fixes. All of this technology comes at a price, but it's really hard to beat for the ultimate creative/gaming experience. You just can't go wrong with the ASUS - ProArt P16 16" 4K Touch Screen Laptop. I would HIGHLY recommend it.

If you want a laptop that can help you create media, well this is one that you should take a look at. Asus made sure to include high end components from its processing power AMD Ryzen 9 to the 32gb of ram at 8333mhz. To the Nvidia studio GPU etc 4060. Plus the 4k OLED touchscreen. Add 1TB of hard drive space and you should be having no issues at all. Now the bonus features the Asus dial pad , AI copilot, amazing sound and 3 cooling fans. You have yourself a very well made machine. Physically it's really a beautiful laptop. Durable, lightweight and has amazing sound. I even played a few games on there obviously I had to tweak some settings but none the less the laptop was running fine. Now photo editing is so much easier when you have a touchscreen , so was editing videos with the capcut that is already installed . Using the dial pad on the mouse is new, I'll be honest it's still something I'm still learning. the only thing I wish Asus did was like make the dial either pop out or dented in the mousepad, I'm always rotating outside the actual display zone which is annoying. I know it's meant to help give you shortcuts while editing and creating but having to look at the mousepad to place my hand in the right position gets to be too much sometimes. Other than that this laptop is awesome.

Nice black laptop. Nice size -- 16” of thin, lightweight goodness (not heavy at all). Nice monitor – 4K, OLED with vivid colors, touchscreen. A lot of AI-push. Creative’s workshop. It has powerful hardware and processing to support it all. Setup is easy and the usual. When starting it up, there is no fingerprint reader (Is that not a thing anymore? How sad). When everything powers up, it will just look like a regular desktop. There are applications that play a huge role in this laptop that you have to get to and get them running. They are not needed for basic laptop use, but if you want to start taking advantage of the “creative” parts of this laptop, then… get them going… One of them is the Creator Hub. Type it in the search to get to it. And follow along. You will have to install it. It shows you what is going on with your laptop (somewhat as like the first level of settings on your laptop). But it does more, you can adjust the color settings of the display. This is good for photo and video work. The other apps that this laptop pushes are within the Creator Hub… They include Muse Tree, Story Cube and the ASUS Dial (which the physical dial is on the trackpad on the keyboard). Muse Tree is supposed to help with your creativity when designing or trying to design something digital. It is supposed to pull from any idea, by way of keywords, and start putting things (bubbles) together, which is supposed to help you shape your ideas into a product or works towards a final product. I found this to be pretty weak. I will continue to mess around with it just to keep testing its abilities. But it didn’t seem to mesh with my mind (which was really throwing out basic keywords). Ahh well. Muse Tree is cool because it can pull all of your media together – photos, videos; on your phone, on your laptop, in the cloud, etc – and it can group them in various ways. This is helpful when editing videos, so that you can find things easily and pull them into your work. Both of these applications utilize heavy AI, so beware. We are indeed in an AI age. There is also the ASUS Dial, which you can customize. You can also use the dial to increase/decrease the size of your photo editor tool (for example). It’s cool. These are just the ASUS-included applications. Other things: touch-screen, backlit keyboard with three levels of brighness + off, nice sound. No number pad, which is disappointing. And of course the laptop does all the other basic laptop things – internet, office applications (or other office-type suite), the keyboard feels good and types easily. This is a really good and impressive laptop. I recommend it, particularly if you are a creative and want to be able to use a powerful enough laptop. Peace.

This 16” laptop comes packed with many things you need for video content, gaming, photography and much more. With the 1TB SSD hard drive, you should have enough room for most anything you are working on. There are quite a few inputs compared to other laptops which give the bare minimum. You get 1 HDMI, 2 USB-A, 2 USB-C, a full sized SD card reader and an audio jack all positioned on the sides of this machine. This comes with a touch screen display, which I find useful and a camera and mic are built in for any video calls or conferences you may need to make. The look of this laptop is amazing with its slim size, black smudge resistant finish and amazing durability. You can take this anywhere and get your work done or just have fun with it. The screen is made of Corning Gorilla Glass, meaning it is harder and much more scratch-resistant than what the majority of screens are made from. The 4K OLED display is brilliantly colorful. It has a wider range of colors and higher contrast. It even has burn-in prevention for the screen. If you are like me and just leave the computer on and don’t have a screensaver set up, you don’t have to worry about images being burned into the screen and causing problems. The screen also has low blue light, so you don’t have to worry about your eyes getting tired from all the editing of content that you may be working on or any games you may play for an extended period of time. One great addition is the Asus Dial. This can be used for an array of different things depending on which program you are in. You can do anything from adjusting brush sizes or undoing an action to make work simpler and easier. You can customize this per app to do many different things. For example, I set mine up to adjust the volume up or down when not in any app. This laptop has an array of software already installed that you can use for your digital content. The StoryCube software has become a game changer for my digital content. I can manage the huge array of digital photos and videos I have taken. With the AI technology this software uses, I can organize and categorize all of my content to my preferences. I can also easily find what I am looking for either by a name, location, timeline and even which device I used. The MuseTree software is another AI app that can really help let your inner artist out. It can help you generate images by simply entering keywords into the Idea Map or even from your own sketch. In my opinion, this laptop is a perfect choice for anyone who needs a versatile and powerful laptop. The price range of this device is not that bad considering all the software you will be able to use for your digital content, the speed and so much more to learn.

