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Customer Ratings & Reviews

Your price for this item is $449.99
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The comparable value price is $649.99

Customer reviews

Rating 4.1 out of 5 stars with 1014 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Q304UA's touchscreen, ease of use, lightweight and compact size. Positive feedback also highlights its battery life and price. However, some customers express concerns regarding the laptop's performance and hard drive reliability. The RAM and design also received favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,014 reviews
  • Rated 5 out of 5 stars

    Great Birthday Gift !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little tablet/PC !!! Has plenty of storage and an amazing battery life. If your TV has the capability you can cast to it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a Toshiba Laptop and this out performs everything else in this price range. Very fast with a great picture!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. I bought this as an open box item and got a killer deal. I like the fact that you can turn it into a large tablet

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I don't recommend Asus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one Asus laptop from Best Buy last October and within six months this Asus laptop doesn't work properly. I call many times Asus customer support center but they don't respond correctly and Best Buy too. So I have a bad experience and I never ever Buy Asus brand again I am not recommended...... They told me I have one year manufacture warranty but they don't have its expired on 2015 based on serial number...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for 2 years now and it’s been a great computer. I live that it has touchscreen capability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop. Does what I need without frills.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for the price. Does what I need without all the pricey frills. I recommend it if you need a basic laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for basics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for basic office work and internet browsing off-time. Gets the job done well with no hiccups. Good price for excellent performance at basic tasks. Keyboard is acceptable to type on. The whole unit feels sturdy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Looking Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design of this Asus laptop is just amazing, feels sturdy and aluminum really looks good, performance is very good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little laptop does it all. It's awesome. It's quick, light, looks cool and is easy to use. Cons is Windows 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my work computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purely use my laptop computers for work only. I was bumped when my HP crashed on me. I did not want a big laptop so ASUS was the only brand name with the screen size I wanted and all the possible attachments i.e HDMI. I was a little worried that the vent is incorporated in the hinge but this has not been a problem. I don't use this for gaming but it is capable of running many videos and multiple programs and VPN all at the same time without any slow down.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great product for senior

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your just surfing the web, buying from Amazon or checking mail, great product. Small and light enough to pack along

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 2 out of 5 stars

    Seems an unreliable product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After Windows 10 update, suddenly this laptop became unusable - initially its response was extremely slow, finally it could not start up. I exchanged a new one, after Windows 10 update, in File Explorer, when right click on a file, File explorer trashed. I research problem on Google, some users had same problem, Asus provided PDF software caused this problem. When uninstalled the software, problem fixed. It is the first time for me to meet such problem especially with a brand new laptop.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 2 out of 5 stars

    Slow startup for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife needed a new laptop for college, but we had all sorts of trouble with the touch pad. It may be our own lack of knowledge of the settings, but it is really frustrating when the pointer jumps back to the start menu all the time. Plus, you might all well go make a sandwich while waiting for it to start up. We barely use it and installed the Bestbuy antivirus program right away, but it takes FOREVER to start up. For a midrange laptop, I would expect better results.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 3 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the computer, but are having a lot of trouble with the software and getting it to run properly. Everything is very slow and I can't get anything to sync.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been an HP buyer but decided to give the ASUS a try after talking with one of the employees and being shown a demo of the computer. Since having in now for about a month, I can safely say that I was pleasantly surprised how much I like it. For the price paid, I definitely good my money's worth and then some. There is only 1 thing I wish ASUS would change in the design and that is the placement of the On/Off button. I highly recommend this flip laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this labtop to anyone. It's not to big me not to small. It's the perfect fit for college student !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new laptop and after purchasing an Asus, which I returned. This was at a good price and it works very well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great all purpose system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent entry level system. Fast startup & shut down. Easy to set up. The one drawback is the battery life. I'm finding it to be less than three hours. Much shorter than my other Asus system.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well put together and smooth operations. Touch screen is a little glitcky with a pen, but works perfect with finger

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and love the size. This is the nicest computer I have ever had.

    I would recommend this to a friend