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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 712 reviews

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91%
would recommend
to a friend

Customers are saying

Customers are positive about the Q504UA's touchscreen, performance, ease of use, lightweight design, and battery life, frequently citing these aspects as key strengths. Many also appreciate its price point and ample RAM and storage. However, customers are negative about the hard drive's reliability and the lack of a CD/DVD drive. Some users also expressed dissatisfaction with the pre-installed Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 712 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the ease of using this laptop. The only thing is the battery life is very short and sometimes it freezes.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for an affordable laptop with touch screen, and this model was perfect. I am very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great overall computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife got this to use during college. Been using none stop for a few weeks now. Working great. It's fast and the screen is awesome. Great deal for the sale we got it on.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Quality computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this computer online and picked it up in store. Quick and easy process. Easy setup, I like the flip screen to tablet mode. Very responsive. Happy with this machine.

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great display, quality product. The only option I would change would be to change the hard drive to a SSD.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great laptop for school.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ASUS laptop is great for doing class work. The processor runs smooth and the operating system can handle all my applications. I would recommend this laptop to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good laptop, works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased two laptops on the same day, this one was for my wife. It worked very well, was easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad helped me with windows 10 to operate the computer. I was taught in an easy to understand method. The Asus computer itself is just like I expected. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop. Easy to use. The only thing I didn't like was it doesn't have anywhere to insert a disk.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    I love the computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the computer. it does everything that I want it to. And I would not have bought it anywhere else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously good laptop. Responsive, lots of storage. Only thing is when the battery power is below 10% it lags quite a bit. But other than that great overall.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the memory I need and is light weight. But a new computer should come with office with no charge for at least a year. Other then that I like the computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer at a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a great buy. It is light weight and has a compact power supply which I like for traveling. Having the dedicated number pad is a must for me. The 1T hard drive is twice the size of my "retired" computer, so no need to drag along an additional drive. The speed is great. The backlit keypad, the touch screen and 2 in 1 folding capability are features I use and like more than I expected when I purchased it. Ahead of other computers in the same price range

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Nice touch screen laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first touch screen laptop, speeds up navigation. love the size and picture quality. stream movies and a delight to use. eliminates boredom when traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Easily managebale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly needed for school but is easy to manage with school and personal use. It is speedy as well.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is great! The touch screens nice but I don't use it as much also it easily scratches

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love my Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for school.....love how slim and light it is! Definitely 2 big things for any student carrying around books and everything else!!!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Perfect for Teacher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement laptop for home. The touchscreen and ability to fold into a tablet makes this fun and easy to use. Great for watching movies on Netflix.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    New laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something fast for school. Sales associate pointed me in the direction of this laptop! Does everything I need it to and more. I absolutely love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent performance, alI software loaded easliy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this machine to beginners and advanced users. The hard drive and RAM have enough capacity to handle just about any software package

    I would recommend this to a friend
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