Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $649.99
Clearance
The comparable value price is $799.99

Customer reviews

Rating 4.4 out of 5 stars with 712 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

91%
would recommend
to a friend

Customers are saying

Customers are positive about the Q504UA's touchscreen, performance, ease of use, lightweight design, and battery life, frequently citing these aspects as key strengths. Many also appreciate its price point and ample RAM and storage. However, customers are negative about the hard drive's reliability and the lack of a CD/DVD drive. Some users also expressed dissatisfaction with the pre-installed Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 712 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good computer for a college student

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person suggested this computer and is good for a college student

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a fairly last minute decision in replacing our large PC. The sales associate was very helpful in pointing out 3 of our best options for the size screen and functions we needed Decided on the ASUS. Partly due to the layout of the keyboard, which I love. I have been using it for about 3 weeks now and have no complaints. When we brought it to the Geek Squad for installation of our Kapersky, both techs said this was the number one brand they all prefer. Very happy with the purchase

    I would recommend this to a friend
  • Cons mentioned:
    Windows 10

    Rated 4 out of 5 stars

    Laptop for college...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That okay for PC Windows 10.. But other device everything excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Enjoying my new laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the speed of this laptop. Picture quality is really good too

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    best laptop I've owned

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the is the best laptop I've owned. it's metal, has pretty good speakers, and a responsive touch screen. can;t go wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Love my laptop!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touchscreen and flip top are my two favorite features. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent for school work and fun

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I bought this laptop because I love how you can make it into a tablet if you want and it is a fast computer.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this laptop for my daughter and it exceed my expectation

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale perfect for gaming and OC use. I still need to use it as a tablet but this device won me back from MAC

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works great for online work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for doing lots of online work and it has been working great for me so far. It is easy to use and fast.

    I would recommend this to a friend
  • Cons mentioned:
    Windows 10

    Rated 5 out of 5 stars

    Asus Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop, but am not fond of Windows 10. Supposedly an update to fix a lot of the issues is coming soon.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great laptop and serves the need for which I purchased. So far no complains and all seems to be working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this computer for over a year now with no issues. Been a good laptop for school and everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    GREAT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice computer, has a great display and is light, the lighted keyboard is awsome as is the folding screen

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little slower start up but works well. Good for son at school.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works efficently, doesn't freeze up. Graphics look great.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, I love the touch scree on this laptop! My kids do too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grear but pricey

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer, pricey due to additional RAM over others but worth it for keeping a computer for a few years.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    GREAT LAPTOP

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE ALL THE FEATURES THAT IT OFFERS.PLUS THE FACT THAT IT CAN BE A TOUCH SCREEN TABLET SOMETIMES IS A BIG ASSET

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far this is a pretty good laptop.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the 2 in 1 functionality, and the slim design .

    I would recommend this to a friend