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Customer reviews

Rating 4.1 out of 5 stars with 1014 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Q304UA's touchscreen, ease of use, lightweight and compact size. Positive feedback also highlights its battery life and price. However, some customers express concerns regarding the laptop's performance and hard drive reliability. The RAM and design also received favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,014 reviews
  • Rated 5 out of 5 stars

    Great for students with limited budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this dec 2016, and still functioning well. Very helpful for schoolworks. I save a lot of files, pictures and videos so memory is also good for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fires right up, excellent quality and reasonably priced. In addition, numerous ports for connectivity, important when interfacing with a multitude of digital projectors...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great Black Friday deal on this $100 cheaper anywhere else + got to use my creditcard and earn more BestBuy certificates. Came with a free 3 months of kaspersky too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it's really good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when I choose the Asus lap top, I am always condiment since I have been its user for almost 10 yrs. This time, I am again convinced by its appearances and performance.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my 13 yr old and it has worked great specs are enough for school and the fact that it folds back into a tablet is a plus should last him through high school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was purchased for a nephew going to college. Has held up very well. The full open tablet option is amazing. Asus knows what they are doing!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop has one problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop performance, fit and finish appears nice, but I have found that the touch pad can become erratic at times, and is very frustrating, typically a restart of the computer resolved the problem for some time...

    No, I would not recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 2 out of 5 stars

    Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is really slow. Takes forever to open up anything. Internet pages take hours or simply don't open at all. When using my hotspot with my iPad it works just fine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is as advertised. I still have not got used to the power button being on the left front of the laptop though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ASUS - Q304UA 2-in-1 13.3" Touch-Screen Laptop - Intel Core i5 - 6GB Memory - 1TB Hard Drive - Sandblasted aluminum silver with chrome hinge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was for my 13 year old son for gaming and he loves it and it holds up well! This was a great purchase I have made and very happy with the computer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst computer that I have ever purchased. Customer service is hard to understand and unsympathetic, blaming issues with the computer to everything but their product. Never buy an Asus, not a quality product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great computer but way too slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the build quality of the computer but it has a lot of bloat ware and runs way to slow. I would not recommend it. My year old smartphone is substantially faster at everything including basic web browsing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love my ASUS laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really do love my ASUS laptop. It was easy for me to learn to use. It has everything I need and a lot of things I don't necessarily use, but I may someday.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased “open box” usually only occasionally over 6 mos - then it just died while watching streaming video. Returned to Geek Squad for repair - awaiting return now. Customer service at Geek Squad very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new ASUS computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my new computer. I love Best Buy and the service they give. Geek Squad is the best, They make it possible for me to enjoy my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up this gem in the Open Box section at half price. The nice look, 1TB hard drive and backlit keyboard are outstanding features for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lightweight and portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great like all the features. Best Buy mandates you have to post 50 words minimum to review but I think saying it isn't useful and great is sufficient enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asus is a great brand with great reliability. I recommend this product to all of my customers and I needed a personal computer and I knew which one to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ability to switch between tablet and laptop. Very sturdy. Not horribly knowledgeable about computers but this seems to meet all of my needs

    I would recommend this to a friend