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Customer Ratings & Reviews

Your price for this item is $649.99
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Customer reviews

Rating 4.4 out of 5 stars with 712 reviews

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91%
would recommend
to a friend

Customers are saying

Customers are positive about the Q504UA's touchscreen, performance, ease of use, lightweight design, and battery life, frequently citing these aspects as key strengths. Many also appreciate its price point and ample RAM and storage. However, customers are negative about the hard drive's reliability and the lack of a CD/DVD drive. Some users also expressed dissatisfaction with the pre-installed Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 712 reviews
  • Rated 3 out of 5 stars

    Not good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting a great product for the price I paid, however the hinges do not hold open all the way so the tablet mode constantly switches with computer mode. And one time when I was opening the top the whole frame separated from the screen. I thought I broke the screen but it snapped back in place.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Asus 15.6 laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asus 15.6 laptop. A great upgrade from my 5 year old Toshiba Satelite 15.6 laptop. Very satisfied. Great delivery. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fits my large hand well. Keys are easy to read ba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my large hand well. Keys are easy to read white ob black and backlit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took three tries, first 2 laptops failed. But then third laptop works fine.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer and light weight.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it's a good computer. Lighting is great and the set up is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service. excellent product. love my new laptop, everything i could ever want. all team members were helpful and kind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still figuring out all the abilities of it, but I love it for my classes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was skeptical of Asia to begin with but ended up being a great purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT PRODUCT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST BUY I EVER DID FOR THIS YEAR, GOT A GOOD DEAL AND DISCOUNT FOR THIS EXCELLENT PRODUCT OVER ALL TOP OF THE LINE PRODUCT.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    on an off switch needs inproving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The on an off switch need to be made more easily turning the system on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good it has been a better improvement from the computer we had beffore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please refer to my previous review for it was for this item the office that I work for very happy with the Webroot you also

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am just returning to college and this has been a great laptop so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like the lap top and use it a lot!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The products from Best Buy are excellent. Service was real good too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hinged laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this laptops been pretty good. I like the way that it hinges it allows me to use it as a tablet or regular laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new computer!!!!!!! It's really nice and comfortable!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed product and no issues. I find mouse overly sensitive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is great for the price and has all the needed requirments for school.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This computer was a gift to my teenage son.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his new computer. He uses it for school and 3-D design.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but a few issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow start up Lighted keypad difficult to see if not right over it

    I would recommend this to a friend