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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1014 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Q304UA's touchscreen, ease of use, lightweight and compact size. Positive feedback also highlights its battery life and price. However, some customers express concerns regarding the laptop's performance and hard drive reliability. The RAM and design also received favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,014 reviews
  • Rated 5 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems, my girlfriend likes it. Real well built

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Qwertyuiop lkjhgfdss bum,khgfrt mkoytddvhik migfddfb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this laptop for my nephew and he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for school and love it!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it can turn Into a tablet great for school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wanderful laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop ive ever had!! Ggggggghbb

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 1 out of 5 stars

    For the money, not worth the trouble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a "certified open box" item; have it @ 6 months; and it's been through 2 hard drive repairs. That plus the *small* keyboard--yes, it says full size but with no number keypad, looks are deceiving--adds up to my 1st bad ASUS. I donated it to the trash.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've got it as I have read on the company ads post

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Bought this for my husband, he is happy with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Really good laptop for a college freshman

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a terrible laptop. So slow right out the box. Do not buy, I returned it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer it ok. The video cam is not clear. I want it HD crystal clear.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Big disappointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My respect for the geek squad is almost gone, this is my first time ordering online from Best Buy and it's the worse. The laptop didn't came as item described and the battery is dead. So disappointed but I hope my next order which is the same order will be better. Geek squad please surprise your customers.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Better Options Out There

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had it long enough, but I wish I would have bought the Surface Pro.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    This computer is slower than anticipated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not too impressed with the Asus computer I bought. I was told it would be faster than my old one but it's certainly not. It seems to have little 'bugs' in it. I wanted to return and get something else but was unable to do so in the short time period they gave me. Not happy at all with this computer.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Never worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asus pushed an update that deleted the wifi driver and the computer has no ethernet or cd drive. It won’t redownload the driver making the computer useless. This computer has always run painfully slow without any new programs loaded.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Already in the repair shop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within 2 weeks it began freezing up. It became worse with each week till you couldn't turn the computer off. So after less than 5 weeks old I had to take it in for repairs. The cursor also is jumpy and too sensitive. I thought it was a reasonably priced PC with a good number of included options. I now wonder if the price meant it was cheaply made. No PC should be in the shop this soon.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, but seems it get stuck sometimes and you may have to restart

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth for the money spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought this laptop during black Friday with high expectation. I got this laptop yesterday and setup was quick. Following are the major flaws/issues noticed 1. Poor Webcam (0.3 MP). I usually use skype and video is horrible with this laptop 2. One of the main reason to choose this laptop was the fingerprint scanner. Tried using multiple times but it rarely recognize my fingerprint and login to windows. Even I tried adding more with mutiple fingers but result is the same. 3. Overall laptop is slow. I compared internet browsing with my existing laptop (Dell Inspiron, 5 year old) and pages are taking more time to load (IE & Chrome) with the same internet connection. 4. Speakers are at the bottom so sound quality is not that great Overall I have disappointed with this purchase and decided to return it back.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok devise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok device if you can get pass the keypad not having a back light.

    No, I would not recommend this to a friend