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Customer Ratings & Reviews

Your price for this item is $449.99
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The comparable value price is $649.99

Customer reviews

Rating 4.1 out of 5 stars with 1014 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Q304UA's touchscreen, ease of use, lightweight and compact size. Positive feedback also highlights its battery life and price. However, some customers express concerns regarding the laptop's performance and hard drive reliability. The RAM and design also received favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,014 reviews
  • Cons mentioned:
    Hard drive

    Rated 4 out of 5 stars

    Average

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked ok for few months but harddrive crashed, Was replaced under warranty. motherboard good, and seems to be holding up ok. for my needs , an SSD and not touchscreen would of been better

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop while it was on sale for mostly schoolwork, and I'm very satisfied with it so far. It's very fast, even faster than my old Macbook Pro, and very lightweight. I'm also able to use heavier programs like Photoshop and stream videos on Netflix and Hulu without the computer slowing down or overheating. I'd recommend it to students who have to bring their laptop to classes a lot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop and is fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is fast and works well. The display is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can use this as a tablet or regular laptop. I really like that I can use it either way and I can either use the mouse I have, swipe with a finger or even use a soft tip stylus. Versatile really love it.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Nice PC for Everyday Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This convertible laptop is lightweight & easy to carry. It has reliable performance and decent graphics. The Asus adapter is a bit bulky and the battery life is mediocre. Yet, I highly recommend it for everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 5 out of 5 stars

    good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got mine as an open box item, great laptop for the price...light, touch screen, and can take it anywhere....satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Great overall laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop. Great for everyday use and basic computer needs. Also nice as tablet especially when laying in bed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good laptop in this price range....

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Perfect Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It bought this laptop for my dad (62 years old), such a good choice for most of his works. Very light and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is fine except the touch pad gets glitchy and there are already scratches on the bottom of my laptop. I like the convertible and touch screen aspect but it's very annoying to have problems with the touch mouse pad and finger printing scanner. There is a lag, too. I'm upset about the scratches on the bottom because I have been very careful with the laptop which I purchased about a month ago. I expected more excellence from a laptop which I bought for $440+...

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Everyday Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop for my cousin who is NOT tech savvy. But the set up process was easy for him, and he hasn't had any problems with it since Day 1. He tells me this computer is fast, and powerful. Great laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect 2 in 1 for college students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can be little heavy in bag with books but keeps a charge for class. Price is a little high but aren't all computers today? Too many "free" offers that are just trials for 2 weeks to 30 days..too bothersome. Overall love system itself.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter to use for her college work. It is fast slim lightweight and she loves it

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Cool laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ability to go to a tablet or have a laptop. Enjoying the windows 10, the fastest laptop I have.

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 4 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is great. Has stopped working once, but geek squad fixed it. Said it was a bad hard drive... lost a lot of needed info, but since the fix, no complaints, ad long as it doesnt happen again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has 1920x1080 hd resolultion. nice dual core processor. 6gb of ram. the display gets kind of hard to see when sunlight or glare gets on it because of the glossy screen. other than that it gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Nice size laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asus is doing a great job meeting my needs. This laptop is a great size for anyone's desk or lap. It has a clear sceen, fast, runs quiet. I would recommend this brand from Best Buy. This is a 13' + inch.

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 4 out of 5 stars

    Outside of one major problem I like this computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive on this computer went bad after only three weeks of little use. Fortunately, Asus took care of it and it now works fine. Best Buy was very helpful in taking care of this problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Love the touch screen feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Asus laptop especially the touch screen feature. It is very easy to use, portable and light.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Price Worthy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Very compact and nice design. Haven't had any issues other than Windows setup process.

    I would recommend this to a friend