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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 712 reviews

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91%
would recommend
to a friend

Customers are saying

Customers are positive about the Q504UA's touchscreen, performance, ease of use, lightweight design, and battery life, frequently citing these aspects as key strengths. Many also appreciate its price point and ample RAM and storage. However, customers are negative about the hard drive's reliability and the lack of a CD/DVD drive. Some users also expressed dissatisfaction with the pre-installed Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 712 reviews
  • Rated 4 out of 5 stars

    My first best buy experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first time at best buy and I wasn't disappointed. The staff was really helpful and I got the desired product of my choice. Really happy with the laptop and the deal that I got was amazing as well. Definitely recommend buying during the time of college deals.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good RAM and HDD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is good at the functional level, little on the heavy side, but the hinge started to make crackling sounds and if you want to use it as a tablet, you can't get the screen to turn perfectly above the base, you will always have a gap and it is not convenient at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried two HP before getting this Asus. It has been better and it was cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. I don't know much about computers but I needed it for school

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this laptop for over a year. It is great for my schoolwork.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first laptop. I have always had desk top models. The adjustment was pretty easy and I love this particular ASUS. It has a nice wide screen, the keyboard is easy to read, there's numeric keypad on the right which I am used to using, and there's a wider space on the right of the tracking pad to rest my right hand - a feature that makes it more comfortable to use.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great for my gamer son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just went to look and my son convinced me to buy! He's happy, I'm happy

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice protective case, excellent monitor screen. Fast and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop / tablet combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides the ease of a laptop and convenience of a tablet when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great College laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asus computer for my daughter for college she loves it and it's great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top End performance for a very reasonable price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My older laptop died. The Asus was far more machine for less money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for granddaughter at college. Like the ease of flipping and stand. However, speakers do not work so have to wait until December break to get fixed. Told it takes at least 2 weeks. Seems way to long!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great for anyone to use. Very easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Highly recommended by Geek Squad Staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, processor is fast. Screen could be a little larger.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Computer for the College Kid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for all things needed in college and internet needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our daughter and she loves how easy it is to.use

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Fast computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast computer, easy to use for somebody with little experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer and tablet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a great price. Very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop very dependable, stylish and working great. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my 8 year old he lovers it. Very quick computer.

    I would recommend this to a friend