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Customer Ratings & Reviews

Your price for this item is $449.99
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The comparable value price is $649.99

Customer reviews

Rating 4.1 out of 5 stars with 1014 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Q304UA's touchscreen, ease of use, lightweight and compact size. Positive feedback also highlights its battery life and price. However, some customers express concerns regarding the laptop's performance and hard drive reliability. The RAM and design also received favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,014 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Compact Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a compact laptop that would fit into a backpack along with my cameras and my drone . The ASUS touch screen worked out great! It has the power, memory and hard drive space to download and view my video's while I'm on the road!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, but not a PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at a lot of convertible PCs, or what I thought were convertible PCs, before settling on this one. I chose the ASUS because a family member has used the same one for 6 months without issue and I have had other ASUS laptops and been happy with them. I have had this one for a month and love it. The only issue I have is that sometimes it acts like a tablet instead of a PC.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great for an olster as well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit has a quick start up and I like the versatility of it. It has a sharp, crisp display. I like having the lower tool bar which is easy to use. The touch screen is great for being in certain situations where you cant use a mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus - Q304UA 2-in-1 13.3" Touch-Screen Laptop -

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT Love this computer! Fast! No problems. Enjoy using!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my computer for about a month and it has been an amazing purchase. I use it for online school mostly, so windows ink has been a great feature. My favorite part about having this computer is how small and light it is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop seems to be a good general purpose laptop capable of running most common applications, don't play games so I can't comment on that. It runs Photoshop Elements 14 quite well. The hard drive is its bottleneck as it is quite slow, which I knew when I bought it. I will be upgrading it to an SSD drive, which I understand makes a very large difference.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Classy looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer.no issues with it.light like the touch screen feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife's computer died so we had to get a new one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get a new computer to replace my wife's dead one. Things have changed, a new computer came loaded , not anyet more. This was the best computer for the price but is butt naked empty of software , oh well ,life goes on

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for collage students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design and good performance so far. Ideal for collage students.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, high quality. I liked it and I recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great for work and school. It's easy to use windows

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Name, Good Looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought first one and had problems crashing, BSOD constantly. Looked to me like a bad Windows 10 install. Tried all the tricks and took it back to store to exchange.Explained situation and they agreed. Exchanged and new one works fine. Asus is a good brand and been around for years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer for school and more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the laptop had been great. It seems to have a glitch sometimes switching from tablet to computer mode and if it continues to do it I plan on taking it back and trying to get it figured out. Other than that the laptop is incredably fast. Touch screen works amazing. And the laptop is aesthetically pleasing. Good purchase when I got it on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer has been awesome thus far. Has a lot of cool features that i love. For the most part it runs fast, with couple of different things open. The keyboard light is great! I love this product. Hope it stays that way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop for the price range the best buy offers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s is awesome. I️ would but again. Great for work

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    Sensitive Key Pad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the overall functionality but I find it challenging to navigate correctly as I barely touch the keyboard and if I was a web page the system is opening a link. If I'm working on a paper I randomly get a message if I want to save the documents or another document is opened.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design. Looks good.. but feels it might break when u fold.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my girlfriend as a gift! She loves it , really good looking and fast computer! I have used it a few times as well and have only had an issue once that it did not want to get out of a loading screen, it only has happened once. Since then it's been great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Upgraded RAM and SSD to improve performance.

    I would recommend this to a friend