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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 712 reviews

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91%
would recommend
to a friend

Customers are saying

Customers are positive about the Q504UA's touchscreen, performance, ease of use, lightweight design, and battery life, frequently citing these aspects as key strengths. Many also appreciate its price point and ample RAM and storage. However, customers are negative about the hard drive's reliability and the lack of a CD/DVD drive. Some users also expressed dissatisfaction with the pre-installed Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 712 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Live my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop is awesome. I love the touch screen and the side number keypad is a deal breaker for me. Perfect size and flexibility.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this computer. No problems, and have had it almost a year. I'm not a heavy user but I use it almost every day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus - Q504UA 2-in-1 15.6 Touch-Screen Laptop - In

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant say enough wonderful things about this computer, fast, light weight, and simply amazing. Thanks to Best Buy I got the best deal and information I needed for the correct computer purchase. The laptop is like a large tablet or computer, does not have CD drive but not an issue. At 1st windows 10 was a bit to get use to but NOW a breeze with touch screen. Once you tweek the computer to your liking it is amazing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    probably not using all the features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a "to grow into" laptop for personal and business use. I hardly ever use it as a tablet it's almost too large. I do like the backlit keyboard, and I'm getting used to the setup of the keys - it's not the same as a plug-in or wireless keyboard. It's doing me very well, however I'm sure there's lots of features and capabilities I haven't found or know how to use yet!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer performs well, has a clear picture screen, and many options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. Easy to setup and use. Plenty of storage. Very fast response. Great touch for the keyboard. Love the 10 key pad.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this off a review from Best buy employee. We bought 2 of them and we are enjoying these very much. Great for our business.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good purchase - dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A replacement laptop for my wife. She wanted a traditional laptop to replace the Surface Pro2 we have been using, but liked the 2-in-1 features this unit provides. The only reason I did not give 5 stars was more for the additional software (antivirus) from BestBuy, for some reason I kept getting reminders to install the software after I already did - this was a bit annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    I'm lovin this laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Versatile laptop for the money. Sets up easily. My first touch screen and it's awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great. I love that it can be turned into a tablet as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like to do reviews so early, but this computer is working very nicely, and it is easy to use. Buttons, set up, etc.....

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price. It does everything I need and more. The touch screen capabilities are wonderful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for a great price , lot of storage good for gaming and college

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a computer and this one was highly recommended. Love the computer.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great value for the dollar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I got used to the touch screen I found I could maneuver rapidly. Skeptical about Windows 10. That proved to be unwarranted.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect student computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for college with plenty of memory. Pre-loaded programs make it easy to do reports, graphs, and presentations for class.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop for school and I'm completely satisfied with my choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn't be happier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has exceed all expectations. It is the best deal for the price and is making going back to school really easy!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the touch screen and ability to display it as a tablet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great College Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my daughter to aid in her collegiate studies. She majors in digital media and this machine does great!

    I would recommend this to a friend