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Customer Ratings & Reviews

Your price for this item is $2,899.99

Customer reviews

Rating 4.1 out of 5 stars with 27 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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There aren't enough negative mentions yet.
70%would recommend to a friend

Customers are saying

Customers are enthusiastic about the ProArt P16's battery life, finding it surprisingly long-lasting even under demanding workloads. The stunning 4K OLED screen receives high praise for its vibrant colors and clarity, making it ideal for various tasks. Its powerful performance capabilities are also frequently highlighted, with users noting its ability to handle intensive applications with ease. The ample RAM is another frequently cited advantage, particularly for users working with large datasets.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-27 of 27 reviews
  • Rated 3 out of 5 stars

    Powerful, but unreliable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this machine less than 6 months and already it's requiring a factory reset from a blue screen. I'm not hopeful.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Nick,

      We sincerely apologize for the blue screen errors you're experiencing with the ASUS ProArt P16 Laptop and for the inconvenience this has caused. This is not the kind of quality to expect from our products and it's not the norm. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2408035323-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Blue Screen Errors in Windows (BSOD) -  https://www.asus.com/support/faq/1042499/ Asus

  • Rated 5 out of 5 stars

    Perfect Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for our work needs. Love the touch screen! Will be purchasing more in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible products and services

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products and super quick shipping. I had a great experience overall

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Blink, Blink, Black!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the moment it booted-up, the OLED screen started to flicker and occasionally blacked out, requiring some manual intervention to refresh the display. After two online sessions with Geek Squad and another two with ASUS and finally a visit to the Geek Squad at Best Buy, it was deemed faulty. Apparently, this is a known issue with OLED displays. Therefore, I ordered another laptop with 4K LED. Until OLED's are perfected, consider the risk.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Lawrence T,

      We sincerely apologize for the display issue you've faced with the ASUS ProArt laptop and for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review.

      As we understand you have returned the laptop and chose another model. We hope that the replacement is satisfactory and that it functions properly.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2410005182-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop! Love the touch screen! Very easy to use. Geek squad are do helpful. Answered my questions.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Random Shutdowns

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite updating the drivers and the BIOS, this computer keeps on shutting down randomly by itself. I’m stuck with a $2900 computer that’s unreliable. This computer is sexy on paper but is completely unreliable and worthless.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Paob,

      We sincerely apologize for the auto reboot issue you're experiencing with the ASUS ProArt P16 laptop and for any inconvenience this may have caused you. This is not the kind of quality to expect from our products and it's not the norm. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2410024464-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Automatic Shutdown/Restart Issues -  https://www.asus.com/support/faq/1046480/ Asus

  • Pros mentioned:
    Battery life, Performance

    Rated 5 out of 5 stars

    UE5 on the go

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this recently and have been testing it compared to my Razer 2024. Im using tgis to make games in Unreal Enginenajd wanted something i could take on the go and work from other places than just my home office. The battery life and performance is awesome. Not plugged in and turning off realtime in the editor of UE5 Im getting 6 hours easy. I havent ran out of battery during a session yet.

    I would recommend this to a friend