Unwrapping this box was an experience. This came packaged securely and I felt like I was opening something precious with how well it was wrapped and supported. I immediately fell in love with the sleek look of this laptop. It's a satin black with minimal badging that looks and feels luxurious. The screen is bright and big and the speakers seem to do well with anything I've played on it so far. I do a little bit of everything on my laptop so I wanted something that could handle that. I recently got into gaming and have been playing a first person shooter that required a lot of space to download and needed quality graphics to be played and enjoyed properly. This game runs flawlessly on my laptop and I was easily able to connect a wireless controller to play as well. We also have a small business we run and we post on social media so I wanted something that had the ability to edit pictures and videos while still being user friendly. I was impressed with the ProArt programs that came loaded on the laptop and have had fun using them and seeing how I can integrate that in my editing. The track pad on this laptop is amazing too, it has a specialized circle on it that you can use to really have control over editing. Copilot was also loaded on this and it's been fun to play around with the AI and see how I can incorporate that as well. Set up was super easy and so far it's been fairly user friendly as well. This packs the storage you would want if you are a gamer or into editing/social media/etc. and looks good while doing it. This is a solidly built laptop with a nice bright screen for daily use or work. The battery life has been great as well, I was worried with the big screen it wouldn't last as long but I've been pleasantly surprised. My kids have enjoyed using it as an extra screen for streaming movies and have no complaints about the video quality or the sound for that. I'm excited to keep learning and doing more with this laptop.

It has worked GREAT so far! I have only had it about a month but so far I love it.

I was looking to replace my 8-year old Dell XPS 13 (which never had a problem can't be upgraded to Windows 11) and decided on the ProArt P16 because I do a lot of photo processing and needed something with a discrete GPU. It worked great for about a week. Shut it down normally one day and the next day when I tried to boot it up, it got in a loop saying it "couldn't boot properly" then "running diagnostics." Eventually it left me at the Repair Mode screen but none of the repair options worked. Hardware diagnostics said no issues (ran it 3 times) so when I couldn't even reset it to factory settings using the ASUS Restore, I took it back for a refund before the return window expired. Note that I tried using the ASUS tech support chat but based on the serial number, it kept telling me I needed to contact BestBuy for any support.

This laptop is very fast and has excellent screen resolution. Highly recommend it, especially for the price!

Beautiful design, amazing screen, fantastic specs - wish it worked. I lament not being able to use this laptop. It was everything I wanted and needed; however the first laptop I received had a random flickering screen issue. Literally, the screen would just go to black, sometimes for seconds at a time. I returned it for a replacement and Best Buy was wonderful to work with. The replacement laptop didn't have the flickering screen, but had so many issues I lost count. It would hang-up watching netflix and require a restart. The audio drivers would up and suddenly quit or sound like they were out of a tin can. Forget about using an external screen - unplugging one usually meant a restart. After 2 weeks I booted up to a bitlocker recovery issue. Nothing recovered the drive and the laptop was a brick until I noticed the "repair BIOS" option and was able to do a complete windows re-install from the web - losing everything that wasn't backed up. Adding to frustration, when I tried to register the computer for support, I was told that the laptop was already registered to someone else. Save yourself many headaches and DO NOT BUY THIS LAPTOP.

I purchased a laptop labeled as “excellent condition” open box, but the DISPLAY WAS DEFECTIVE STRAIGHT OUT OF THE BOX. To address the issue, I took the time out of my busy college schedule and spent an hour to the store for an exchange, only to be told they didn’t have the same open box model in stock. I went to two other nearby Best Buy stores, but neither carried the model either. At this point, I had already wasted significant time and effort trying to get this resolved in person, only to be offered three unsatisfactory options: 1) travel to yet another store farther away where they have an open-box model, 2) pay an additional $500 to get a new laptop (even though my original purchase was supposed to be “excellent condition”), or 3) accept a refund. Because I need a laptop with a specific configuration, a refund is not really an option, but paying extra $500 sounds stupid as I am supposed to have an “excellent condition” laptop, and it’s also not feasible to spend more than an hour again to make another trip to the Best Buy store in this busy college schedule. However, they flatly refused to transfer the open box model from another store to my location, and the staff showed little regard for the inconvenience this caused. For a college student with limited time and a tight budget, this was beyond frustrating. Not only was the product defective upon purchase, but their customer service failed to provide a reasonable solution. Given the circumstances and inconvenience, the least they could do is offer me a new, defect-free replacement at no additional cost or at least with the price that I was looking at when there was a sale (which was $1649.99). I am highly disappointed in both the product quality management and the customer service experience, and I hope Best Buy reconsiders their approach to handling defective items and the lack of flexibility in addressing customer needs.

Worst Laptop I have had in 20 years. It crashes like crazy. Only had it 2 months and Best Buy did amazing and swapped it out 1 time. The second time total 4 month of ownership they took it in for a day and got it to work. 3rd time is at about 6-7 months and I’m just done with it. It’s a work computer and I use it when traveling so for it to go down is a major problem. Everytime it’s the same blue screen, restarts constantly.